Gomes A. S. e Wanderley E. G..: Elicitando requisitos em projetos de software educativo, WIE’2003, Campinas (SP)

7/30/2019 Gomes A. S. e Wanderley E. G..: Elicitando requisitos em projetos de software educativo, WIE2003, Campinas (SP)

1/12

Nbgix L+ X+ i ^lkjivmiq I+ N++? Imahazlkjb vi|yaxazbx ig pvboizbx ji xbez~lvi ijyhlzaub-^AI6008- Hlgpaklx $XP!3

Imahazlkjb vi|yaxazbx ig pvboizbx ji Xbez~lvi IjyhlzaubLmit Xlkjvb Nbgix- Ijylvjb Nlvhal ^lkjivmiq

Hikzvb ji Akebvgzahl Ykauivxajlji Eijivlm ji Pivklgfyhb $YEPI!

Hlatl Pbxzlm >49< 90+>86'1>0 Vihaei PI Fvlam

slxn- in~w@hak+yepi+fv


2/12

|yi gixgb lx xbmyix ijyhlzaulx nivljlx ig hikzvbx ji pix|yaxl zikjig l lfbvjlv b

pvbfmigl jb jixikubmuagikzb ji lpmahlix ijyhlzaulx ji ebvgl kb xaxzigzahl+

Xinykjb Zhdbykacaki $6006!- b pvbfmigl hikzvlm jl iknikdlval ji xbez~lvi

ijyhlzaub ixz lxxbhaljb lbx imigikzbx |yi b jixankiv jaxpi i kb yg pvbfmigl jb

zapb? b pvbnvlgljbv el b |yi b ijyhljbv ixpihaeahl+ L akzivlb ikzvi pvbnvlgljbvix i

ijyhljbvix pvbfmigzahl jiuajb x jaeahymjljix ig hbgplvzamdlv hbkhiazbx jlx

jaeivikzix vilx+

Ig gyazbx pvboizbx ji lpmahlix ijyhlzaulx- bx gbjimbx hbnkazaubx ji

vieivkhal xbfvi lpvikjalnig i jixikubmuagikzb dyglkb xb akjahljbx xbf ebvgl ji

vieivkhal nivlm i jikbzlg- lpiklx- b zapb ji lfbvjlnig xinyajl $Zhdbykacaki- 6006!+

Ixxl lpvixikzlb nivlm kb bvaikzl kig akemyikhal kb jixank jbx xaxziglx+ B lyzbv hazl

yg hbkoykzb ji vlvbx xaxziglx- hyol hbkhipb vimiul pvbfmiglx ji lpvikjalnig i

jixikubmuagikzb |yi xb jixhvazbx kbx gbjimbx ji vieivikhal+

B bfoizaub jixzi lvzanb b ji lpvixikzlv yg pvbhixxb ji iknikdlval ji xbez~lvi

ijyhlzaub |yi pivgazi lfbvjlv b jixikubmuagikzb ji ygl lpmahlb ijyhlzaul- ik|ylkzb

pvbfmigl ji iknikdlval ji xbez~lvi- kygl zikzlzaul ji imagaklv b glabv kgivb ji

jihaxix lj dbh- xyfxzazyakjb'lx pbv ixpihaeahlix fig eykjlgikzljlx+ Hbg axxb-

ixpivl'xi hvalv akzivelhix ijyhlzaulx ji fbl |ylmajlji pijlnnahl+

Ixzi lvzanb ixz bvnlkaljb jl xinyakzi ebvgl+ Kl xib 6- jaxhyzagbx b pvbhixxb

ji hvalb ji xbez~lvi ijyhlzaub i jigbkxzvlgbx l vimiukhal ji ygl imahazlb ji

vi|yaxazbx akahalm fig eiazl+ Kl xib 8- lpvixikzlgbx yg pvbhixxb vlhabklm ji

ajikzaeahlb ji vi|yaxazbx kb pvboizb ji zlax xaxziglx+ Kl xib :- lpvixikzljb yg

itigpmb pvboizb kb |ylm yzamaby'xi ixxi gzbjb+ Kl xib 9- hbkhmygbx lhivhl jbagplhzb jb pvbhixxb ji imahazlb kl hvalb jb xbez~lvi+

6+ Iknikdlval ji Xbez~lvi ijyhlzaub

Ikzikjigbx xbez~lvi ijyhlzaub hbgb xikjb l hmlxxi ji akzivelhix ijyhlzaulx by

hbkoykzb ji lvzielzbx hvaljbx plvl eykhabklvig ik|ylkzb gijaljbvix ig lzauajljix

ijyhlzaulx ji ebvglb ig vilx jaxzakzlx jb hbkdihagikzb+ Pbjig lakjl xiv uaxzb

hbgb lvzielzbx yxljbx lyzbkbglgikzi pimbx lpvikjaix hbgb akxzvygikzb

lpvikjalnig ji lmnb+ Akzivelhix ijyhlzaulx xivuig hbgb giab kinbhalb ji

xankaeahljb i hbkxzvyb ji hbkdihagikzbx ixpiheahb ig hbkzitzbx ixpiheahbx+ L

eykb ji yg xbez~lvi ijyhlzaub l ji pvbgbuiv lpvikjalnig plvl b yxb- glx

zlgfg lklmaxlv l lpvikjalnig ji hbkhiazbx ixpiheahbx |yi bhbvvig hbg b yxb jb

xbez~lvi+ Pbvzlkzb- kb xi zvlzl lpiklx lpvikjiv l EL_IV lmnb hbg l akzivelhi

$Vaiglk-


3/12

pvbhixxb ji lpvikjalnig jbx lmykbx- glx zlgfg lxpihzbx jb pvbhixxb ji gijalb l

xiv pvbgbuajl pimb pvbeixxbv- b |ylm pbji fikieahalv'xi ji eykhabklmajljix ixpiheahlx

jb xaxzigl- hbgb b vinaxzvb ji plxxbx by l pvual bvnlkalb ji xi|khal ji

pvbfmiglx+ Jl gixgl glkiavl- eykhabklmajljix- gyazb vnajlx by pbyhb ljlpzlzaulx-pbjig zbvklv yg lgfaikzi pbv jiglax javizaub i aklji|yljb lbx pvbeixxbvix i xylx

pvzahlx $Makx i Nbgix- 6008!+

Imahazlb ji Vi|yaxazbx hbkxaxzi kl ajikzaeahlb jbx vi|yaxazbx kihixxvabx

agpmigikzlb ji yg xaxzigl+ Ixzi pvbhixxb iknmbfl lzauajljix ji jixhbfivzl-

vieaklgikzb- gbjimlnig- jbhygikzlb- ixpihaeahlb i glkyzikb jb hbkoykzb ji

vi|yaxazbx+ B pvbhixxb jl Iknikdlval ji Vi|yaxazbx pbji lakjl xiv jauajajb klx

lzauajljix ixzvyzyvljlx ji Imahazlb- Lkmaxi i Kinbhalb- Ulmajlb i Nivikhalgikzb

$Cbzbkql i Xbggivuammi-


4/12

hbnkazaul jl lb pivgazi lhijiv l akebvglix xbfvi b jbgkab- xyl lpvikjalnig+ O l

gbjimlnig hbnkazaul ji lzauajljix pivgazi ajikzaeahlv vi|yaxazbx vimlhabkljbx x

pvzahlx xbhalax klx |ylax plvzahaplg bx yxyvabx hbg lvzielzbx xagamlvix |yimix ig

jixikubmuagikzb+ L lkmaxi ji lgfbx bhbvvi gijalkzi bvaikzlix ji gbjimbx-lfbvjlnikx hbkxzvyzauaxzlx+

Kl Eanyvl < lpvixikzlgbx yg jalnvlgl ji lzauajlji jb pvbhixxb |yi zigbx

lpmahljb kb pvboizb ji jauivxlx lpmahlix ijyhlzaulx+

+ Lkmaxi jl

pvzahl ji ikxakb

Yxlkjb Zibval

jl Lzauajlji

8+ Lkmaxi jl

lpvikjalnig jb jbgkab S Kb W

Hbkzitzb

S Xlml by Mlfbvlzvab W

5+ Lkmaxi jb yxb

bg yg x yxyvabS Jixczbp W

1+ Ajikzaeahl kihix xajljix ji

hbkzitzb ji yxb

:+ Ajikzaeahl kihixxajljix

vimlhabkljlx lb jbgkab9+ Nivlb ji pvbzzapbx

hikvabx ji yxbNivl pvbzzapb i

hikvab2S Xag W

S Kb W

4+ Lkmaxi jl Hbmlfbvlb

l jaxzkhal

S IlJ W

Gbjimb

Hbkxzvyzauaxzl

$Nbgix-


5/12

pbv|yi xb ixxlx akzivelhix |yi xivuig ji giab gijaljbv plvl bx pvbeaxxabklax ji

ikxakb kl zlviel ji ikxaklv+

8+6+ Pix|yaxl Fafmabnveahl xbfvi l lpvikjazlnig jb jbgkab

Lx ebkzix ji akebvglix ji glax xagpmix lhixxb |yi akebvglg xbfvi l imahazlb ji

vi|yaxazbx vimlhabkljbx lb jbgkab xb pivajahbx xbfvi l lpvikjalnig ji hbkhiazbx

ixpiheahbx+ Ji ygl ebvgl nivlm- l ieahhal jb xbez~lvi ig pvbubhlv l lpvikjalnig

jipikjiv jb nvly ig |yi majl hbg b hbkdihagikzb i hbg hbkhipix |yi bx lmykbx

zg $Hlvvldiv-


6/12

hbgpmigikzl by hbgpikxl l lyxkhal ji ebkzix fafmabnveahlx ji jljbx+ B jixankiv ji

lpmahlix ijyhlzaulx pbji hvalv itpivagikzbx l plvzav jbx |ylax pbxxlg xiv bfxivuljbx

ieiazbx jb yxb jl akzivelhi xbf jixikubmuagikzb kl lpvikjalnig ji hbkhiazbx

ixpiheahbx+

B pvbhixxb ji hvalb ji xbez~lvix ijyhlzaubx jiglkjl l ajikzaeahlb jbx

hbkdihagikzbx |yi pvbuluimgikzi igivnig klx lix jbx yxyvabx hbg lx akzivelhix- b

|yi bhbvvi ji ebvgl kb xaxzigzahl $Nbgix-


7/12

8+:+ Ajikzaeahl kihixxajljix vimlhabkljlx lb jbgkab

L plvzav jbx vixymzljbx bfzajbx kl pix|yaxl fafmabnveahl i"by hbg ixzyjbx igpvahbx

vimlhabkljbx lb jbgkab- pbji'xi xakzizalv lx kihixxajljix jbx yxyvabx l xivig

lzikjajlx piml akzivelhi vimlhabkljlx lb jbgkab+

L ajikzaeahlb jlx kihixxajljix vimlzaulx lb jbgkab zig l eykb ji bvaikzlv

kl imlfbvlb ji hlxbx ji yxb- eykhabklmajljix- |yi ixzb ig hbkebvgajlji hbg l

pvbpbxab ji xazylix Lji|yljlx lpvikjalnig jbx hbkhiazbx jb jbgkab+ Hlxbx ji

yxb xb nivljbx ji ebvgl bvaikzljl l kihixxajljix jbx yxyvabx imiulkjb b kgivb ji

jljbx xbfvi l lpvikjalnig jbx yxyvabx |yi hbkxajivljl kl ixpihaeahlb jb xaxzigl+

8+9+ Nivlb ji pvbzzapbx i lkmaxi ji hikvabx ji yxb

Jyvlkzi l vilmalb ji ixzyjbx plvl imahazlb ji vi|yaxazbx i ajikzaeahlb ji

kihixxajljix jbx yxyvabx- jylx lmzivklzaulx ji pvbhijagikzbx pbjig xiv pbkjivljlx jihaxb+ L pvagiavb l vilmalb ji yg ixzyjb plvl lkmaxi jlx lzauajljix kb hbkzitzb-

xig b yxb ji pvbzzapbx+ Ygl xinykjl bpb xival vilmalv ixzyjbx klx |ylax zikzl'xi

hbkxzvyav yg hikvab ixzagljb jb pvbjyzb eaklm yxlkjb hbgb lvzielzb yg xaxzigl

xagamlv+ Ixxl hbvvixpbkji zhkahl ji hikvabx $Fjciv- 6000!+ Xinykjb l lyzbvl- lx

vlix plvl yxlv hikvabx ig pvbhijagikzbx ji ixzyjb jixxl klzyvil oyxzaeahlg'xi

|ylkjb xi pvizikji ikhbkzvlv i lpvixikzlv xbmyix- amyxzvlv xbmyix lmzivklzaulx by

ajikzaeahlv pvbfmiglx pbzikhalax lkzix jb pvbjyzb ixzlv zivgakljb+

L lkmaxi ji hikvabx ji yxb pivgazi l vilmalb ji ixzyjbx akahalax jl

lji|ylb ji akzivelhix ijyhlzaulx $Nbgix iz lm+ 6006! plvl uivaeahlv xi l gixgl

pvbgbui l igivnkhal ji xazylix elubvuiax lpvikjalnig ji hbkhiazbx jb jbgkab+Zvlzl'xi ji ygl glkiavl ji lkzihaplv i pivgazav b ixzyjb ji elzbvix dyglkbx jl

akzivelhi plvl ajikzaeahlb ji vi|yaxazbx jb jbgkab i vimlzaubx lb pvbhixxb ji

gijalb l xiv pvbgbuajb hbg l gixgl+

Jiui'xi iuazlv hbkeykjav bx xikzajbx jl plmluvl hikvabx kixxi hbkzitzb+ Ig

YGM $Ykaeaij Gbjimakn Mlknylni!- yg hikvab hbvvixpbkji x xi|khalx fxahlx i

lmzivklzaulx ji yg hlxb ji yxb+ Kygl lfbvjlnig ji pvboizb hbg b ikubmuagikzb jbx

yxyvabx- hikvabx pbjig xiv hvaljbx plvl hbgpbv ygl xazylb ji ixzyjb- xivuakjb l

lkzihaplv ygl xazylb eyzyvl i plvl zixzlv lmzivklzaulx+ B vixymzljbx jlx lkmaxix jixxix

ixzyjbx nivlg hlxbx ji yxb- hyobx hikvabx- xi|khalx fxahlx i ithiix- xb jixhvazlx

ji zlm glkiavl l lzikjivig lx kihixxajljix jbx yxyvabx ig xiy hbkzitzb+

8+5+ Lkmaxi jb yxb jb yxyvab Lmykb

Plvzi jbx vi|yaxazbx ji yg xbez~lvi ijyhlzaub uaxl elhamazlv b yxb jbx yxyvabx eaklax+

Zlax lpmahlix pbjig xiv yxljlx ig jauivxbx hbkzitzbx i pbv jaeivikzix hbkoykzbx ji

yxyvabx+ Pbji xiv yxljb pbv yg yxyvab lpiklx- by pbv glax ji yg yxyvab+ Ixzix

pbjig ikhbkzvlv'xi mljb l mljb by ixzlvig jaxzlkzix ykx jbx byzvbx akzivlnakjb lzvlux

ji lgfaikzix uavzylax $Fvahciv-


8/12

Ljbzl'xi plvl zlm bx pvihiazbx jl Zibval jl Lzauajlji $Mibkziu- 9! jljb xiy

lmzb nvlkji ji lfxzvlb yzamaljl plvl l gbjimlnig jl lzauajlji ji yxyvabx i nvypbx

ji yxyvabx+ Plvl ixxl zibval- |ylm|yiv lzauajlji dyglkl gijaljl i- pbvzlkzb- xylx

ixzvyzyvlx xb plxxuiax ji lkmaxi+ L yzamalb jixxi gbjimb pivgazi itpvixxlv lxvimlix |yi itaxzig ikzvi bx imigikzbx |yi ixzvyzyvlg ygl lzauajlji+ L plvzav jl

ajikzaeahlb jixxix imigikzbx- eahl glax xagpmix akeivav vi|yaxazbx |yi ygl akzivelhi- l

xiv akxivajl kb hbkzitzb jl gixgl lzauajlji- jiui pbxxyav $Glvzakx i Jlmzvaka- gzbjbx plvl b jixikubmuagikzb ji pvbjyzb hlvlhzival'xi hbgb ebvgl ji viykav

itankhalx ji hmaikzix plvl lulmalb ji hlgpb ji yxb ji kbubx pvbjyzbx i xivuabx+ L

itihyb jixzix gzbjbx akhmya zvlflmdb ji hlgpb ig hbkjaix vilax- hbg ygl

pivxpihzaul bfoizaul i hbg vahlx jixhvaix jlx pixxblx- lgfaikzix i akzivlix

itaxzikzix+ Iknmbfl b ikzikjagikzb lgpmb jlx ulvauiax lgfaikzlax i jb hbkzitzb ji yxb

jbx pvbjyzbx |yi ixzb xikjb pvboizljbx+

Yg jbx pvbfmiglx jl pix|yaxl izkbnveahl |yi iml hbkxbgi gyazb zigpb-

imigikzb vlvb kb hahmb ji jixikubmuagikzb jb pvbjyzb+ Kl fyxhl ji vixbmuiv ixzi

pvbfmigl ji zigpb- yzamalg'xi zhkahlx ji pix|yaxl izkbnveahl vpajl $Gammik- 6000!+L izkbnvleal vpajl hvixhiy flxiljl ig akgivlx itpivakhalx jl pix|yaxl ji hlgpb ig

yg kgivb ji pvboizbx jaeivikzix+

8+>+ Lkmaxi jl pvzahl ji ikxakb

Lmnykx lxpihzbx jl akzivelhi ji xbez~lvi ijyhlzaubx akziveivig kl lzauajlji ji xlml ji

lyml- by ig mlfbvlzvab ji akebvgzahl $Makx i Nbgix- 6008!+ Bfxivulgbx |yi l glabval

jbx xbez~lvix hbkxzvyjl jikzvb ji yg plvljangl ixpiheahb |yi pvboizl b xbez~lvi

kyg hbkzitzb jl lzauajlji hbg lpiklx yg yxyvab+ Plvihi kb dluiv ygl pvibhyplb

ig bfxivulv l lzauajlji kbvglm ji yg pvbeixxbv kyg mlfbvlzvab ji akebvgzahl

ijyhlzaul plvl- l plvzav jixxl bfxivulb nivlv vi|yaxazbx |yi pvbgbulg b jixank jieivvlgikzlx lji|yljlx- kyg pvbhixxb hbkdihajb hbgb jixank hikzvljb kb yxyvab+ Ji

byzvl ebvgl- bfxivul'xi |yi bx xbez~lvix plvihig xiv hbkxzvyjbx xig |yi dlol l

pvibhyplb hbg l ixzvyzyvl jl lzauajlji kl |ylm b gixgb xiv akxivajb+ Lxxag- l

lkmaxi jl ixzvyzyvl jl lzauajlji ig yg mlfbvlzvab ji akebvgzahl ijyhlzaub jiuival xiv

hbkxajivljl plvl eakx ji bvaikzlv b jixank jlx eykhabklmajljix ji yg eyzyvb xbez~lvi

ijyhlzaub- lzikjikjb kbulgikzi lx kihixxajljix ji pvbeixxbvix i lmykbx kb hbkzitzb+

Lpx lkmaxi jl ixzvyzyvl jlx lzauajljix- pvbhiji'xi kbulgikzi hbg l lkmaxi ji

kihixxajljix lxxbhaljlx l hljl ygl jlx jagikxix jl lzauajlji+ Ajikzaeahlg'xi

kihixxajljix vimlzaulx? lbx yxyvabx $yxiv kiijx!- x vinvlx $vymix kiijx!- hbgykajlji

$hbggykazq kiijx!- jauaxb jb zvlflmdb $~bvc kiijx!- lb bfoizb $bfoihz kiijx!+


9/12

8+4+ Lkmaxi jl Hbmlfbvlb l Jaxzkhal

Hbg vimlb lb hbkzitzb ji yxb- d jaeivikzix ik|yljvlgikzbx jl vimlb ikzvi b

yxyvab i b xaxzigl+ Plvl hljl yg jbx ik|yljvlgikzbx- jaeivikzix |yixzix vimlzaulx

vimlb pbjig xiv pivzakikzix+ L pvagiavl jimlx vipvixikzljl piml vimlb javizl ikzvi

b yxyvab i l akzivelhi jb xaxzigl- kyg hbkzitzb ji yxb kb |ylm lpiklx yg yxyvab ixz

ikubmuajb+ L lkmaxi jl hbmlfbvlb vilmaljl ig ixzyjbx xaxzigzahbx ikubmuikjb l

bfxivulb i zlgfg pbjig xiv lklmaxljbx piml zibval jl lzauajlji+

8+1+ Ajikzaeahl kihixxajljix ji hbkzitzb ji yxb

L lkmaxi jlx pvzahlx ji lpvikjalnig i ikxakb hymgakl hbg l ajikzaeahlb ji yg

kbub hbkoykzb ji kihixxajljix jixxix yxyvabx+

Ji pbxxi jbx vixymzljbx bfzajbx kbx ixzyjbx pvimagaklvix pbjigbx akahalv l elxi

ji ixpihaeahlb jlx akzivelhix+ Ixzl ixpihaeahlb jiui hbkxajivlv bx vixymzljbx lzikzb bfzajbx+ Bx jbax hbkoykzbx ji vixymzljbx xb kihixxajljix jbx yxyvabx+ Zlfimlx

ji kihixxajlji jb yxyvab ygl glkiavl zam ji vipvixikzlv kihixxajljix jb yxyvab

plvl el'mlx hbgpviikxuiax i ziax plvl bx jixankivx $Afaj+!+ Klx zlfimlx ji

kihixxajlji jb yxyvab ykig'xi pvbfmiglx i pbxxafamajljix jbx yxyvabx l xi|khalx

ji zlvielx+ Zlfimlx ji kihixxajlji jb yxyvab loyjlvlg bx jixankivx l zvljyav

kihixxajljix jb yxyvab xiolg vimlhabkljlx l jbgkab by l hbkzitzb ji yxb ig

itankhalx jb yxyvab i ixhviuiv hlxbx ji yxb l plvzav jb pbkzb ji uaxzl jb yxyvab+ Bx

jixankivx kb vihifivlg givlgikzi akebvglb xbfvi b |yi bx yxyvabx pvihaxlg- glx

imix uig lakjl hbgb pvbhixxbx pbjig xiv gyjljbx i b hbkzitzb ji yxb hbkxajivljb+

B pvbhixxb l|ya jixhvazb lgpmal b lmhlkhi jb gzbjb zvljahabklm pimb elzb ji

ixzlv ubmzljb ajikzaeahlb ji kihixxajljix jbx yxyvabx ig hbkzitzb ji yxb+ Jaeivikzi

jl ebvgl hbgb hlxbx ji yxb xb pvbpbxzbx kyg pvbhixxb kb hikzvljb kb yxyvab- bx

hikvabx vixymzlkzix ji ygl lfbvjlnig hikzvljl kb yxyvab hbvvixpbkjig l ebvglx ji

eykhabklgikzb |yi uaxlg lzikjiv lbx vi|yaxazbx ji jbgkab i jb hbkzitzb ji yxb

$lzauajlji!+ Kbulgikzi kixxi kuim- pvbhijigbx hbg l bvnlkalb ji jylx hmlxxix ji

kihixxajlji+ L pvagiavl jimlx hbvvixpbkjikjb l kihixxajljix hlvlhzivxzahlx i

lxxbhaljlx lb jbgkab uaxljb+ L xinykjl jimlx vimlzaul x kihixxajljix ji yxyvabx hbg

vimlb lb hbkzitzb ji yxb+

8+ i 8+4+ Bx jalnvlglx ji hlxb ji

yxb xb yxljbx plvl jigbkxzvlv lx eykhabklmajljix |yi b xaxzigl l xiv hvaljb av pvbuiv+


10/12

Ixxi jalnvlgl viuiml lakjl l ebvgl hbgb lzbvix $pixxbl by byzvb xaxzigl! akzivlnig

hbg b xaxzigl pvbpbxzb+

Hlxbx ji Yxb loyjlg jixankivx l nlkdlv ygl uaxb hbivikzi jb pvbjyzb+ Jixxl

glkiavl- jizlmdix akjieakajbx pivjajbx ebvlg ajikzaeahljbx i b zvlflmdb ji jieakab kb

pvbhijiy zb vpajb plvl bx jizlmdix zhkahbx+ Bx jixankivx pbjig yxlv b hlxb ji yxb

hbgb hdihcmaxz plvl nyalv b zvlflmdb ji ixpihaeahlb i agpmigikzlb jb xaxzigl+

Itankhalx xb jixhvaix ebvglax+ Xb jauajajlx ig itankhalx jb yxyvab i itankhalx

zhkahlx+ Lx itankhalx jb yxyvab xb ixhvazlx l plvzav ji xiy pbkzb ji uaxzl+ Imlx

jixhviuig |ylm|yiv eykb- vixzvab by byzvl pvbpvaijlji |yi jiui xiv pvbuajl plvl

xlzaxeliv lx kihixxajljix jb yxyvab+ Pbvzlkzb- lx itankhalx jb yxyvab jixhviuig

hbgb yg eyzyvb pvbjyzb pbji loyjlv yxyvab l lmhlklv xylx gizlx ieizaulgikzi-

ieahaikzigikzi- i hbg xlzaxelb ig xiy hbkzitzb ji yxb+ Itankhalx |yi bvaikzlg hbgb

b pvbjyzb jiuiv xiv agpmigikzljb plvl hbkdihiv lx itankhalx jb yxyvab+

:+ Ixzyjbx ji Hlxb

L akzivelhi jikbgakl'xi Nvlvj ig dbgiklnig lb pix|yaxljbv Nvlvj Uivnklyj-

pvbpbxazbv jl Zibval jbx Hlgpbx Hbkhiazylax $Uivnklyj- !+ L akzivelhi zig b

pvbpxazb ji pivgazav lbx lmykbx l vixbmyb ji pvbfmiglx kb hlgpb jlx ixzvyzyvlx

ljazaulx l plvzav jb yxb ji vipvixikzlix hvaljlx pimb yxyvab- xinyakjb l minikjl

pvbpbxzl pbv Uivnklyj plvl lx ixzvyzyvlx ljazaulx+ Lx ixzvyzyvlx ljazaulx xb

hmlxxaeahljlx ji ebvgl l bfziv'xi ygl ixzvyzyvl zivahl plvl hbgpviikjiv lx jaeivikzix

vipvixikzlix xagfmahlx jl ljab i xyfzvlb+

L akzivelhi ebvkihi b lgfaikzi nveahb kihixxvab hvalb i glkapymlb javizl

jbx xgfbmbx nveahbx |yi vipvixikzlg bx hbkhiazbx ljazaubx+ Xinykjb Uivnklyj- lyzamalb ji jalnvlglx lytamal kl xaxziglzalb jb pvbfmigl- jyvlkzi b hmhymb

vimlhabklm+ L akzivelhi ebvkihi lakjl l pbxxafamajlji ji nivlv jalnvlglx plvl vixbmyb

ji pvbfmiglx l plvzav jl ixzvyzyvl ljazaul hvaljl kl akzivelhi nveahl jb Nvlvj+ L

yzamalb jl kbzlb ji jalnvlglx pvbpbxzbx pbv Uivnklyj pivgazi l jaeivikhalb

ikzvi bx jauivxbx zapbx ji pvbfmiglx itaxzikzix i ikelzal b vihbkdihagikzb ji zbjl l

hmlxxi ji xazylix pvbfmiglx+ Axxb miul pvbeixxbvix i lmykbx l lklmaxlv- ji ebvgl

gijaljl i itpmahazl lx vimlix ikubmuajlx- lx bpivlix ji pikxlgikzb i bx

pvbhijagikzbx kihixxvabx plvl vixbmuiv hljl hmlxxi ji pvbfmiglx+

B Nvlvj pivgazi l gbjimlnig jbx jaeivikzix zapbx ji vimlix itaxzikzix- b |yi

elubvihi l igivnkhal ji jaeivikzix xikzajbx ji kgivbx $Kykix i Fvqlkz- ! hbgbhbgplvlb- zvlkxebvglb i |ylkzajlji+ B xaxzigl uivaeahl l hbkxaxzkhalx jl ixzvyzyvl

ijazljl pimb yxyvab l hljl gbjaeahlb+ L Eanyvl 8 vixygi lx izlplx yxljlx kb pvboizb

jixxl akzivelhi i |yi o ebvlg jaxhyzajlx+

Ajikzaeahlgbx zvx pvbfmiglx pvakhaplax kl hbkxzvyb jb Nvlvj+ B pvagiavb

ixz vimlhabkljb hbg l hbkxzvyb i glkyzikb ji akgivbx hbgpbkikzix hbg eykix

xigimdlkzix+ B xinykjb ixz vimlhabkljb hbg l kihixxajlji ji glkapymlb jixxix

hbgpbkikzix- akjauajylmgikzi by ig nvypb+ B zivhiavb pvbfmigl l ebvgl hbgb l

uivaeahlb jl hbkxaxzkhal jb jalnvlgl nivljb pbji bhbvviv+


11/12

Jbhygikzb ji Vi|yaxa zb

+ Lkmaxi jlpvzahl ji ikxakb

1+ Ajikzaeahl kihixxajljix jihbkzitzb ji yxb

vi|yaxazbx jl akzivelhi yxb ji nveahbx- kihixxajlji ji glkapymlb i b zapb ji ebvgl

ji akzivlb- l ebvgl hbgb lx vipvixikzlix hbkzajlx kl akzivelhi xb glkapymljlx+ Lx

kihixxajljix jl akzivelhi hbg vimlb lpvikjalnig ebvlg bfxivuljlx kl hbkxzvyb

jl akzivelhi+ Lmg jaxxb- l ajikzaeahlb ji vi|yaxazbx akemyikhaby kl gbjimlnig jbxaxzigl- ig plvzahymlv kl jieakab ji pljvix ji pvboizb glax lji|yljbx lbx vi|yaxazbx+

Yg pvbzzapb eba nivljb $9! i b gixgb ixz xikjb xyfgizajb l zixzix ji yxlfamajlji $5!

plvl pivgazav l lkmaxi jb yxb pimb lmykb+ L nivlb ji hlxbx ji yxb $1! bhbvviy flxiljl

kbx vixymzljbx ji $>! i jbx azikx $

9+ Hbkhmyxix

Ixzi lvzanb lpvixikzl yg pvbhixxb ji imahazlb ji vi|yaxazbx plvl l hvalb ji xbez~lvi

ijyhlzaub+ Jaxhyzay'xi b ixzljb jl lvzi ji pvbhixxbx ji hvalb ji akzivelhix ji xaxziglx

ji xbez~lvi ijyhlzaub+ Lpvixikzlvlg'xi lx izlplx ji yg pvbhixxb ji imahazlb |yi ixz

xikjb lpmahljb ig jauivxbx pvboizbx ji lpmahlix ijyhlzaulx $milvk~lvi!+ Bfxivuby'xi|yi l plvzi glax jaeham jb pvboizb ji xaxziglx ijyhlzaubx kb hbkxzvy'mbx- glx xlfiv b

|yi xi ula hbkxzvyav+ Jixankivx lhdlg |yi xlfig zyjb xbfvi yxyvabx i xylx

kihixxajljix- |ylkjb kl uivjlji imix kb xlfig i kb xi jb hbkzl jaxxb+ Pbvzlkzb- kx

zigbx lpvixikzljb ygl glkiavl ji xi vipvixikzlv- kl |ylm lx kihixxajljix jb yxyvab i

xiy pbkzb ji uaxzl pbjig xiv lpvixikzljbx klx jieakaix ji itankhalx- i piml |ylm l

manlb ikzvi kihixxajljix jb yxyvab i xylx itankhalx pbji xiv vijyajl+

B pvbfmigl jl imahazlb ji vi|yaxazbx plvl b jixikubmuagikzb ji lpmahlix

ijyhlzaulx yg pvbfmigl hbkdihajb $Nbgix- Zijixhb i Hlxzvb'Eamdb- pvimb!+ Ji ygl

ebvgl nivlm- bx xbez~lvix xb ixpihaeahljbx l plvzav jl vipvixikzlb |yi jixankiv i

pvbnvlgljbvix zg jl|yamb |yi lhvijazlg jiul xiv miuljb ig hbkxajivlb kb jixankjl akzivelhi $Glkjim- !+ Jyvlkzi b pvboizb jb Nvlvj- lx jihaxix ji pvboizb kb

xb zbgljlx ji ebvgl lj dbh+ Ixxlx ebvlg xyfxzazyjlx pbv vixymzljbx ji pix|yaxlx i

akeivkhal ji vixymzljbx ji ixzyjbx igpvahbx+ Hbg axxb- ixpivlg'xi hvalv akzivelhix

ijyhlzaulx ji fbl |ylmajlji pijlnnahl ji ebvgl xaxzigzahl+

5+ Lnvljihagikzbx

Pvboizb eaklkhaljb pimb HKP|"PvbZiG'HH Pvbh+ k+ 54069+


12/12

Fvahciv M+- .DUMO\U AVY %VPXT^DY5TXXVY DN %VVXDYJ^MQD "DJY\M\O M\ 0J^CDPJ^MEU+

Plvzalm eymeammgikz be zdi Ykauivxazq be ^lxdaknzbk Nikivlmx itlg-

Documents

Gomes A. S. e Wanderley E. G..: Elicitando requisitos em projetos de software educativo, WIE’2003, Campinas (SP)