EM - CVI Overview

7/28/2019 EM - CVI Overview

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Infor Event Management

Graham (Gray) EmmelBusiness Solutions Consultant



2 Copyright © 2001-2007 Infor Global Solutions

Infor Event Management Overview

What is it?

What Does it Do?

What Do I Do With It?

Who’s Been Successful With It

Let me See It.




Event Management – Picture This

Extra Set of Eyes

Clear Notification

When It Happens




Infor Event Management – What Is It?




What is the Event Management Application?

A system that enables Manage by Exception

Determines Events from Exceptions

Evolution of Reporting

Automation of Manual tasks of Managing business activityThe ‘Extra set of Eyes’

Analyst’s Names: EM, Visibility, BPM, Alerting




Infor Event Management vs. Workflow

Procedures

Applications

Data

Infor Workflow

Authority

Sequence

Limits

Infor Event

Management

Test

Monitor Notify

Manual transactions:accidental, malicious, fraudulent

Documented,with audit

trails

Inconsistencies, legacy datamissing values…

D e t e c t i v e

P r e v e n t a t i v e


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Infor Event Management – What Is It?Detection Triggers, Highlights

Events / object Occurs

Does not occur

Counts

Impending occurrence

Paired events (duration)

Attribute comparison

Metrics / attributes

Compare to fixed threshold

Compare to another variable

Boolean logic

If X then Y, else Z or If A and B then C, else D

Examples Cancellation / de-commit / hold

Shipment / receipt / off of hold

Issues by product / customer / operation

Impending receipt / maintenance/ task

Order to shipment / on hold to off hold Ship qty. vs. order qty. / price vs. quote

Metric examples

Yield / return levels /profit margin

Revenue vs. plan / forecast

Boolean example

Order greater than $X and priorityhigher than Y is unallocated andinventory available elsewhere...



2. RESOLVE

• Collaboration

• Automated Escalation

• Centralized Tracking

Infor Event Management: Process

1. DETECT

• Flexible Exception Detection

• Real-Time Notification

3. MEASURE• Supply Chain Metrics

• Web-based Analysis & Trending

4. IMPROVE• Identify Recurring Problem Areas

• Continuous Process Improvement

http://www.verizonwireless.com/b2c/store/phonePopup?item=phoneFirst&phoneId=2000



HR Examples

Expiring Professional Licenses Gaming Licenses

Medical Certifications

CPA Classes

Commercial Drivers Licenses

New Hires Expiring Work Visas

I-9 Employment VerificationExpiring

Passport / Drivers License,

Etc. Upcoming Performance Review

Promotions

Employment Anniversary Gifts Terminations

COBRA Dates and Documentation

Severance Packages

Open Enrollments Not Completed

Personnel Changes

Marriage, Divorce, Dependents State to State moves

Differing Laws and Taxes



Finance Examples

Invoice Not Paid by Terms Invoice Discounts Approaching

Terms

Invoice/PO Adjustments AboveThreshold

Dollar Value or Percentage

New Vendor

Vendor not approved

1099 Information / Tax ID

New Customer

Notify Sales, etc.

Credit Holds CC Expiration Date Expiring

DSO Notifications at 30/60/90 day intervals

Credit Line Limit Approaching bypercentage

Prior Period Journal Post Budget / Actual variances outside of

tolerance Tolerance is user defined

Purchase Requisition Need Date Approaching

Vendor Performance Rating



Distribution Monitors and Alerts

Receiving

Purchase Order ApproachingDue Date

Past Due Purchase Orders

ASN / Receipts ApproachingDue Date

Past Due ASN / Receipts

Carrier Issue – (reliability /performance of carrier) Vendor Late

Putaway Product Requiring Putaway

Delayed Putaway – (productnot putaway within ‘X’ amountof time)

Picking Outbound Order Not Picked –

(order not picked with ‘X’ timebefore expected ship date)

Shipping

Outbound Order Not Allocated /

Processed

Outbound Loading Approaching

Departure Date

Outbound Order Not Shipped byExpected Date

Outbound Order Late Delivery

Inventory Management /

Replenishment

Product Reorder Alert

Product On Hold for Excess Time

Period

Monitor Inventory Adjustments



Manufacturing Monitors and Alerts

Supplier and Vendor

Collaboration Order Shipped Late

Order Arrived Late

Last X Orders Arrived Ontime

Last X Orders Shipped Ontime

Order Status Changed

Manufacturing

Raw Material Below SafetyStock

Inventory ApproachingExpiration

Change Order Notification

Large Scrap Transaction

Manufacturing Time Longer than Expected\Planned

Manufacturing (Cont)

Order Promise Date Approaching

Un-Cancelled MRP Request

Mat’l Not Staged within X hours of

Prod. Order Start

Order Lead Time Less thanStandard

Equipment

Machine Status

UP/Down

Reason, Duration



Polo Ralph Lauren Risk Management

Profile

Financial Controls and SOX Compliance

$6.0 billion

Global provider of premiumlifestyle products

14

2220

10

30

Million Rows

Monitors WrittenDay Implementation

Hires Avoided

Day DSO Reduction




What Makes Infor Event Management Different?

Adaptability to any system: Many systems have built-in alerts and notifications, but theyoften are restricted to their own content

Detect multi-system business discrepancies: We have the ability to look at multiple

systems simultaneously and determine when things are going wrong based oninformation gleaned from both systems

Very powerful detection capabilities: Beyond anything anyone else has, we have theability to execute extremely complex detection business logic, including such things astime phasing and metrics evaluations

Follow up on the “Alert”: We don’t just alert people, we make sure that the problem issolved and that we can measure what has happened to take future corrective action

Extremely small technical footprint and ultra-high efficiency: Ability to process HUGEvolumes with minimal resources, we have customers monitoring MILLIONS of dailytransactions on single event management servers

There are a lot of alerting and notification tools out there, why

should our customer consider Infor Event Management overany others?



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Product Demonstration

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Questions?

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Documents

EM - CVI Overview