APICS Certified Supply Chain Professional (CSCP) Program
2014
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A aChain trabalha com os conceitos das principais associações e institutos do mundo e
possuo uma estrutura ágil, especializada e dedicada para atender nossos clientes com
um nível superior em qualidade, serviços e benefícios.
Nosso trabalho é disseminar as melhores práticas empresariais para aumento da
produtividade, competitividade e rentabilidade.
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Sample Agenda
About APICS
APICS CSCP Program
APICS CSCP Exam Preparation
APICS CSCP Exam
Questions
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About APICS
APICS is recognized as the premier provider of research, education and
certification programs focused on supply chain and operations
management.
Founded in 1957, APICS is the leading association for supply chain and
operations management.
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APICS Mission
APICS builds and validates knowledge in supply chain and operations
management. We enable our community of members, affiliates and
customers to lead in the global marketplace.
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APICS Membership
The APICS membership community worldwide
– More than 250 channel partners worldwide (chapters across North America
and international channel partners)
– More than 37,000 members
– Represents more than 15,000 manufacturing and service industry
companies
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APICS Global Presence
APICS channel partners by region
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Partial APICS Client List
3M
BASF
Boeing
Caterpillar
Coca Cola
Dell
Dow Chemical
DuPont
IBM
Ingersoll Rand
Intel
Johnson & Johnson
Nestle
Lenovo
P&G
PepsiCo
PwC
Royal Dutch Shell
Samsung Electronics
Schlumberger
Starbucks
Unilever
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APICS Body of Knowledge
The APICS Operations Management Body of Knowledge (OMBOK)
Framework is the basis for global industry standards in supply chain and
operations management.
The APICS Dictionary establishes accepted terminology including more
than 4,000 terms for interorganizational communication.
Standard terminology = clear communications = better solutions
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APICS Education
Create consistency and foster collaboration through shared best practices
and common terminology
Reduce inventory and overhead costs
Acquire ERP functional expertise to increase efficiency
Improve contractor management processes
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APICS Certification Programs
APICS Certified in Production and Inventory Management (CPIM)
Demonstrates an in-depth understanding of internal operations
APICS Certified Supply Chain Professional (CSCP)
Validates mastery of supply chain and operations management concepts
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APICS Certification Relationship
APICS CPIM APICS CSCP
Internal focus
Primarily manufacturing operations
Depth within specific manufacturing,
service and operations topics
External focus
Encompasses end-to-end supply
chain – including suppliers and
customers
Breadth across many topics,
including globalization, IT
enablement, logistics, service
industry and more
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What is the APICS CSCP Program?
Professional development,
education and certification
program
First certification program to focus
on the end-to-end global supply
chain
The global standard in supply
chain education and certification
since its introduction in 2006
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Benefits of APICS CSCP Education
This world-renowned program benefits professionals and employers by
– aligning global supply chain strategies with business objectives to streamline
operations and drive profits
– helping professionals gain knowledge and practical applications to effectively
manage global supply chain activities
– demonstrating mastery of the concepts that create consistency and foster
collaboration through best practices, common terminology and corporate
wide communication
– increasing employee on-the-job confidence
– enhancing credibility throughout the industry
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Industry Acceptance of APICS CSCP
More than 15,000 APICS CSCP designees in 79 countries worldwide
More than 32,000 APICS CSCP Learning Systems sold
More than 24,000 APICS CSCP exams administered
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Industry Acceptance of APICS CSCP
Corporate CSCP Courses
– 3M
– Abbott
– Addax
– Apple
– Aramco
– BASF
– Boeing
– Boston Scientific
– Bristol-Myers Squibb
– Cisco Systems
– Coca Cola
– Dow
– DuPont
– General Electric
– General Motors
– GlaxoSmithKline
– HP
– IBM
– Intel
– Johnson &
Johnson
– LG
– Mercedes
– Merck
– Microsoft
– Nestle
– Novartis
– P&G
– PepsiCo
– Pfizer
– Oracle
– Tyco
– Unilever
– Wipro
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Prospective APICS CSCP Candidates
Employees with direct influence on supply chain
Department and division management
Functional management
Employees in cross-functional departments
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APICS CSCP Preparation Resources
APICS CSCP Learning System
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APICS CSCP Preparation Resources
APICS DictionaryAPICS CSCP
Certification Bulletin
APICS CSCP Exam
Content Manual (ECM)
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APICS CSCP Program
APICS CSCP Learning System
Reflects the current APICS CSCP
ECM
Organizes 150 references into
approximately 1,000 pages of
printed content
Combines 3 print modules (5 books)
with interactive web-based tools to
provide customized learning
Updated annually
100-hour preparation investment
suggested
APICS CSCP Exam
4-hour exam
Eligibility requirements
APICS CSCP ECM
Computer-based testing worldwide
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APICS CSCP Learning System Contents
Web-based study tools
Access educational
activities to support
printed content:
–Pretest and SmartStudy Tool
–Section-specific and module
quizzes
–Posttest
–Complimentary download of
APICS CSCP ECM through
Resource Center
–Progress reports
–eFlashcards
–Online glossary
–Resource center
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APICS CSCP Certification Exam
Eligibility Requirements
CPIM, CFPIM, or CIRM; or C.P.M., CPSM, or CSM designations plus two years of
related business experience
OR
Bachelor’s degree or equivalent plus two years of related business experience
OR
Five years of related business experience
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APICS CSCP Certification Exam
Test information
Required eligibility and registration application
4-hour timed exam
175 multiple choice questions; 150 scored questions
Effective 11/1/13, test results delivered instantly at all testing center locations
upon completion of the certification exam
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APICS CSCP Instructor-led Course Benefits
Certified instructors are industry practitioners with high level of real-world
experience
Networking opportunities with peers from a variety of industries
Convenient hours and a paced course for busy professional
Set schedule to keep participants on track
Group reports option to track participant progress
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APICS CSCP Instructor-led Courses
Financial investment
APICS CSCP course fees and schedule
http://www.achain.com.br/
APICS CSCP program: apics.org/cscp
Local contact:
http://www.achain.com.br/
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Get Started Today!
Visit learncscp.com/getting-started where you will find resources to help
you get started with your APICS CSCP designation.
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Prepare for the Exam
Sufficient time needed
Create a study plan and stick to it
100 hour study time investment
– 40 percent of successful APICS CSCP candidates surveyed said they studied
75 or more hours.
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APICS CSCP Certification Exam
Submit an eligibility application
Exam offered across the globe
– Computer-based testing
Decide when to take the exam and register
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Take the Exam
2014 Computer-based Testing (CBT) Exam Dates
North America Outside North America
March 22 – May 10 March 22 – May 10
July 5–August 23 June 7 – July 5
November 1 –December 20 August 16 – September 13
November 1 – December 13
Visit apics.org/cscp to learn more.
http://www.achain.com.br
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Additional Slides
APICS member benefits
APICS CSCP benefits and global presence
Additional testimonials about APICS CSCP
Diagrams and details about the APICS CSCP body of knowledge and APICS
CSCP Learning System
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Member Benefit Highlights
Members-only savings on APICS courses, certification exams, conferences
and more
APICS online events
APICS publications, e-newsletters and more
Career resources
APICS conferences
Channel partner and social networking opportunities
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APICS Publications
APICS magazine
APICS Dictionary
APICS Operations Management
Body of Knowledge (OMBOK)
Framework
Production and Inventory
Management Journal
apics.org/resources
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Upcoming APICS Conferences
APICS 2014 Shanghai
April 17-18, 2014
Shanghai, China
Best of the Best
Sales and Operations Planning
(S&OP) Conference
May 15–16, 2014
Amsterdam, Netherlands
June 12–13, 2014
Chicago, Illinois, USA
APICS 2014
October 19 – 21, 2014
New Orleans, LA, USA
APICS 2014 Dubai
November 12 – 13, 2014
Dubai, United Arab Emirates
Visit apics.org/events to learn more.
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APICS CSCP Benefits to Organizations
APICS CSCP helps organizations by
– creating common understanding, vocabulary, processes and frameworks
within their entity to address their supply chain challenges and opportunities
– boosting productivity, collaboration and innovation
– enabling interdepartmental movement through collaboration and a consistent
foundation.
APICS CSCP helps your employees
– design successful supply chain strategies using global standards and
common terminology
– effectively manage supplier and customer relationships
– enhance logistics, technology and data integration to improve performance
– increase customer satisfaction and bottom-line results.
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APICS CSCP Benefits to Individual Employees
APICS CSCP helps employees develop
– competencies to manage complex worldwide supply chain activities involving
suppliers, plants, distributors and customers in a global environment
– proven knowledge and organizational skills to strategically streamline
operations.
APICS CSCP designees have the knowledge and skills to
– positively affect lead times, inventory and bottom-line profitability
– interact with existing resources and your ERP system to increase the
efficiency of the workplace environment
– create consistency and foster collaboration through best practices, common
terminology and corporate-wide communication
– achieve greater confidence and industry recognition.
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APICS Locations Worldwide
Asia-Pacific
– Australia
– China
– India
– Indonesia
– Korea
Central and South America
– Argentina
– Brazil
– Costa Rica
– Dominican Republic
Europe
– Austria
– Belgium
– Bulgaria
– Denmark
– France
– Germany
– Ireland
– Italy
– The Netherlands
– Poland
– Portugal
– Spain
– Sweden
– Switzerland
– Turkey
– United Kingdom
Middle East and Africa
– Egypt
– Jordan
– Lebanon
– South Africa
– Tunisia
– Malaysia
– New Zealand
– Singapore
– Taiwan
– Thailand
North America
– USA
– Mexico
– Canada
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APICS CPIM Maintenance Points for APICS CSCP Participation
30 points
Successful completion* of the APICS
CSCP Learning
System earns 30 APICS
maintenance points.
OR
Up to 40 points
Successful completion of an instructor-
led course earns 1 point per contact hour up to a maximum of 40 points.
20 points
Passing the APICS CSCP certification exam earns
an additional 20 APICS
maintenance points.
Up to 60 points
The maximum maintenance points allowed
is 60 points (40 contact
hours plus 20 points for
passing the APICS CSCP
exam)
*Successful completion is defined as earning 80 percent or higher on the Learning System
online posttest.
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What People are Saying about APICS CSCP
“The APICS body of knowledge helped empower our employees
to make strategic decisions that support the company’s overall
success, increasing on-time delivery by nearly 50 percent.”
Kristie Huntress
Global Business Process Manager
Dow Corning
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What People are Saying about APICS CSCP
“The CSCP program proves a good framework to tackle
operational and tactical issues and provides a strong
foundation to improve on a more strategic level.”
Director, Supply Chain Management
Johnson & Johnson
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What People are Saying about APICS CSCP
“The APICS CSCP program is very useful in
designing, introducing, and implementing cost reduction
programs during these times of economic downturn. By looking
beyond just the costs related to procurement and reviewing all
real costs within the total supply chain, I’ve gained tremendous
insights that often resulted in impressive opportunities to
reduce various costs in the entire supply chain.”
John van Veen, CSCP, Procurement Consultant
Benefit Value by Procurement
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Where Does APICS CSCP Fit into the Global Supply Chain?
Supplier relationship
managementYour company
Customer relationship
management
APICS CSCP: Global supply chain
• Implement strategic sourcing and
alliances
• Manage risk and enhance supplier
performance
• SRM performance metrics
• SRM technology and SRM outsourcing
• Recognize the fundamentals of green
supply chain initiatives
• End-to-end supply chain management
fundamentals
• Align supply chain strategy to corporate
strategy
• Performance metrics, security and
compliance issues
• Information technology enablement and
ERP leverage
• Global logistics, optimization tools,
e-business
• Integrated customer-supplier relationship
management
• Strategy by customer type and
segment
• Role of information technology
• Measuring CRM performance
• Outsourcing CRM
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The APICS CSCP Learning System
Print Modules
Three modules with approximately
1,000 pages reflect the most
current APICS CSCP body of
knowledge:
– Fundamentals of Supply Chain
Management
– Supply Chain Strategy, Design and
Compliance
– Implementation and Operations
Web-based study tools
Access educational activities at
LearnCSCP.com to support printed
module content:
– Pretest and SmartStudy Tool
– Section-specific quizzes, module
quick quiz and Learning Activities
– Posttest
– Progress reports
– eFlashcards
– Online glossary
– Resource Center
– Complimentary download of APICS
CSCP ECM
– Mobile access to study tools and
resources
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The APICS CSCP Learning System
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The APICS CSCP Learning System
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The APICS CSCP Learning System – Module 1
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The APICS CSCP Learning System – Module 2
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The APICS CSCP Learning System – Module 3
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The APICS CSCP Learning System - eFlashcards
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The APICS CSCP Learning System – Glossary
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The APICS CSCP Learning System – Pretest Attempts Summary
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The APICS CSCP Learning System –Best Test Missed Question
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The APICS CSCP Learning System –Attempts – Question Review
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The APICS CSCP Learning System –Individual Reports Menu
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The APICS CSCP Learning System –Comparison Report
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The APICS CSCP Learning System –Best Test Scores Report
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The APICS CSCP Learning System –Breakdown by Module
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The APICS CSCP Learning System –Group Reports
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The APICS CSCP Learning System –Group Reports
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The APICS CSCP Learning System –Session Enrollment Report
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The APICS CSCP Learning System –Comparison Report
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The APICS CSCP Learning System –Composite Reports
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The APICS CSCP Learning System –Best Test Scores Report
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The APICS CSCP Learning System –Learning Activity Completion Report
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The APICS CSCP Learning System
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The APICS CSCP Learning System
Mobile Study Tools:
iPhone
iPad
Android-based phones and tablets
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LearnCSCP.com Online Access Extension