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    Sistemas deInformao em

    GestoCap. 2 - Tecnologias da

    [email protected]

    mailto:[email protected]:[email protected]
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    SIG www.fernando-gaspar.com2

    Sumrio

    Hardware.

    Software e Databases.Internet, intranet, and extranetapplications.

    Redes e telecomunicaes.

    http://www.fernando-gaspar.com/http://www.fernando-gaspar.com/http://www.fernando-gaspar.com/http://www.fernando-gaspar.com/
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    Hardware

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    Computer System Categories

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    Computer hardware functions

    Input

    Keyboards,

    mice, opticalscanners Convert data

    into electronicform

    Processing

    Central

    ProcessingUnit (CPU) Arithmetic-

    logic unitperforms thearithmeticfunctions

    Control unit

    Output

    Video display

    units, printers,etc. Convert

    electronicinformationinto human-intelligibleform

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    Computer hardware functions

    Storage

    Primary StorageUnit or memory

    SecondaryStorage

    Magnetic disksand Opticaldisks

    Control

    Control unit ofthe CPU

    Controls theother

    components ofthe computer

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    Moores Law

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    Peripherals

    Peripheral is generic name for all input, output, and secondary storagedevices that are part of the computer system but are not part of the CPU

    Online devicesSeparate from CPUBut electronically connected to and controlled by CPU

    Offline devices

    Separate from and not under control of the CPU

    Peripherals are online devices

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    Peripheral Checklist

    Monitores Impressoras

    Input:Digitalizadores,teclado, rato,

    Armazenamento:disco rgido, DVD,

    flash drives

    Sistemas deBackup

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    Software

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    Types of software

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    Software Licensing

    All software is licensed

    You dont buy software: you buy a license to use thesoftware under the terms of the licensing agreement

    Licensed to protect the vendors property rights

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    System software

    Software that manages and supports a computer system

    System management programs Programs that manage hardware, software, network, and data

    resources E.g., operating systems, network management programs, database

    management systems, systems utilities

    Systems development programs Programs that help users develop information system programs

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    Dados e Bases de Dados

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    Fundamental Data Concepts

    Character: single alphabetic, numeric or other symbol

    Field or data item: a grouping of related characters Represents an attribute (a characteristic or quality) of some entity (object,

    person, place or event) Example: salary

    Record: grouping of all the fields used to describe theattributes of an entity

    Example: payroll record with name, SSN and rate of pay Cont.

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    Fundamental Data Concepts

    File or table: a group of related

    records

    Database: an integrated collectionof logically related data elements

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    Types of databases

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    Data Warehouse

    Stores data that has been extracted from the operational, external and otherdatabases

    Data has been cleaned, transformed and cataloged

    Used by managers and professionals for

    Data mining,Online analytical processing,

    Business analysis,Market research,Decision support

    Data mart is subset of warehouse for specific use of department

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    Data Warehouse

    Source: Adapted courtesy of Hewlett-Packard.

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    Data Mining

    Data in data warehouse are analyzed to revealhidden patterns and trends

    Examples:

    Perform market-basket analysis to identify new

    business processes Find root causes to quality problems Cross sell to existing customers Profile customers with more accuracy

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    Traditional File Processing

    Data stored in independent files

    Problems: Data redundancy Lack of data integration Data dependence files, storage devices,

    and software are dependent on each other Lack of data integrity or standardization

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    Database Management Approach

    Consolidate data into databases thatcan be accessed by different programs

    Use a database management system(DBMS)

    DBMS serves as interface betweenusers and databases

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    Traditional File Processing

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    Database Management Approach

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    DBMS Major Functions

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    Database Interrogation

    End users use a DBMS by asking for information via aquery or a report generator

    Query language immediate responses to ad hoc datarequests

    SQL (Structured Query Language) an international standard querylanguage

    Graphical Queries -- Point-and-click methods Natural Queries similar to conversational English

    Report generator quickly specify a report format forinformation you want printed in a report

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    Natural Language versus SQL

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    Graphical Query

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    Redes e telecomunicaes

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    Network Concepts

    Network

    An interconnected chain, group or systemNumber of possible connections on a networkis N * (N-1)

    Where N = number of nodes (points of connections onthe network) Example, if there are 10 computers on a network, there

    are 10 * 9 = 90 possible connections

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    Metcalfes Law

    The usefulness of a network equals the square of thenumber of users

    On a small network, a change in technology affectstechnology only

    On a large network like the Internet, a change intechnology affects social, political and economicsystems

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    Telecommunications

    Exchange of

    information in anyform (voice, data,

    text, images, audio,video) over networks

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    Using the Internet for business

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    Business value of the Internet

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    A evoluo da internet

    Web 1.0 vsWeb 2.0 Comparao

    1 35

    http://pt.wikipedia.org/wiki/Web_2.0http://blogs.voices.com/thebiz/web1vsweb2.pnghttp://blogs.voices.com/thebiz/web1vsweb2.pnghttp://pt.wikipedia.org/wiki/Web_2.0
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    An Intranet

    A network inside an organization

    That uses Internet technologies (such as Web browsersand servers, TCP/IP protocols, HTML, etc.)

    To provide an Internet-like environment within theorganization

    For information sharing, communications,collaboration and support of business processes

    Protected by security measures Can be accessed by authorized users through the

    Internet

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    Extranet

    Network links that use Internettechnologies

    To connect the Intranet of abusiness

    With the Intranets of its customers,suppliers or other business partners

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    Extranet Uses

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    Tipos de Redes

    WAN LAN VPNs

    Cliente-Servidor

    Peer topeer Wireless

    1-39

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    Local Area Network (LAN)

    Connect computers within a limited physicalarea such as an office, classroom, or building

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    Client/Server Network

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    Client/Server networks

    Clients: End user personal computers or networkedcomputers

    Interconnected by LANs

    Servers: manage networks

    Processing shared between clients and servers

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    k

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    Peer-to-Peer Network

    P t t k

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    Peer-to-peer networks

    Networks that connect from one

    PC to another PC

    Common use is the downloadingand trading of files

    Wi l T h l i

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    Wireless Technologies

    Cellular and PCS telephone and pager systems Divide the geographic area into small areas or cells Each cell has transmitter or radio relay antenna to send

    message from one cell to another

    Wireless LANs Radio signals within an office or building Connect PCs to networks

    Bluetooth Short-range wireless technology To connect PC to peripherals such as printer

    Wi l W b

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    Wireless Web

    Connect portable communicationsdevices to the Internet

    C i ti P

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    Communications Processors

    N t k T l i

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    Network Topologies

    O S t

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    Open Systems

    Information systems that use common standards for hardware,software, applications and networks

    Internet networking technologies are a common standard foropen systems

    Connectivity:

    Ability of networked computers to easily access and communicate with eachother and share information

    Interoperability: The ability of an open system to enable end user applications to be

    accomplished using different varieties of computer systems, softwarepackages, and databases provided by a variety of interconnected networks

    Resumo

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    HardwareComputadoresRedes

    SoftwareSistemas operativos

    AplicaesDados e Bases de Dados

    Internet e aplicaes

    Redes e telecomunicaesLocais distncia

    SIGwww.fernando-gaspar.com 5

    1

    Resumo

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    SIGwww.fernando-gaspar.com 5

    2

    Cap. 2 - Tecnologias daInformao

    Leituras

    OBrien & Marakas, cap. 3, 4, 5e 6

    Dvidas:[email protected]