BOLETIM INFORMATIVO SEGURANÇA DO PACIENTE E QUALIDADE EM SERVIÇOS DE SAÚDE - V1N1 (2011)

5/10/2018 BOLETIM INFORMATIVO SEGURAN A DO PACIENTE E QUALIDADE EM SERVI OS DE SA DE - V1N1 (201...

http://slidepdf.com/reader/full/boletim-informativo-seguranca-do-paciente-e-qualidade-em-servicos-d

Oaintje Jklarectj|aWnf~rckæc da Rcgjnktn n S~cijdcdn ne Wnr|jæaw dn

Wcðdn

Jktrad~æçaCt~cienktn) c eniharjc dc wnf~rckæc da cgjnktn n dc s~cijdcdn dccwwjwtàkgjc â wcðdn tne rngnojda ctnkæça nwngjci ne ïeojta fiaoci+

Ka gcea rnicgjakcda gae c cwwjwtàkgjc â wcðdn) Dakcondjck (Dakcondjck)

3:68* dnljkj~ s~cijdcdn gaea ’c aotnkæça daw ecjarnw onknlågjaw gae awenkarnw rjwgaw ca cgjnktn n ca enkar g~wta―) lagckda kc tråcdn dn fnwtçadn nwtr~t~rc) ragnwwa n rnw~itcda (Dakcondjck) 3:8<*+

Cnwcr dn Hj÷grctnw tnr cljrecda) hã ecjw dn dajw eji ckaw) ’rjenja) kçagc~wn dcka―) ctê rngnktnenktn aw n|nktaw cd|nrwaw) aw nrraw n aw jkgjdnktnwcwwagjcdaw â cwwjwtàkgjc â wcðdn nrce gakwjdnrcdaw jkn|jtã|njw a~rngakhngjdaw gaea ~e cta rncijpcda ar raljwwjakcjw eci trnjkcdaw+

C Arfckjpcæça E~kdjci dn Wcðdn (AEW* nwtjec s~n nwwnw dckaw agarrce nednpnkcw dn ejihcrnw dn nwwacw tadaw aw ckaw ne dj|nrwaw cåwnw+ Dcdaw daJkwtjt~ta dn Endjgjkc!N^C jkdjgce s~n nrraw cwwagjcdaw â cwwjwtàkgjc â wcðdngc~wce nktrn 44+222 n :8+222 djwl~kæþnw c gcdc cka kaw hawjtcjw daw Nwtcdaw

^kjdaw (Mahk nt ci+) ?222*+ Kc N~rac) aw nwt~daw rncijpcdaw waorn c S~cijdcdndc Ctnkæça Hawjtcicr eawtrcrce s~n ~e c gcdc dnp cgjnktnw kaw hawjtcjwn~ran~w walrne dckaw n|jtã|njw n n|nktaw cd|nrwaw agcwjakcdaw d~rcktn ccwwjwtàkgjc rngnojdc+ Wnf~kda Fciiattj) >2 c <2. daw n|nktaw wça n|jtã|njw(Fciiattj) ?224*+

Nwwnw dckaw adne wnr jkgccgjtcktnw) gae wns~nicw nrecknktnw) ciêe dnin|cr ca c~enkta da g~wta n dc nreckàkgjc hawjtcicr n) ctê enwea) rnw~itcr ne eartn rnect~rc gaea gakwns~àkgjc djrntc dcw rãtjgcw ne wcðdnjkwnf~rcw (VHA) ?228*+

Nktrn cw |ãrjcw jkjgjctj|cw rnicgjakcdcw â wnf~rckæc dacgjnktn) a ecrga dn gakli~àkgjc da ea|jenkta e~kdjci laj c

~oijgcæça da rnict÷rja waorn nrraw rnicgjakcdaw gae ccwwjwtàkgjc â wcðdn) Nrrcr ê h~ecka0 gakwtr~jkda ~e wjwtnec dnwcðdn ecjw wnf~ra) Ta n jw h~eck0 o~jidjkf c wcln hncih wzwtne) ne 3:::+

Ct~cienktn) a ea|jenkta crc c wnf~rckæc da cgjnktn w~owtjt~j ’c g~ic n c|nrfakhc― ar ~ec ka|c coardcfne) c dn ’rnnkwcr aw ragnwwawcwwjwtnkgjcjw―) gae a jkt~jta dn cktngjcr c agarràkgjc daw nrraw cktnw s~ngc~wne dckaw caw cgjnktnw ne wnr|jæaw dn wcðdn+ Cwwje) `ã s~n a nrra ê ~ecgakdjæça h~eckc) dn|n%wn tjrcr a ecjar ra|njta dnwtc gakdjæça) wnerngakhngnkda) crnkdnkda n rn|nkjkda nrraw kaw wnr|jæaw dn wcðdn+Nktrntckta) aw raljwwjakcjw dn wcðdn rnwakdne caw Gakwnihaw niaw ctaw dn

knfijfàkgjc) jenrågjc n jer~dàkgjc) a s~n tceoêe tne ~e cnijeartcktn kc grjcæça dn ~ec g~it~rc dn rnwakwcojijdcdn+

Knwtn gaktnxta) c Cfàkgjc Kcgjakci dn \jfjiïkgjc Wckjtãrjc (Ck|jwc!EW*) ar enja dc Fnràkgjc%Fnrci dn Tngkaiafjc ne Wnr|jæaw dn Wcðdn (FFTNW* |nejkwtjt~jkda ~ec wns~nkgjc ardnkcdc dn ctj|jdcdnw |aitcdcw crc c wnf~rckæcda cgjnktn n dc s~cijdcdn ne wnr|jæaw dn wcðdn+

Wnf~rckæc da cgjnktn n s~cijdcdn ne wnr|jæaw dn wcðdn

Knwtc ndjæça

3 Jktrad~æça

? Entcw n dnwcljaw fiaocjw7 C Wnf~rckæc da Rcgjnktn

ka Enrgaw~i

4 Cif~ecw cæþnw dc Ck|jwc

crc c Wnf~rckæc da Rcgjnktn

> Ricka Kcgjakci crc

Wnf~rckæc da Rcgjnktn n

S~cijdcdn ne Wnr|jæaw dn

Wcðdn

’Nktnkdn%wn gaean|nktaw cd|nrwaw)nrraw n jkgjdnktnw)

cs~ninw dckaw

rnw~itcktnw dag~jdcda â wcðdn ]+++U―

Nrrcr ê h~ecka) ecw êawwå|ni gakwtr~jr ~ewjwtnec ecjw wnf~ra+

’]+++U C ecjarjc dnwwnwdckaw ê n|jtã|ni n c

rn|nkæça nk|ai|n c

cdaæça dn e~dckæcws~n rnd~pce craocojijdcdn dcagarràkgjc dnwwnw

n|nktaw+―

\AIÊN 3 KÐEN_A 3

Cfàkgjc Kcgjakci dn \jfjiïkgjc Wckjtãrjc % Orcwåijc) @ck%@~i dn ?233



RÃFJKC ? WNF^_CKÆC DA RCGJNKTN N S^CIJDCDN NE WN_\JÆAW DN WCÐDN

Entcw n Dnwcljaw Fiaocjw crc c S~cijdcdn n Wnf~rckæc da RcgjnktnC rnag~cæça gae c s~cijdcdn da g~jdcda n gae c wnf~rckæc da cgjnktn ne wnr|jæaw dnwcðdn tne wjda ~ec s~nwtça dn citc rjarjdcdn kc cfnkdc dc AEW) rnlintjkda kc cfnkdcaiåtjgc daw Nwtcdaw%Eneoraw) dnwdn ?222+

ê ecrga jeartcktn knwwn wnktjda wn dn~ ne a~t~ora dn ?224) s~ckda c AEW ickæa~

larecienktn c Cijckæc E~kdjci crc c Wnf~rckæc da Rcgjnktn ar enja dn _nwai~æça kc >6c Cwwneoiêjc E~kdjci dc Wcðdn) rngaenkdckda caw cåwnw ecjar ctnkæça ca tnec Wnf~rckæcda Rcgjnktn+

Nwtc Cijckæc tne gaea ao`ntj|a dnwnrtcr c gakwgjàkgjc n a gaeraentjenkta aiåtjga crceniharcr c wnf~rckæc kc cwwjwtàkgjc) ciêe dn cajcr aw cåwnw ka dnwnk|ai|jenkta dn aiåtjgcwðoijgcw n rãtjgcw crc wnf~rckæc da cgjnktn ne tada a e~kda+

Dnwdn nktça) kc Ceêrjgc Ictjkc) aw cåwnw |àe wn crtjg~ickda crc g~erjr cw cæþnw rn|jwtcwkc Cijckæc E~kdjci crc c Wnf~rckæc da Rcgjnktn+

Djcktn djwwa) aw cåwnw dn|ne nlntj|cr a gaeraejwwa aiåtjga) ickæckda ickaw) fnrckda cinrtcwwaorn cwngtaw wjwtàejgaw n têgkjgaw n rncijpcr jkjgjctj|cw s~n gakgarrce crc c fcrcktjc dcwnf~rckæc daw cgjnktnw gae ocwn kcw entcw jktnrkcgjakcjw crc c wnf~rckæc da cgjnktn)rnw~ejdcw kc Ljf~rc 3+

Ljf~c 3+ Ãrncw dn cæça da Rrafrcec Wnf~rckæc da Rcgjnktn dc AEW+

Ãrnc dn cæça 3 A Dnwclja Fiaoci crc c Wnf~rckæc da Rcgjnktn rnww~þn gaeraentjenkta n cæþnw ne wnf~rckæc dacgjnktn crc ejkjejpcæça dn rjwga ne tadaw aw cåwnw+ Ne ?22>) laj ickæcda a rjenjra Dnwclja Fiaocicrc c Wnf~rckæc da Rcgjnktn) lagcda kc rn|nkæça n rnd~æça dn J_CW) gae a tnec êc CwwjwtàkgjcIjerc ê ~ec Cwwjwtàkgjc ecjw Wnf~c+ Ne ?226) a wnf~kda Dnwclja Fiaoci dn Wcðdn da Rcgjnktn tn|nlaga kc wnf~rckæc gjrðrfjgc) gae a tnec Gj~fjc Wnf~cw wci|ce \jdcw+

Ãrnc dn cæça ? Rcgjnktnw nic Wnf~rckæc da Rcgjnktn cwwnf~rce s~n c |ap da cgjnktn nwtn`c ka gnktra daea|jenkta nic wcðdn da cgjnktn ne tada a e~kda+

Ãrnc dn cæça 7 Rnws~jwc ne Wnf~rckæc da Rcgjnktn nk|ai|n nws~jwcw jktnrkcgjakcjw crc a gakhngjenkta dc kct~rnpc

da dcka ca cgjnktn n dnwnk|ai|jenkta dn lnrrcenktcw dn rn|nkæça+Ãrnc dn cæça 4 Tcxakaejc!Gicwwjljgcæça Jktnrkcgjakci crc Wnf~rckæc da Rcgjnktn dnwnk|ai|n ~e wjwtnec

jktnrkcgjakcienktn cgnjta dn gicwwjljgcæça dc jklarecæça ne wnf~rckæc da cgjnktn) raea|nkdanlntj|a crnkdjpcda fiaoci+

Ãrnc dn cæça > _nicta n Crnkdjpcfne raea|ne lnrrcenktcw |cijawcw dn katjljgcæça) ckãijwn) jk|nwtjfcæça ncoardcfnkw s~n jdnktjljgce laktnw n gc~wcw dn rjwgaw) rajgjckda c rncijpcæça dn cæþnw dncrnkdjpcda n rn|nkæça dn n|nktaw cd|nrwaw+

Ãrnc dn cæça < Wai~æþnw crc Wnf~rckæc da Rcgjnktn trctce dn jktnr|nkæþnw n cæþnw rãtjgcw crc rn|nkæça dndcka ca cgjnktn+

Ãrnc dn cæça 6 Cita >W djl~kdn oacw rãtjgcw crc c e~dckæc arfckjpcgjakci) giåkjgc n dn ns~jn) gaea0 g~jdcdaw karncra dn wai~æþnw gakgnktrcdcw dn nintr÷ijtaw= gaktrain dc endjgcæça kcw trckwjæþnw dn g~jdcda=

rncijpcæça dn ragndjenktaw garrntaw kaw wåtjaw garrntaw= rn|nkæça dn lcihcw dn gae~kjgcæça d~rcktnc cwwcfne dn icktça= rn|nkæça n rnd~æça dn J_CW+

Ãrnc dn cæça 8 Tngkaiafjc crc wnf~rckæc da cgjnktn lagc kc ~tjijpcæça dn ka|cw tngkaiafjcw crc raeaæça dcwnf~rckæc da cgjnktn+

Ãrnc dn cæça : Fnrnkgjckda gakhngjenkta jrã rn~kjr n gaecrtjihcr gakhngjenktaw waorn c n|ai~æça e~kdjci dcwnf~rckæc da cgjnktn+

Ãrnc dn cæça 32 Nijejkckda jklngæça dc garrnktn wckf~åknc cwwagjcdc c gctntnr gnktrci gakgnktrcrã nwlaræaw e~kdjcjwcrc cæþnw dn rn|nkæça) gaktrain n nijejkcæça dnwtn tja dn jklngæça ne wnr|jæaw dn wcðdn+

Ãrnc dn cæça 33 Nd~gcæça crc g~jdcda wnf~ra dnwnk|ai|n f~jcw g~rrjg~icrnw crc nwt~dcktnw dc ãrnc dc wcðdn)|aitcdaw crc c wnf~rckæc da cgjnktn+

Ãrnc dn cæça 3? Rràeja dn wnf~rckæc nk|ai|nrã ràejaw jktnrkcgjakcjw dn nxgniàkgjc ka gcea dc wnf~rckæc dacgjnktn) je~iwjakckda e~dckæc n eniharjc knwtc ãrnc+

Ãrnc dn cæça 37 Ghngmijwtw crc c ãrnc dc wcðdn |ne dnwnk|ai|nkda a~trcw ijwtcw dn |nrjljgcæça dn wnf~rckæc newnr|jæaw dn wcðdn (c÷w c|nrjf~cæça da w~gnwwa dc Ijwtc dn \njljgcæça dn Wnf~ckæc Gjðfjgc kcdjejk~jæça dc earojdcdn n eartcijdcdn dn cgjnktnw) tcjw gaea0 ghngm%ijwtw crc Jkli~nkpc C (H3K3*)crta wnf~ra n wnf~rckæc da rngêe%kcwgjda+

(htt0!!vvv+vha+jkt!ctjnktwclntz!coa~t!rafrceenw!nk!jkdnx+htei*

Cijckæc

E~kdjci

rcc c

Wnf~ckæc

da

Rcgjnktn0

Entcw n

dnwcljaw

fiaocjw



RÃFJKC 7WNF^_CKÆC DA RCGJNKTN N S^CIJDCDN CWWJWTNKGJCI

C Wnf~rckæc da Rcgjnktn ka Enrgaw~iLjf~rc ?+ Cwwjkct~rc dc Dngicrcæça dnGaeraejwwa kc I~tc Gaktrcw cw J_CW

Ne ?226) kc XXJJ _n~kjça dn Ejkjwtraw dc Wcðdn da Enrgcda Gae~eda Gakn W~i (EN_GAWÎ* ha~|n a rjenjra ea|jenkta aljgjci da oiaga

dn caja â rjenjrc entc dc Cijckæc E~kdjci crc c Wnf~rckæc daRcgjnktn ’~kc ctnkgj÷k ijerjc) nw ~ec ctnkgj÷k ecw wnf~c―(EN_GAW^_) ?226*+

Aw cåwnw cww~ejrce a gaeraejwwa jktnrkcgjakci dn dnwnk|ai|nr ncijgcr aw rnwngtj|aw Rickaw Kcgjakcjw dn Wnf~rckæc da Rcgjnktncrc ctnkdnr) kça waenktn c rnd~æça da rjwga c s~n a cgjnktn nwtãnxawta) ecw tceoêe c s~nwtþnw ceicw da djrnjta â wcðdn+

Knwwc rn~kjça) agarrjdc ne Eaktn|jdna) ka ^r~f~cj) aw ejkjwtraw dawNwtcdaw%Eneoraw cwwjkcrce c Dngicrcæça dn Gaeraejwwa kc I~tcGaktrc cw Jklngæþnw _nicgjakcdcw â Cwwjwtàkgjc â Wcðdn (J_CW*) gae crnwnkæc dcw dninfcæþnw dc Crfnktjkc) Orcwji) Rcrcf~cj) ^r~f~cj)

Oaiå|jc) Ghjin n Ns~cdar (Ljf~rc ?*+Ne ?22:) a W~ofr~a dn Trcociha crc cw s~nwtþnw dc wcðdn)dnkaejkcda WFT%33) nic Gaejwwça dn Rrad~taw crc c Wcðdn)ra|nkjnktn dc W~ogaejwwça dn C|cijcæça n ~wa dcw tngkaiafjcw newnr|jæaw dn wcðdn) jkgi~j~ kc cfnkdc a ra`nta dn _nwai~æça k+ 3? dn?223) s~n trctc daw engckjweaw dn tragc dn cinrtcw waorn aw n|nktawcd|nrwaw gc~wcdaw ar djwawjtj|aw eêdjgaw (EN_GAW^_) ?22:*+

Ecjw rngnktnenktn) laj gaiagcda ne gakw~itc ðoijgc a Rra`nta dn _nwai~æça k+ 24 dn ?233) gae c åktnfrc dn~e rnf~icenkta ne |jfar ka Orcwji dnwdn ?232) c _DG ka 4?!?232 (O_CWJI) ?232c*) s~n trctc dcdjwakjojijpcæça dn rncrcæça ciga÷ijgc crc c lrjgæça cktjwwêtjgc dcw eçaw niaw wnr|jæaw dn wcðdn)cra|cda kc XXX\J _n~kjça Ardjkãrjc da WFT%33) rncijpcdc ne corji dn ?233) ne Cww~kæça) ka Rcrcf~cj+

Cif~ecw cæþnw dc Ck|jwc!EW crc c Wnf~rckæc da Rcgjnktn ka Orcwji

c+ A Dnwclja Fiaoci crc c Wnf~rckæc da Rcgjnktn

ê ninenkta gnktrci da trcociha dc Cijckæc ê c lare~icæça daw Dnwcljaw Fiaocjw crc c Wnf~rckæc daRcgjnktn (Ljf~rc 7*+ A Rrjenjra Dnwclja Fiaoci laga~ kc rn|nkæça n rnd~æça dcw J_CW) nk|ai|nkda(VHA)?22>*0

3* hjfjnkjpcæça dcw eçaw (HE*=

?* ragndjenktaw giåkjgaw wnf~raw=

7* wnf~rckæc da wckf~n n dn hneadnrj|cdaw=

4* cdejkjwtrcæça wnf~rc dn jk`ntã|njw n dnje~kaojai÷fjgaw= n

>* wnf~rckæc dc ãf~c n ecknà dn rnwåd~aw+

C Ck|jwc trcd~pj~ n djwakjojijpa~ ectnrjcijklarectj|a) gaea eck~cjw) laidnrnw) gcrtcpnw)ciêe dc nicoarcæça da F~jc Hjfjnkjpcæça dcw Eçaw ne wn|jæaw dn wcðdn) |aitcdaw crcraljwwjakcjw n fnwtarnw dn wcðdn) ne ~ecijkf~cfne wjeinw n dn lãgji gaernnkwça+

A Wnf~kda Dnwclja Fiaoci) Gj~fjcw Wnf~cwWci|ce \jdcw) nwtã djrngjakcda crc c wnf~rckæcgjrðrfjgc ne wnr|jæaw dn wcðdn+

Ljf~rc 7+ Dnwcljaw Fiaocjw crc c Wnf~rckæc da Rcgjnktn+



RÃFJKC 4 WNF^_CKÆC DA RCGJNKTN N S^CIJDCDN NE WN_\JÆAW DN WCÐDN

C gcdc dajw ckaw ~e ka|a dnwclja wn`c lare~icda crc nwtje~icr n rnjtnrcr a gaeraentjenkta fiaocirnictj|aw â wnf~rckæc da cgjnktn ne ãrncw n ragndjenktaw dn rjwgaw wjfkjljgctj|aw dnktra daw wnr|jæaw dnwcðdn (VHA) ?22<*+

o+ Rcgjnktnw nic Wnf~rckæc da Rcgjnktn

A nk|ai|jenkta da r÷rja cgjnktn kc wnf~rckæc ne wnr|jæaw dn wcðdn ê ~e ninenkta l~kdcenktci crc cs~cijdcdn cwwjwtnkgjci+ Knwwn wnktjda) a Wjwtnec Kcgjakci dn \jfjiïkgjc Wckjtãrjc (WK\W* corj~ lrnktnw dngae~kjgcæça gae c wagjndcdn s~n |ça dnwdn c crnwnktcæça dn w~wnjtcw dn jrrnf~icrjdcdnw niaCk|jwctnkdn) cwwckda nic katjljgcæça dn s~njxcw têgkjgcw nk|ai|nkda c ÷w%gaenrgjcijpcæça dnendjgcenktaw) rad~taw crc c wcðdn) wckncktnw n a~traw) nia Katj|jwc) ctê ~e jklaren) c wnr dnwnk|ai|jda)djrngjakcda nwngjljgcenktn ca cgjnktn) ca cgaeckhcktn n â wagjndcdn ne fnrci+

Rcrc cigckæcr aw ecjw |crjcdaw nrljw wagjcjw) c Cfàkgjc ~oijgc jklarenw) cinrtcw n arjnktcæþnw fnrcjw kaTvjttnr) gae ejihcrnw dn wnf~jdarnw ka Orcwji n larc dnin+

g+ Rnws~jwc ne Wnf~rckæc da Rcgjnktn

Cw rjenjrcw jkjgjctj|cw kcgjakcjw dn crtjgjcæça ne nws~jwcw rnicgjakcdcw caw dnwcljaw fiaocjw crc cwnf~rckæc da cgjnktn larce jeinenktcdcw ne ?226) c crtjr dc trcd~æça dcw lnrrcenktcw crc ccijgcæça dc Nwtrctêfjc E~itjeadci crc c Eniharjc dc Hjfjnkjpcæça dcw Eçaw (LJF^_C 4*+

Ljf~rc 4+ Lnrrcenktcw crc c jeicktcæça dc Nwtrctêfjc E~itjeadci crc c Eniharjc dc Hjfjnkjpcæça dcwEçaw+

Ka nwt~da) gaardnkcda nic Ck|jwc n ARCW) cdnrjrce hawjtcjw rnrnwnktcktnw dn gcdc ~ec dcw gjkgarnfjþnw fnafrãljgcw da cåw+ Cif~kw daw rnw~itcdaw nkgaktrcdaw kc nws~jwc larce crnwnktcdaw ne n|nktawkcgjakcjw n jktnrkcgjakcjw) ra`ntckda cw ctj|jdcdnw dnwnk|ai|jdcw niaw raljwwjakcjw orcwjinjrawe~kdjcienktn+

A~tra nwt~da dn corckfàkgjc jktnrkcgjakci ê c C~tac|cijcæça crc c Hjfjnkjpcæça dcw Eçaw) cjkdc neckdcenkta `~kta â Arfckjpcæça E~kdjci dn Wcðdn+

C Ck|jwc!EW djwakjojijpa~) ka djc 2> dn ecja dn ?233) c lnrrcenktc nintrôkjgc dn c~tac|cijcæça crc aw

hawjtcjw gcdcwtrcdaw ka ockga dn dcdaw dc Cfàkgjc n |ne dj|~ifckda aw rnw~itcdaw crgjcjw ka OaintjeJktnrka dn Tngkaiafjcw ne Wnr|jæaw dn Wcðdn (OJTWW*) s~n katjljga~ c cdnwça dn ecjw dn 822 hawjtcjworcwjinjraw+



RÃFJKC >WNF^_CKÆC DA RCGJNKTN N S^CIJDCDN CWWJWTNKGJCI

d+ Tcxakaejc n Gicwwjljgcæça Jktnrkcgjakci

A dag~enkta ~oijgcda nic AEW wnr|jrã dn w~owådjaw crcc hcreakjpcæça gakgnjt~ci (Ljf~rc >* ka tnrrjt÷rja kcgjakciorcwjinjra) s~n wnrã nwtconingjda nia Fr~a dn Trcocihas~n nwtã wnkda jkwtjt~åda+

Ljf~rc >+ Nwtr~t~rc gakgnjt~ci dc gicwwjljgcæça jktnrkcgjakci crc c Wnf~rckæc da cgjnktn

Laktn0 Gakgnt~ci Lrcenvarm % AEW

n+ Nd~gcæça crc a g~jdcda wnf~ra n raeaæça da rnicta n crnkdjpcfneRcrc a nklrnktcenkta daw n|nktaw cd|nrwaw) nrraw n jkgjdnktnw ne wnr|jæaw dn wcðdn) s~n gaiagce ne rjwgac wnf~rckæc da cgjnktn) ê kngnwwãrja gakhngnr c corckfàkgjc n c ecfkjt~dn dc w~c agarràkgjc) s~n |cje~jta ciêe da dnwnk|ai|jenkta dn ~e wjwtnec jklarectjpcda+

Ê kngnwwãrjc c arfckjpcæça dn ~e wjwtnec dn jklarecæça s~n awwjojijtn c katjljgcæça dn dcdaw s~cijljgcdawn) waornt~da) s~n gaktrjo~c crc arjnktcr cw endjdcw c wnrne jkwtjt~ådcw niaw fnwtarnw ne wcðdn) niawraljwwjakcjw n niaw cgjnktnw+

Cwwje) a Orcwji |ne arfckjpckda ctj|jdcdnw ne dj|nrwcw lrnktnw) ka wnktjda dn rncrcr aw wnr|jæaw n awraljwwjakcjw dn wcðdn crc c jdnktjljgcæça) katjljgcæça n fnrnkgjcenkta da rjwga rnicgjakcda â cwwjwtàkgjc âwcðdn) s~n wnrça w~nrljgjcienktn caktcdaw) knwwn Oaintje+ \n`c a orn|n hjwt÷rjga dcw cæþnw rncrct÷rjcwcrc a nklrnktcenkta da raoinec dcw rãtjgcw jkwnf~rcw rnicgjakcdcw â cwwjwtàkgjc â wcðdn+

Ca ljkci dn ?223) c Ck|jwc!EW trcociha~ ka wnktjda dn dnljkjr endjdcw crc a ~wa rcgjakci dn endjgcenktawn kc rn|nkæça n gaktrain dc rnwjwtnkgjc daw ejgrafckjweaw) s~ckda grja~ ~e Fr~a Têgkjga crc djwg~tjr acww~kta+

Ne ?224) laj grjcdc c _ndn Kcgjakci dn Jk|nwtjfcæça dn W~rtaw n N|nktaw Cd|nrwaw ne Wnr|jæaw dn Wcðdn(_nkjww*) g~à ao`ntj|a nrc larecr ~e fr~a dn raljwwjakcjw trnjkcdaw jk|nwtjfcr aw w~rtaw n n|nktaw cd|nrwawhawjtcicrnw n jktnr|jr gae cæþnw rãjdcw ne wjt~cæþnw dn rjwga wckjtãrja) crc rnd~pjr c frc|jdcdn daw gcwaw na kðenra dn nwwacw clntcdcw nicw jklngæþnw hawjtcicrnw (CK\JWC) ?224c*+

Ct~cienktn) c rndn ê gaeawtc ar gnrgc dn 322raljwwjakcjw (Ljf~rc <*) nktrn eêdjgaw) lcrecgà~tjgaw)nklnrenjraw) ojaeêdjgaw) adaktaiafjwtcw) k~trjgjakjwtcw)

cdejkjwtrcdarnw) nwtctåwtjgaw) nkfnkhnjraw n crs~jtntaw) gaegakhngjenkta ne |jfjiïkgjc wckjtãrjc) njdnejai÷fjgc)ceojnktci n wcðdn da trcocihcdar) ciêe dcs~ninw s~nct~ce ne icoarct÷rjaw dn ejgraojaiafjc) jkwtjt~jæþnw dnnkwjka n nws~jwc) djwtrjo~ådaw ar tadaw aw nwtcdaw orcwjinjraw+

Aw raljwwjakcjw crtjgjcrce) ca iakfa daw ðitjeaw ckaw dnjk|nwtjfcæþnw) g~àw rnw~itcdaw in|crce â cdaæça dnendjdcw nwngåljgcw crc eniharcr c s~cijdcdn ne wnr|jæawdn wcðdn n) gaea gakwns~àkgjc) â wnf~rckæc da cgjnktn+

Nktrn cw cæþnw dngarrnktnw daw ragnwwaw jk|nwtjfctj|awadne wnr enkgjakcdcw c ~oijgcæça dn rnf~icenkta

waorn a fnrnkgjcenkta dn tngkaiafjcw ne wnr|jæaw dnwcðdn) _DG k° 2?!?232 (O_CWJI) ?232o*) cw arjnktcæþnw crc aragnwwcenkta dn jkwtr~enktcjw n crtjfaw hawjtcicrnw)jdnktjljgcæça) rn|nkæça n gaktrain dcw jklngæþnw) ar nxneia) gc~wcdcw ar ejgrarfckjweaw e~itjrrnwjwtnktnw)nicoarcæça dn eck~cjw n a~traw+

Ljf~rc <+ Djwtrjo~jæça daw jk|nwtjfcdarnw dc _nkjwwkcw ~kjdcdnw lndnrcdcw) ne ?228



RÃFJKC < WNF^_CKÆC DA RCGJNKTN N S^CIJDCDN NE WN_\JÆAW DN WCÐDN

Ka cka wnf~jktn) a Ejkjwtra dc Wcðdn gakwtjt~j~ a Gaejtà Têgkjga Cwwnwwar crc ^wa _cgjakci dnCktjejgraojckaw n _nwjwtàkgjc Ejgraojckc % G~rcrne (O_CWJI) ?22>*) gaeawta ar dj|nrwaw rnrnwnktcktnw daEjkjwtêrja dc Wcðdn) dc Ck|jwc n dn dj|nrwcw nktjdcdnw dn gicwwn) gaea jklngtaiafjc) ctaiafjc giåkjgc)lcreãgjc hawjtcicr) adaktaiafjc) endjgjkc |ntnrjkãrjc+ A G~rcrne dnljkj~ cw Djrntrjpnw crc c Rrn|nkæça nGaktrain dc _nwjwtàkgjc Ejgraojckc crc a cåw) g~`cw raawtcw nwtça wnkda dnwnk|ai|jdcw niaw djlnrnktnw÷rfçaw nxng~tj|aw lndnrcjw) ne wn~w rnwngtj|aw ïeojtaw dn ct~cæça+

Ne ?22<) c Ck|jwc!EW ljrea~ crgnrjc gae c ArfckjpcæçaRck%cenrjgckc dn Wcðdn (Acw!AEW* n gae cGaardnkcæça%Fnrci dn Icoarct÷rjaw ne Wcðdn Rðoijgc(GFICO!W\W%EW* crc grjcr c _ndn Kcgjakci dnEakjtarcenkta dc _nwjwtàkgjc Ejgraojckc) gakhngjdc ar ’_ndn _E― (LJF^_C 6*+

C _ndn ê gakwtjt~ådc ar Hawjtcjw Wnktjknic (Icoarct÷rjaw dnEjgraojaiafjc n Gaejwwþnw dn Gaktrain dn JklngæçaHawjtcicr*) Icoarct÷rjaw dn Wcðdn Rðoijgc (ICGNK*)\jfjiïkgjcw Wckjtãrjcw n Gaardnkcæþnw dn Gaktrain dn

Jklngæça hawjtcicr kaw Nwtcdaw n E~kjgåjaw) ciêe dcwgaejwwþnw ct~cktnw kaw hawjtcjw n dj|nrwaw gaicoarcdarnw(CK\JWC) ?22<*+

Nktrn cw ctj|jdcdnw dn larecæça) adne wnr gjtcdcw crncijpcæça) ne ?226) da g~rwa c Djwtïkgjc ’Endjdcw dnRrn|nkæça n Gaktrain dc _nwjwtàkgjc Ejgraojckc nRrafrcec dn ^wa _cgjakci dn Cktjejgraojckaw) rncijpcda ne?226) gae <+?<7 raljwwjakcjw dn kå|ni w~nrjar n Oacw Rrãtjgcwne Ejgraojaiafjc Eêdjgc+

Ljf~rc 6+ _ndn Kcgjakci dn Eakjtarcenkta dc_nwjwtàkgjc Ejgraojckc

Kaw ckaw wnf~jktnw) larce rncijpcdaw |ãrjaw g~rwaw c djwtïkgjc crc lartcingnr c gccgjdcdn anrcgjakci nlaenktcr cw djlnrnktnw rndnw+ A G~rwa c djwtïkgjc % ^wa _cgjakci dn Cktjejgraojckaw crc Nwngjcijwtcw) kas~ci wn jkwgrn|nrce ?+8>< raljwwjakcjw dn wcðdn n larce wningjakcdaw 82: eêdjgaw n 328 dnktjwtcw (Ljf~rc 8*+A ao`ntj|a da g~rwa nrc raea|nr c gccgjtcæça daw eêdjgaw n gjr~rfjþnw%dnktjwtcw kc rnwgrjæça rcgjakci+

Kcs~nic êagc tceoêe laj jkwtjt~åda a Rra`nta Hawjtcjw Wnktjknicw (HW*) s~n grja~ ~ec rndngae ecjw dn ?22 dn Fnrnktnw dn _jwga) gccgjtcdaw kc jdnktjljgcæça n katjljgcæça dnn|nktaw rnicgjakcdaw â lcecga|jfjiïkgjc) hnea|jfjiïkgjc n tngka|jfjiïkgjc dnktra dawhawjtcjw n kc jeinenktcæça da Wjwtnec dn Katjljgcæça ne \jfjiïkgjc Wckjtãrjc (Katj|jwc*)gae a ra÷wjta dn eakjtarcr endjgcenktaw) wckf~n n hneadnrj|cdaw) crtjfaw) djwawjtj|awn ns~jcenktaw eêdjga%hawjtcicrnw) |cgjkcw n je~kafiao~ijkcw) mjt rncfnktn crcdjcfk÷wtjga jk |jta) gaweêtjgaw) rad~taw dn hjfjnkn nwwaci n nrl~en) wckncktnw ncfrat÷xjgaw ne gaenrgjcijpcæça n ~wa ka cåw (CK\JWC) ?224o*+

A s~n nrc ~e ra`nta wn gakwaijda~ ne ~ec jeartcktn nwtrctêfjc crc c |jfjiïkgjc ÷w%

gaenrgjcijpcæça) rnw~itckda ne cæþnw gakgrntcw larecæça dn rng~rwaw h~eckaw)e~dckæc ka cdrça dn neocicfnkw) nktrn a~traw+




Ljf~rc 8+ Ectnrjci djdãtjga daw g~rwaw dn Jklngæça_nicgjakcdc â Cwwjwtàkgjc) gaktnkda a eck~ci dnjk|nwtjfcæça dn w~rta ne wnr|jæaw dn wcðdn) Endjdcwdn Rrn|nkæça n Gaktrain dc _nwjwtàkgjc Ejgraojckc)Rrafrcec dn ~wa rcgjakci dn cktjejgraojckaw n Oacw

Rrãtjgcw ne Ejgraojaiafjc Giåkjgc+

Ne ?22:) a g~rwa dn ejgraojaiafjc giåkjgc n dcendjgjkc ocwncdc ne n|jdàkgjc eawtra~cwngtaw dc n|ai~æça dc ejgraojaiafjc gaearnwawtc âw kngnwwjdcdnw giåkjgcw daw cgjnktnworcwjinjraw+ Tada a ectnrjci nwtã djwakå|ni kaartci dc Ck|jwc) dnwdn nktça(VVV+ck|jwc+fa|+or*

Nktrn cw entcw raawtcw nic AEW) a cåwc|ckæa~ kaw tnreaw dc Cijckæc E~kdjci crc cWnf~rckæc da Rcgjnktn) ka s~n wn rnlnrn caeakjtarcenkta dcw jklngæþnw hawjtcicrnw)jkgrnenkta~ c _ndn _E n c _nkjww) ne endjdcwrn|nktj|cw) gaea c jeicktcæça dc nwtrctêfjce~itjeadci crc c hjfjnkjpcæça dcw eçaw newnr|jæaw hawjtcicrnw n jkjgja~ c jeicktcæça dadnwclja dc gjr~rfjc wnf~rc) dnwnk|ai|n~) cjkdc) awjwtnec jklarectjpcda Katj|jwc |aitcda crc c|jfjiïkgjc ÷w%gaenrgjcijpcæça (\JFJR×W*3 ns~njxcw têgkjgcw+

Ct~cienktn) a Orcwji aww~j ecjw dn ?22 ejinwtconingjenktaw cwwjwtnkgjcjw dn wcðdn?) kaws~cjw aw danktnw wça nxawtaw ratjknjrcenktn âwtngkaiafjcw ne wcðdn n âw jktnr|nkæþnw dnraljwwjakcjw dn wcðdn) nwtckda w~`njtaw cawn|nktaw cd|nrwaw) nrraw n caw jkgjdnktnw+ Cnwcr daw c|ckæaw cigckæcdaw) hã e~jta c wnr lnjtacrc c djl~wça dc g~it~rc dc wnf~rckæc dacgjnktn n c trckwawjæça dcw ocrrnjrcw nxjwtnktnwnktrn aw raljwwjakcjw dn wcðdn lrnktn â

gae~kjgcæça daw dnecjw n|nktaw+

C jeicktcæça dc g~it~rc dc wnf~rckæc) cijcdc ânwtrctêfjc kcgjakci crc c gaintc hcreakjpcdcdn jkdjgcdarnw ne wnr|jæaw dn wcðdn lc|arngn afnrnkgjcenkta da rjwga n eniharc c s~cijdcdndc cwwjwtàkgjc) rnd~pjkda c nxawjæça ca dcka+

3 Wao Gaardnkcæça da Kðgina dn Fnwtça da wjwtnec Kcgjakci dn Katjljgcæça ne |jfjiïkgjc Wckjtãrjc ? (GKNW* Gcdcwtra Kcgjakci dn Nwtconingjenktaw dn Wcðdn+ Dctcw~w!Ejkjwtêrja dc Wcðdn da Orcwji) ?22:+




Wai~æþnw crc c Wnf~rckæc da Rcgjnktn n Fnrnkgjckda a gakhngjenkta

Nktrn cw |ãrjcw ctj|jdcdnw dnwnk|ai|jdcw ka ïeojta lndnrci crc eniharcr c wnf~rckæc da cgjnktn n rnd~pjr a

dcka ca cgjnktn) c ecjar crtn laj dnwnkgcdncdc c crtjr dn gae~kjgcæþnw dn raljwwjakcjw dn wcðdn cawjktnfrcktnw da Wjwtnec Kcgjakci dn \jfjiïkgjc Wckjtãrjc+

ê daw nxneiaw giãwwjgaw dnwwn trcociha gak`~kta laj c katjljgcæça) niaw fnrnktnw dn rjwga dc rndn dnhawjtcjw wnktjknic) dc wnenihckæc nktrn cw ceaicw dn endjgcenktaw jk`ntã|njw ~tjijpcdaw ne nenrfàkgjcw)a s~n c~enktc|c c awwjojijdcdn dn tragc dnwwnw endjgcenktaw ka eaenkta dc cdejkjwtrcæça+

A~trc gaktrjo~jæça jeartcktn laj lnjtc niaw jk|nwtjfcdarnw dc _nkjww!Ck|jwc cif~kw ckaw ctrãw) s~ckdactrjo~årce c agarràkgjc dn rncæþnw cd|nrwcw frc|nw n) ctê ÷ojtaw) c÷w cdejkjwtrcæça dn ijdagcåkc kc lareciås~jdc) nic |jc arci+ ê daw rnw~itcdaw dc jk|nwtjfcæça laj c rajojæça da ~wa) ne tada a cåw) dcw larecwiås~jdcw (wai~æça arci* crc ~wa jktnrka n wrcz da endjgcenkta ijdagcåkc s~n kça djw~wnwwne dncijgcdar) crc fcrcktjr c nxctjdça dc dawn cijgcdc n) ar gakwnf~jktn) c wnf~rckæc daw cgjnktnw+

Laj) tceoêe) c crtjr daw cghcdaw daw jktnfrcktnw dc rndn _E n dcw ns~jnw dn jk|nwtjfcæça dc _nkjww) s~n

laj rajojda a ragnwwcenkta dn jkwtr~enktcjw gråtjgaw ar jenrwça iås~jdc) ca wn jdnktjljgcr cw lcihcwjeartcktnw dcw têgkjgcw dn nwtnrjijpcæça s~n g~iejka~ kc jklngæça dn cgjnktnw ar ejgaocgtêrjcw+

Ka ïeojta kcgjakci) c Cfàkgjc |ne c~xjijckda kc djwwnejkcæça da gakhngjenkta) ~tjijpckdal~kdcenktcienktn a artci crc c dj|~ifcæça dn cinrtcw) jklarenw) rnict÷rjaw) katcw têgkjgcw) oaintjkw) ciêedc gae~kjgcæça djrntc gae cw |jfjiïkgjcw wckjtãrjcw n gaardnkcæþnw dn gaktrain dn jklngæça+

Ecjw rngnktnenktn) a cåw cwwa~ jktnfrcr c _ndn Gakw~ea Wnf~ra n Wcðdn dcw Ceêrjgcw (_GWW*+ C _GWW)rndn gaardnkcdc nic Arfckjpcæça daw Nwtcdaw Cenrjgckaw (ANC* ne gak`~kta gae c Arfckjpcæça Rck%Cenrjgckc dc Wcðdn (ARCW*) s~n laj jdncijpcdc crc gaktrjo~jr gae c larecæça n c gakwaijdcæça dawwjwtnecw kcgjakcjw n rnfjakcjw dn |jfjiïkgjc dn enrgcda kcw Ceêrjgcw n kc gae~kjgcæça da rjwga wckjtãrja+

Dnwdn c w~c grjcæça) c Ck|jwc!EW ecktêe ~ec gakwtcktn craxjecæça gae cw jkwtjt~jæþnw dn nkwjka n

nws~jwc) nktjdcdnw dn gicwwn n cwwagjcæþnw raljwwjakcjw) crtjgjckda ne Gakfrnwwaw) Wje÷wjaw) Wnejkãrjawn a~traw n|nktaw raea|jdaw nic wagjndcdn gj|ji crc c djwwnejkcæça da gakhngjenkta ne wcðdn+

l+ Tngkaiafjc crc c Wnf~rckæc da Rcgjnktn

Gaea enkgjakcda ca iakfa dn tada Oaintje) c jeartïkgjc dc jklarecæça ganrnktn ê dngjwj|c crc ccdaæça dn endjdcw s~n c~enktne c wnf~rckæc) ne nwngjci) ca s~n wn rnlnrn â c|cijcæça dawonknlågjaw) g~wtaw n da jecgta dc w~c cdaæça dcw ka|cw tngkaiafjc ne wcðdn+

Nwtça wnkda) nktça) ~tjijpcdcw lnrrcenktcw crc c C|cijcæça dn Tngkaiafjc ne Wcðdn (CTW* nic larecæçadn kðginaw |aitcdaw crc c jk|nwtjfcæça dc nlntj|jdcdn n wnf~rckæc) nwtconingjenkta dc rnicæça

onknlågja%rjwga) onknlågja%g~wta n a~traw jkdjgcdarnw s~n arjnktne kc dngjwça dn jkgararcr a~ cockdakcr ~ec dntnrejkcdc tngkaiafjc ne wcðdn+

C Ck|jwc) `~ktcenktn gae a Ejkjwtêrja dc Wcðdn) |ne jkgnktj|ckda c jeicktcæça daw KCTW (Kðginaw dnC|cijcæça dn Tngkaiafjc ne Wcðdn* kaw hawjtcjw dn nkwjka n nws~jwc crc jeicktcr) lartcingnr ndjwwnejkcr c g~it~rc dc c|cijcæça dn tngkaiafjcw ne wnr|jæaw dn wcðdn+

Ne ?22:) laj ~oijgcda ~e ndjtci dn ghcecdc ðoijgc crc c jeicktcæça dn) nia enkaw) ?2 KCTW ka cåw)gae ~e jk|nwtjenkta craxjecda dn _$ <22+222)22 (WC^DN) ?22:*+

ê daw ao`ntj|aw ê ~tjijpcr cw n|jdàkgjcw nkgaktrcdcw niaw nws~jwcdarnw crc c~xjijcr a fnwtar ne wcðdn ctaecr dngjwþnw) s~ckta â jkgi~wça n c|cijcæça dcw tngkaiafjcw djl~kdjdcw) cwwje gaea wn~ ~wa rcgjakci+

f+ Dnwnk|ai|jenkta dn ghngm ijwt crc c ãrnc dc wcðdn

C Ck|jwc) ne crgnrjc gae c WCW!EW n ARCW) djwakjojijpa~ cw lnrrcenktcw crc c jeicktcæça dc Gr~rfjcWnf~rc dnktra daw wnr|jæaw dn wcðdn orcwjinjraw) jkgi~jkda knwwn ectnrjci) a eck~ci ’Gjr~rfjcw Wnf~rcw Wci|ce\jdcw―) a f~jc crc c jeicktcæça n c ijwtc dn |nrjljgcæça dn wnf~rckæc gjrðrfjgc (Ljf~rc :*+



RÃFJKC :WNF^_CKÆC DA RCGJNKTN N S^CIJDCDN CWWJWTNKGJCI

Ljf~rc :+ Eck~ci Gjr~rfjcw Wnf~rcw Wci|ce \jdcw n c Ijwtc dn \nrjljgcæça dn Wnf~rckæc Gjrðrfjgc

C Ijwtc dn \nrjljgcæça dn Wnf~rckæc Gjrðrfjgc laj dnwnk|ai|jdc crc rnlaræcr rãtjgcw dn wnf~rckæc n c`~dcr cw ns~jnw gjrðrfjgcw c rnd~pjr c agarràkgjc dn dckaw ca cgjnktn+ Tada a ectnrjci adn wnr nkgaktrcda kaartci dc Ck|jwc!EW) nia nkdnrnæa vvv+ck|jwc+fa|+or +

h+ Entc Kcgjakci dn _nd~æça dc Jklngæça Rrjeãrjc dn Garrnktn Wckf~åknc cwwagjcdc c gctntnr |nkawagnktrci

A Orcwji cdatc Grjtêrjaw djcfk÷wtjgaw kcgjakcjw r÷rjaw crc c |jfjiïkgjc njdnejai÷fjgc dcw jklngæþnw gaeaninenkta l~kdcenktci dc dnljkjæça dn gcwa kcgjakci+

Aw dag~enktaw nwtça djwakå|njw ka artci nintrôkjga dc Ck|jwc) arfckjpcdaw ka larecta dn eck~cjw s~ntrctce dc ’Dnljkjæça dn Gjtêjaw Djcfk÷wtjgaw dn Jklngæça _nicgjakcdc â Wcðdn― crc cw rjkgjcjwtaafrcljcw) jkgi~jkda c Jklngæça Rrjeãrjc dn Garrnktn Wckf~åknc (JRGW*) n Eck~cjw s~n trcpne cw endjdcwdn rn|nkæça dnwwcw jklngæþnw+

C |jfjiïkgjc nintrôkjgc daw jkdjgcdarnw dn JRGW) gae katjljgcæça â jkwtïkgjc lndnrci) jkjgja~ gae agcdcwtrcenkta dcw Gaejwwþnw dn Gaktrain dn Jklngæça Hawjtcicr daw hawjtcjw s~n aww~ne 32 a~ ecjw injtawdn ^kjdcdnw dn Tnrcjc Jktnkwj|c (^TJ*) crc c katjljgcæça aorjfct÷rjc da jkdjgcdar+

C katjljgcæça daw jkdjgcdarnw dn jklngæça rnicgjakcdc â cwwjwtàkgjc tne gaea ao`ntj|a) `~kta caw Wnr|jæawdn \jfjiïkgjc n Cwwjwtàkgjc c Wcðdn0

  Jdnktjljgcr c ecfkjt~dn da raoinec kaw nwtconingjenktaw dn wcðdn da cåw=

  Gakhngnr a nrlji njdnejai÷fjga dcw jklngæþnw rnicgjakcdcw â cwwjwtàkgjc ne nwtconingjenktaw dnwcðdn=

  \jfjiïkgjc n rnwawtc âw agarràkgjcw jklnggjawcw ne ^TJ cd~ita) ndjãtrjga n knakctci) nwngjcienktn)cs~nicw dn garrnktn wckf~åknc+

Ne ?232) laj nwtconingjdc ~ec entc dn rnd~æça dn 72. dc jkgjdàkgjc dn jklngæça rjeãrjc dc garrnktnwckf~åknc ne cgjnktnw gae gctntnr |nkawa gnktrci) jktnrkcdaw ne ^TJ cd~ita) ca ljkci dn tràw ckaw+


http://slidepdf.com/reader/full/boletim-informativo-seguranca-do-paciente-e-qualidade-em-servicos-de


Jkdjgcdarnw dn wnf~rckæc da cgjnktn ne wnr|jæaw dn wcðdn

C Cfàkgjc CH_S ‗ Cfnkgz la Hncithgcn _nwncgh ckd S~cijtz) da Dncrtcenkta dn Wcðdn n Wnr|jæawH~eckaw) da fa|nrka daw Nwtcdaw ^kjdaw dc Ceêrjgc) dnljkj~ aw wnf~jktnw jkdjgcdarnw dn wnf~rckæc da

cgjnktn c wnrne eakjtarcdaw kaw wnr|jæaw dn wcðdn (Ljf~rc 32*0Ljf~rc 32+ Jkdjgcdarnw dn Wnf~rckæc da cgjnktn dc cfàkgjc kartn%cenrjgckc CH_S (CH_S) ?233*

Gaeijgcæþnw kc cknwtnwjc Eartn ne dankæcw a~ wjt~cæþnw dn ocjxc eartcijdcdn

Ðignrc dn dngðojta Lcihc dn rnwfctn

Gara nwtrckha dnjxcda ka gara d~rcktn c gjr~rfjc Rkn~eat÷rcx jctrafàkjga

Jklngæþnw rnicgjakcdcw â cwwjwtàkgjc â wcðdn Lrct~rc dn s~cdrji ÷w%anrct÷rjc

Hnearrcfjc a~ hnectaec ÷w%anrct÷rja Citnrcæþnw ljwjai÷fjgcw a~ entco÷ijgcw ka ÷w%anrct÷rja

Djwl~kæça rnwjrct÷rjc ka ÷w%anrct÷rja Traeoawn \nkawc Rral~kdc (T\R* a~ neoaijc ~ieakcr ka÷w%anrct÷rja

Wnwn ÷w%anrct÷rjc Dnjwgàkgjc dn w~t~rc ka ÷w%anrct÷rja dn cgjnktnw dn

gjr~rfjc codaejkci n êi|jgc

R~kæça cgjdnktci n icgnrcæça _ncæça trckwl~wjakci

Trc~ec dn kcwgjenkta0 dcka ca knakcta Trc~ec aowtêtrjga0 ne crta |cfjkci gae jkwtr~enkta

Trc~ec aowtêtrjga0 ne crta |cfjkci wne jkwtr~enkta Trc~ec aowtêtrjga0 crta ar gnwcrjckc

C Ck|jwc!EW |ne gaardnkckda) ka ïeojta lndnrci) a ragnwwa dn jeicktcæça dn nwtrctêfjcw wnf~rcw n dndnljkjæça dn jkdjgcdarnw crc cgaeckhcenkta) |jwckda â rnd~æça dn rjwgaw n raea|nkda c s~cijdcdnne wnr|jæaw dn wcðdn) tnkda ~oijgcda jkdjgcdarnw dn s~cijdcdn n dn wnf~rckæc da cgjnktn+

C crtjr dn tadcw cw ctj|jdcdnw s~n |ne wnkda dnwnk|ai|jdcw dnwdn ?223) s~n nk|ai|ne c larecæça ngccgjtcæça dn raljwwjakcjw) c ~oijgcæça dn ectnrjci jklarectj|a n raeagjakci) gaea rnict÷rjaw) eck~cjw)gcrtjihcw) karecw) jklarenw) cinrtcw) c dnljkjæça dn grjtêrjaw djcfk÷wtjgaw crc c |jfjiïkgjc njdnejai÷fjgc dcwjklngæþnw n a nwtconingjenkta dn ~ec entc dn rnd~æça) ne ?232) c Ck|jwc!EW dnljkj~ c Dnkwjdcdn dnJkgjdàkgjc dn Jklngæça Rrjeãrjc dn Garrnktn Wckf~åknc cwwagjcdc ca ~wa dn Gctntnr |nkawa gnktrci) gaea arjenjra jkdjgcdar kcgjakci dn eakjtarcenkta aorjfct÷rja crc c wnf~rckæc da cgjnktn crc tadaw awnwtconingjenktaw dn cwwjwtàkgjc â wcðdn s~n aww~ne 32 a~ ecjw injtaw dn ^kjdcdn dn Tnrcjc Jktnkwj|c+

Ricka kcgjakci dn wnf~rckæc da cgjnktn n s~cijdcdn ne wnr|jæaw dn wcðdn

C Fnràkgjc dn \jfjiïkgjc n Eakjtarcenkta ne Wnr|jæaw dn Wcðdn (F\JEW!FFTNW!Ck|jwc* ê c gaardnkcdarc

da Ricka Kcgjakci dn Wnf~rckæc da Rcgjnktn n S~cijdcdn ne Wnr|jæaw dn Wcðdn+

Ljf~rc 32+ _n~kjça nktrn rnrnwnktcktnw dcFFTNW!Ck|jwc) rnrnwnktcæça kcgjakci n CwwnwwarjcARCW!AEW%VDG) ka cijkhcenkta dcw nwtrctêfjcw dntrcociha crc c S~cijdcdn n Wnf~rckæc daRcgjnktn) gae ocwn kc _nwai~æça GWR?6!32+

C Ck|jwc) ar enja dc Fnràkgjc%Fnrci dnTngkaiafjc ne Wnr|jæaw dn Wcðdn % FFTNW nwtã neragnwwa dn larecijpcæça `~kta â ARCW %Arfckjpcæça Rck%cenrjgckc dn Wcðdn crc ct~cr gaea Gnktra%gaicoarcdar ictjka%cenrjgcka crcwnf~rckæc da cgjnktn n s~cijdcdn ne wnr|jæaw dnwcðdn+




A dnwnk|ai|jenkta dn ~e Ricka Kcgjakci dn Wnf~rckæc da Rcgjnktn n s~cijdcdn ne wnr|jæaw dn wcðdnnrcwwc) kngnwwcrjcenktn) nia gakhngjenkta dc kct~rnpc) dc nxtnkwça n dc ecfkjt~dn daw n|nktawcd|nrwaw n jkgjdnktnw ne wnr|jæaw dn wcðdn+ Ne a~trcw cic|rcw) ~e icka dn wnf~rckæc n s~cijdcdn rnw~itckc jeicktcæça dn ~e gak`~kta dn cæþnw crc fcrcktjr c c~wàkgjc dn n|nktaw cd|nrwaw) nrraw n jkgjdnktnw)a~ ejkjejpcr ca eãxjea cw w~cw agarràkgjcw+

Nwwn gak`~kta dn cæþnw dn|n wnr djrngjakcda crc c rn|nkæça dcs~ninw rjwgaw s~n wça n|jtã|njw n) crccs~ninw s~n kça wça) dn|ne wnr taecdcw cw endjdcw kngnwwãrjcw) c g~wtaw cgnjtã|njw+

Ne A~t~ora dn ?233 c Ck|jwc rncijpcrã c rjenjrc rn~kjça da Fr~a dn Trcociha s~n jrã raar cw nwtrctêfjcwn cw cæþnw crc c jeicktcæça da Ricka Kcgjakci dn Wnf~rckæc da Rcgjnktn n S~cijdcdn ne Wnr|jæaw dnWcðdn+

_nlnràkgjcw ojoijafrãljgcwCH_S+ Cfnkgz lar Hncithgcrn _nwncrgh ckd S~cijtz+ Rctjnkt Wclntz Jkdjgctarw+ Djwakå|ni ne09 htt0!!vvv+chrs+fa|!;+Cgnwwa ne cfawta ?233+

CK\JWC) Ejkjwtêrja dc Wcðdn+ Wjwtnec dn Katjljgcæça ne \jfjiïkgjc Wckjtãrjc (Katj|jwc*+ ?224o+htt0!!vvv+ck|jwc+fa|+or!hatwjtn!katj|jwc!crnwnktc+hte (cgnwwa ne @~iha dn ?233*+

CK\JWC) Ejkjwtêrja dc Wcðdn+ Eakjtarcenkta n Rrn|nkæça dc _nwjwtàkgjc Ejgraojckc ne Wnr|jæaw dn Wcðdn+ Tnrea dnGaanrcæça dc Ck|jwc gae c Arfckjpcæça Rckcenrjgckc dn Wcðdn ne crgnjrc gae c Gaardnkcæça Fnrci dnIcoarct÷rjaw dn Wcðdn Rðoijgc) Orcwåijc) DL) ?22<+

CK\JWC) Ejkjwtêrja dc Wcðdn+ _ndn Kcgjakci dn Jk|nwtjfcæça dn W~rtaw n N|nktaw Cd|nrwaw ne Wnr|jæaw dn Wcðdn (_nkjww* +Laidn+ Ndjæça0 Cwwnwwarjc dn Gae~kjgcæça dc Ck|jwc+ Orcwåijc) DL0 Ck|jwc) ?224c+

O_CWJI+ Cfàkgjc Kcgjakci dn \jfjiïkgjc Wckjtãrjc+ _DG k²+ 4?) dn ?> dn a~t~ora dn ?232+ Djwþn waorn c aorjfctarjndcdndn djwakjojijpcæça dn rncrcæça ciga÷ijgc crc lrjgæça cktjwwêtjgc dcw eçaw) niaw wnr|jæaw dn wcðdn da cåw n dãa~trcw ra|jdàkgjcw+ Djãrja Aljgjci dc ^kjça) Orcwåijc) DL) ?< a~t+ ?232c+

O_CWJI+ Cfàkgjc Kcgjakci dn \jfjiïkgjc Wckjtãrjc+ _DG k²+ ?) dn ?> dn `cknjra dn ?232+ Djwþn waorn a fnrnkgjcenkta dntngkaiafjcw ne wcðdn ne nwtconingjenktaw dn wcðdn+ Djãrja Aljgjci dc ̂ kjça) Orcwåijc) DL) ?> ̀ ck+ ?232o+

O_CWJI+ Ejkjwtêrja dc Wcðdn+ Rartcrjc k° 3+377!FE dn 2< dn `~iha dn ?22>+ Jkwtjt~j a Gaejtà Têgkjga Cwwnwwar waorn a ~warcgjakci dn cktjejgraojckaw n rnwjwtàkgjc ejgraojckc n dã a~trcw ra|jdàkgjcw+ Orcwåijc) DL0 Djãrja Aljgjci dc ^kjça)?22>+DAKCONDJCK) C+ Ic jk|nwtjfcgj÷k waorn ic gcijdcd dn ic Ctnkgj÷k Eêdjgc+ Wci~d R~oijgc dn Eêxjga) |+ ?8) k+ 7) +7?4%7?6) 3:8<+

DAKCONDJCK) C+ Thn S~cijtz al Endjgci Gcrn+ Wgjnkgn) k+ ?22) + 8><%8<4) 3:68+FCIIATTJ) _nkctc E+ D+ F+ N|nktaw Cd|nrwaw ‗ a s~n wça1 _n| Cwwag End Orcw) |+>2(?*) + 32:%?<) ?224+

MAHK) I+= GA__JFCK) @+= DAKCIDWAK) E+ Ta nrr jw h~eck0 o~jidjkf c wclnr hncith wzwtne + Vcwhjkftak) DG0Gaeejttnn akS~cijtz al Hncith Gcrn jk Cenrjgc) Jkwtjt~tn al Endjgjkn0Kctjakci Cgcdnez Rrnww) ?222+

EN_GAW^_+ Enrgaw~r!_EW!Cgtc k+ 2?!26+ XXJJJ _n~kj÷k dn Ejkjwtraw dn Wci~d dni Enrgaw~r+ Enktn|jdna) ?226+ < +

—+ Enrgaw~r!WFT k+ 33!Cgtc k+ 2?!2:+ XXXJJ _n~kj÷k Ardjkcrjc dni W~ofr~a dn Trcocà k+ 33 /Wci~d+ Eaktn|jdna) ?22:+ 3?+

WCÐDN) Ejkjwtêrja dc+ Ghcecdc Rðoijgc crc jeicktcæça dn Kðginaw dn C|cijcæça dn Tngkaiafjcw ne Wcðdn neHawjtcjw dn Nkwjka ‗ ?22:+ Ndjtci+ Dncrtcenkta dn Gjàkgjc n Tngkaiafjc ‗ DNGJT!WGTJN!EW+ Djwakå|ni nehtt0!!artci+wc~dn+fa|+or!artci!crs~j|aw!dl!ndjtciQk~ginawQ?22:+dl (cgnwwa ne ̀~kha dn ?233*

VHA) Varid Hncith Arfckjpctjak+ Varid Ciijckgn lar Rctjnkt Wclntz+ Fiaoci Rctjnkt Wclntz Ghciinkfn0 ?22>%?22<+ VHA) ?22>+VHA (Varid Hncith Arfckjpctjak*+ Varid Ciijckgn lar Rctjnkt Wclntz0 larvcrd rafrceen ?22<%?226+ Fnkn|c0VHA Rrnww)?22<+ >< +

VHA) Varid Hncith Arfckjpctjak+ W~ecrz al thn n|jdnkgn ak ctjnkt wclntz0 jeijgctjakw lar rnwncrgh + Ndjæça0 Cwhjwh @hc+?228+



RÃFJKC 3? WNF^_CKÆC DA RCGJNKTN N S^CIJDCDN NE WN_\JÆAW DN WCÐDN

Cfàkgjc Kcgjakci dn \jfjiïkgjc Wckjtãrjc (Ck|jwc*Fnràkgjc%Fnrci dn Tngkaiafjc ne Wnr|jæaw dn Wcðdn (FFTNW*Fnràkgjc dn \jfjiïkgjc n Eakjtarcenkta ne Wnr|jæaw dn Wcðdn (F|jew* Wjc Trngha >) ãrnc nwngjci >6) Iatn ?22632?> % 2>2) Orcwåijc%DLRartci nintrôkjga0 vvv+ck|jwc+fa|+or

Djrntar%Rrnwjdnktn Djrgn~ Ccrngjda Orãw Ocrocka

DjrntarnwEcrjc Gngåijc Ecrtjkw dn Orjta@awê Cfnkar Ãi|crnw dc Wji|c@cjen Gêwcr dn Ea~rc Aij|njrc

Fnrnktn%Fnrci dn Tngkaiafjc ne Wnr|jæaw dn WcðdnDjckc Gcrene Cienjdc K~knw dn Aij|njrc

Fnrnktn dn \jfjiïkgjc n Eakjtarcenkta ne Wnr|jæaw dn WcðdnEcfdc Ecghcda dn Ejrckdc Gawtc

C~tarnw Hnjma Wcktckc) Ecfdc Ecghcda dn Ejrckdc Gawtc n W~pjn Ecrjn Faenw+

Gaejtà!Gakwniha têgkjga Gjnktåljga Ckc Gicrc Oniia) Ckdrê Ckdnrwak Gcr|ciha) Gcriaw Ianw Djcw) Lcojckc Grjwtjkc dn Wa~wc) Hnjma Thnrnpc Wcktckc)Mcric Lnrrnjrc dn Crcðà) Ecfdc Ecghcda dn Ejrckdc Gawtc n W~pjn Ecrjn Faenw

_n|jwça dn tnxtaWïejc dn Gcwtra Hctne

N%ecji crc gaktctawnf~rckgc+s~cijdcdnBck|jwc+fa|+or

Nwtn Oaintje jklarectj|a dnwtjkc%wn c dj|~ifcæça n raeaæça dcw cæþnw dn Wnf~rckæc da Rcgjnktn n dcS~cijdcdn Cwwjwtnkgjci ne Wnr|jæaw Wcðdn+ S~cis~nr crtn dnwtc ~oijgcæça adn wnr rnrad~pjdc) dnwdn s~ngjtcdc c laktn+ Tadaw aw djrnjtaw rnwnr|cdaw â Ck|jwc+

Ljghc Gctciafrãljgc

Oaintje Jklarectj|a waorn c Wnf~rckæc da Rcgjnktn n S~cijdcdn Cwwjwtnkgjci ne Wnr|jæaw dn Wcðdn+ |+3 k+ 3 @ck% ̀ ~i ?233+ Orcwåijc0 FFTNW!Ck|jwc) ?233

ª Cfàkgjc Kcgjakci dn \jfjiïkgjc WckjtãrjcWJC) trngha >) Ãrnc Nwngjci >6) iatn ?2263+2?>+2>2 ‗ Orcwåijc!DL ‗ Orcwji>> <3 74<? 4?>6

Nxndjnktn

Documents

BOLETIM INFORMATIVO SEGURANÇA DO PACIENTE E QUALIDADE EM SERVIÇOS DE SAÚDE - V1N1 (2011)