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http://www.slideshare.net/trevor.vangorp/ux-iceberg1

http://www.dubberly.com/wp-content/uploads/2008/06/ddo_article_cooper.pdf

http://www.slideshare.net/clevergirl/lean-ux-500s020311

HP Connected Drive

www.agilemodeling.com/essays/communication.htm

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http://www.jeffgothelf.com/blog/designing-with-remote-teamsDesigning with remote teams

https://www.youtube.com/watch?v=EGYZVvwQEqo

http://en.wikipedia.org/wiki/Chinese_New_Year