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© 2016 Rockwell Collins. All rights reserved.
AIRPORT INFRA EXPO
Augusto de Macedo SantosHead of Sales, Airports – Latin America Region
14 de Abril de 2016
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Melhorando a Eficiência do Aeroporto e a Experiência do Passageiro
• Sistemas compartilhados CUTE & CUPPS Kiosks CUSS Self bag drop (SBD) Kiosks e Gates de Imigração Check-in remoto
• Integração entre múltiplos sistems• Sistemas de validação de passageiros• Sistemas de segurança integrados• Conectividade com aerolinhas• Mais de 325 cias. Aéreas e 120 aeroportos• Mais de 380 milhões de passageiros/ano
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Algumas Referências de Aeroportos
Asia Check-in EMEA Check-in Americas Check-in
Tokyo NRT 1,500+ London LHR 1.100+ Toronto 1000+
Hong Kong 1,300+ Dubai 600+San Francisco 500+
Incheon 800+ Manchester 500+ Dallas 200+
Hanoi 200+ Doha 500+ Vancouver 500+
Saigon 200+ Cairo 200+ Montreal 400+
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Tema:
Como as operadoras internacionais contribuem para que os aeroportos concessionados atinjam o objetivo de ter ao menos um aeroporto brasileiro entre os melhores do mundo até 2021
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1. Melhores Aeroportos do Mundo
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Como se elege o melhor aeroporto do mundo?
Transporte e Acesso (3) Getting to and from the Airport, Ease of AccessPublic transport options, efficiency and pricesTaxi availability and prices
Instalações (15)
Availability of luggage trolleys (airside & landside)Terminal comfort, ambience and designTerminal cleanliness, floors, seating and public areasSeating facilities throughout terminalsEase of Transit through AirportLocation of Airline LoungesWashroom and Shower facilities in terminalCleanliness of Washroom facilitiesTV and Entertainment facilitiesQuiet areas, Day rooms, Hotel facility, rest areasChildren's play area and facilities providedChoice of bars, cafes and restaurantsPrices charged in bars, cafes and restaurantsSmoking policy / Smoking loungesStandards of disabled user access and facilities
Lojas (4)Choice of Shopping - tax free and other outletsPrices charged in retail outletsBureau de change facilitiesATM facilities
Processamento doPassageiro e Bagagem (10)
Check-In facilities, queuing systems and seatingImmigration - queuing times / systemImmigration - staff attitudeWaiting times at Security screeningBaggage Delivery timesPriority Baggage Delivery efficiencyWayfinding and Terminal signageClarity of Boarding Calls and Airport PA'sFlight Info Screens - clarity / quality of informationLost luggage services
Recursos Humanos (4)Courtesy and Attitude of Security staffFriendliness of Airport StaffLanguage skills for Airport StaffPerception of security and safety standards
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Quem são os melhores aeroportos do mundo?
1 Singapore Changi Other
2 Incheon Intl Airport ARINC
3 Munich Airport ARINC
4 Tokyo Intl Haneda ARINC
5 Hong Kong Intl Airport ARINC
6 Centrair Airport ARINC
7 Zurich Airport Other
8 London Heathrow ARINC
9 Kansai Intl Airport ARINC
10 Doha Hamad Airport ARINC
Fonte: http://www.worldairportawards.com/awards/world_airport_rating.html
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2. Aeroportos Concessionados
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Concessões Brasil
AtuaisFuturas
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3. Operadoras Internacionais
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Quem são as operadoras internacionais?
Fonte: http://oglobo.globo.com/economia/fila-para-leilao-mais-de-dez-grupos-querem-disputar-aeroportos-19063158
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4. Como a ARINC pode ajudar?
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Aumento na Eficiência OperacionalRedução de Custos
Melhoria da Experiência do Passageiro
AirportSolutions
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Obrigado!
Augusto Macedo SantosHead of Sales, Latin America
