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FIMS Agency User Guide Page 1 of 53 F F E E E E I I N N F F O O R R M M A A T T I I O O N N M M A A N N A A G G E E M M E E N N T T S S Y Y S S T T E E M M ( ( F F I I M M S S ) ) A A G G E E N N C C Y Y E E N N D D U U S S E E R R G G U U I I D D E E Version: 1.2 May 1 st , 2017 Note: This document may contain information of a sensitive nature. The information should not be given to persons other than those who are involved in this project or who will become involved during the lifecycle. 1368 How Lane North Brunswick, NJ 08902 www.enfotech.com

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Page 1: FFEEEE IINNFFOORRMMAATTIIOONN … · FIMS – Agency User Guide Page 1 of 53 FFEEEE IINNFFOORRMMAATTIIOONN MMAANNAAGGEEMMEENNTT SSYYSSTTEEMM ((FFIIMMSS)) AAGGEENNCCYY EENNDD UUSSEERR

FIMS – Agency User Guide

Page 1 of 53

FFEEEE IINNFFOORRMMAATTIIOONN MMAANNAAGGEEMMEENNTT

SSYYSSTTEEMM ((FFIIMMSS))

AAGGEENNCCYY EENNDD UUSSEERR GGUUIIDDEE

Version: 1.2

May 1st, 2017

Note: This document may contain information of a sensitive nature. The information should not be given to persons other than those who are involved in this project or who will become involved during the lifecycle.

1368 How Lane

North Brunswick, NJ 08902 www.enfotech.com

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FIMS – Agency User Guide

Page 2 of 53

Table of Contents

1 FIMS OVERVIEW .................................................................................................................................. 4

1.1 DEFINITIONS, ACRONYMS, AND ABBREVIATIONS ................................................................................. 4

2 SUMMARY OF ACTORS ...................................................................................................................... 4

2.1 PILOT USER ACCOUNT SET UP .......................................................................................................... 5

3 FUNCTIONAL OVERVIEW OF FIMS – “TO-BE” BUSINESS PROCESS .......................................... 6

3.1 ESTABLISH AND MAINTAIN ACCOUNT & CONTRACT DATA .................................................................... 7

3.1.1 Establish New Account and Maintain Account Data ............................................................... 7

3.1.2 Establish and Maintain Contract Data ..................................................................................... 7

3.2 ESTABLISH AND MAINTAIN PRICING BASIS .......................................................................................... 8

3.3 GENERATE CHARGE RECORDS .......................................................................................................... 8

3.4 GENERATE AND ISSUE INVOICE .......................................................................................................... 9

3.5 RECEIVE AND RESOLVE DISPUTE ..................................................................................................... 10

3.6 RECEIVE AND BATCH UPLOAD PAYMENTS ........................................................................................ 11

3.7 ESTABLISH INSTALLMENT PLAN AND RECEIVE INSTALLMENT PAYMENT .............................................. 12

3.8 RUN BALANCE CLEARANCE AT FISCAL END ...................................................................................... 13

3.9 MAKE ADJUSTMENTS, REVIEW & APPROVE ...................................................................................... 13

4 WEB PART .......................................................................................................................................... 14

4.1 ANNOUNCEMENT ............................................................................................................................. 15

4.2 TOP ACCOUNTS WHO OWE MONEY ................................................................................................. 15

4.3 CURRENT PHASE BALANCE ............................................................................................................. 15

4.4 ACCOUNT RECEIVABLE .................................................................................................................... 15

4.5 ANNUAL FINANCIAL SUMMARY ......................................................................................................... 16

4.6 MY QUERIES ................................................................................................................................... 16

5 ACCOUNT AND SECURITY MANAGEMENT.................................................................................... 16

5.1 MANAGE ‘MY ACCOUNT’ .................................................................................................................. 16

5.2 MANAGE SECURITY SETTINGS ......................................................................................................... 17

5.2.1 Maintain Agency User Accounts ........................................................................................... 18

5.2.2 Add New Agency User Account ............................................................................................ 20

5.3 ESTABLISH & MAINTAIN REFERENCE DATA ....................................................................................... 21

5.3.1 Generic Data ......................................................................................................................... 21

5.3.2 Charge Type Configuration ................................................................................................... 23

5.3.3 Fee Program Configuration ................................................................................................... 24

6 FEE MANAGEMENT ........................................................................................................................... 24

6.1 ESTABLISH & MAINTAIN ACCOUNT DATA .......................................................................................... 24

6.1.1 Creating a New Account ........................................................................................................ 24

6.1.2 Maintaining an Account ......................................................................................................... 26

6.2 MANAGE CONTRACT DATA .............................................................................................................. 30

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6.2.1 Creating a New Contract ....................................................................................................... 31

6.2.2 Edit Existing Contracts .......................................................................................................... 32

6.3 ESTABLISH & MAINTAIN PRICING BASIS ............................................................................................ 32

6.3.1 Unit Price ............................................................................................................................... 32

6.4 GENERATE CHARGE RECORDS ........................................................................................................ 34

6.5 GENERATE, ISSUE AND TRACK INVOICE ............................................................................................ 35

6.5.1 Generate New Invoices ......................................................................................................... 36

6.5.2 Issuing Invoices ..................................................................................................................... 36

6.5.3 Tracking Issued Invoices ....................................................................................................... 37

6.6 RECEIVE AND RESOLVE DISPUTE ..................................................................................................... 38

6.6.1 Receive a Dispute ................................................................................................................. 38

6.6.2 Resolve a Dispute ................................................................................................................. 38

6.7 RECEIVE, BATCH UPLOAD, VALIDATE AND POST PAYMENTS .............................................................. 39

6.7.1 Receiving Payments .............................................................................................................. 39

6.7.2 Posting Payments ................................................................................................................. 43

6.8 COLLECTION ................................................................................................................................... 43

6.9 RUN BALANCE CLEARANCE AT FISCAL END ...................................................................................... 45

6.10 MAKE ADJUSTMENT TO RECONCILE BALANCE, REVIEW AND APPROVE ........................................... 45

7 FEE PROGRAMS ................................................................................................................................ 47

7.1 FEE PROGRAM CODE TABLE ........................................................................................................... 47

7.2 FEE PROGRAM AND FEE CATEGORY RELATIONSHIP .......................................................................... 48

7.3 FIMS INTEGRATION WITH FEE PROGRAM SYSTEMS .......................................................................... 49

7.4 POST PAYMENT REQUIRED FIELDS .................................................................................................. 50

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FIMS – Agency User Guide

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1 FIMS Overview enfoTech’s Fee System has been selected as the base system for the Georgia EPD Fee Information Management System, hereafter referred to as FIMS. This document provides information on the different modules and submodules that FIMS offers to its user. Overall, the FIMS shall achieve three major objectives:

Establish a framework with standard system functions to support data management for all 23 fee programs from Air, Water, and Land branches.

Establish a central database to track

o Customers

o EPD services that are billable under the fee program

o Service costs for each service type

o Invoices

o Payments

o Balances

Under the same framework, provide system configuration options to support certain variation among fee programs for

o Pricing determination

o Calculation of Invoice amount

o Program-specific tracking reports

1.1 Definitions, Acronyms, and Abbreviations

This subsection provides the definitions of all terms, acronyms, and abbreviations required to properly interpret the end user training guide.

Term Definition

FIMS Fee Information Management System

AR Account Receivable

AP Account Payable

DW Drinking Water

SDWIS Safe Drinking Water Information System

CD Code

2 Summary of Actors This section summarizes the actors that are expected to interact with the system. An actor is not specific to a person, instead is a role with certain work responsibilities or privileges to access the FIMS.

ID Actor Name Goals, Motives, and Usage Patterns

1 Super Admin Manage user access security

Configure system settings

Establish user-defined data queries

2 Finance Director/Fee Manager

Track status of division-wide fee related activities

Review summary reports to track division wide financial status

Coordinate and approve pricing

Authorize Collections and installation plans

Coordinate and Approve pricing

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ID Actor Name Goals, Motives, and Usage Patterns

3 Customer Services / Account Manager

Manage customer / vendor account information and contract data

Review to post / un-post transactions

Receive and resolve disputes

Identify accounts with outstanding balance

Set up and maintain service prices

Calculate and generate charges

Generate and issue invoices

4 Collector

Track accounts with outstanding balance

Track proper actions on accounts with outstanding balance.

Resolve unpaid accounts.

5 Cash Applier Receive and upload payment records into system

Reconcile unidentified payment records

6 Finance Analyst Review summary reports to analyze financial status and trending

7 View-Only User Majority of View-Only User would be Program Staff

View accounts and their financial data

2.1 Pilot User Account Set Up

Security setting for each FIMS role is illustrated below:

: Full access to the module;

View only: View-only access to the module;

Grey box: no access to the module

Role Account Management

Price Charges Invoices Payment Clearance Adjustment & Approval

Collection and Installment

Super Admin

Finance Director/Fee Manager

Customer Services / Account Manager

Collector

Cash Applier View only View only View only

Finance Analyst

View-Only User

View only

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Role Report Query Agency Users

Agency Roles

Role Permission

Business Group

System Configuration

System Logs

Reference Data

Super Admin

Finance Director/Fee Manager

Access to Pricing Only

Customer Services / Account Manager

Access to Pricing Only

Collector

Cash Applier

Finance Analyst

View-Only User

3 Functional Overview of FIMS – “TO-BE” Business Process Business processes in FIMS is a life cycle of fee management, which encompasses the following ten (10) major milestones:

1. Set up and maintain accounts and their contract information

2. Establish and maintain base pricing for different fee programs

3. Provide services and generate charges to customers

4. Generate and issue invoices to customers

5. Customer may dispute their invoice

6. Resolve dispute and decide settlement amount

7. Collect payments and upload to system

8. Set up installment plan and corresponding payment schedule

9. Run balance clearance at fiscal end

10. Make adjustments (i.e. credit, refund, etc.) as deemed necessary

Throughout the life cycle, EPD internal work activities and task management are the driving force to push the process forward and on-going.

Follow-on sections present a business flow diagram for each milestone.

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Legends:

Boxes in blue background are computerized processes. Some data entry screens or system functions will be provided in FIMS. For example:

Box in green background are non-computerized processes. No data entry screens or system functions will be provided in FIMS. For example:

3.1 Establish and Maintain Account & Contract Data

3.1.1 Establish New Account and Maintain Account Data

Account data includes account name, location address, Bill-To name and address, contact information, account type, associated fee programs, dispute records, installment plans, attachments, and comments.

3.1.2 Establish and Maintain Contract Data

Route A: Contract is set up and maintained in FIMS system;

Route B: Contract is set up and maintained in program system(s), outside of FIMS.

FIMS – Establish & Maintain Account Data

Cu

sto

me

r S

erv

ice

s / A

cc

ou

nt

Ma

na

ge

r

Phase

Select

corresponding

account

End

Search FIMS to see

if account already

exists

Click “Create New”

to add new

account

No

Enter account

name, address,

contact information

Associate fee

program(s)

Update account

information: account

name, address, contact,

account type, associated

fee programs

Exist?

Determine account

type: customer vs.

vendor

Yes

12

3 4

6 7 8 9

Save account

information

5

FIMS – Establish & Maintain Contract Data

Pro

gra

m S

taff

FIM

S

Cu

sto

me

r

Se

rvic

es

/

Ac

co

un

t

Ma

na

ge

r

Phase

Review contract

in FIMS if

needed

Web service to

retrieve contract

data from Program

System on regular

basis

End

Contract data for

each account is set

up in Program

System(s)

Click “New

Contract” to add

contract

Enter contract

effective period

Search & select

an account

Specify fee

program, and

contract type

Save new

contract

A1 A2 A3 A4 A5

B1

B2

B3

Click “Create New”

to add new

account

Contract data for

each account is set

up in Program

System(s)

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3.2 Establish and Maintain Pricing Basis

Pricing basis for different fee programs / categories includes Unit Price, Interest Rate, and Penalty.

FIMS – Establish & Maintain Pricing Basis (Unit Price, Interest Rate, Penalty)

Pri

cin

g B

as

isF

IMS

Fin

an

ce

Dir

ec

tor

Phase

Select an existing

price list

Modify data, such as:

o Price Name / Type

o Unit Price (in $)

o Effective Period

o Associated contract types

End: System will use corresponding

reference data to calculate fee

Search FIMS to

see if price list

already set up

Update Existing

Price List

Specify:

o Fee Program

o Fee Category

Create New

Price List

Enter data, such as:

o Price Name / Type

o Unit Price (in $)

o Effective Period

Save Price List

Specify:

o Fee Program

o Fee Category

Link the Price List to

certain contract type(s)

Go to “Price”

module

A1

A2 A3 A4 A5

A6A7 A8

A9

Go to “Reference

Data” module

Search interest

rate reference data

in FIMS by fee

program &

category

Create / Update the

interest rate by entering:

o Rate Name / Type

o Rate (in %)

o Effective Period

Save Interest

Rate

Search penalty

reference data in

FIMS by fee

program &

category

Create / Update the

penalty by entering:

o Penalty Name / Type

o Penalty amount (in $)

o Effective Period

Save Penalty

1B2 B3

B4

C2 C3

C4

Approved By

Finance

Director

A10

3.3 Generate Charge Records

A charge record could be originally created in Program System(s) or in FIMS:

Route A:

o If a charging event is originally created in FIMS (i.e. customer being charged periodically based on contract), FIMS will run scheduled task to create charge records periodically.

o For drinking water fee program, charges are generated once a year at the beginning of the fiscal year. But if new accounts are sent from SDWIS to FIMS in the middle of a fiscal year, FIMS will run another scheduled task to create Drinking Water charges based on newly added account information.

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Route B:

If a charging event is originally created in Program System(s), FIMS will utilize web services to retrieve charge records, including charge type, charge amount, charge created date, created by and charge determination reason.

FIMS – Charge Generation

Cu

sto

me

r

Se

rvic

e/A

cc

ou

nt

Ma

na

ge

r

FIM

SC

us

tom

er

Pro

gra

m

Sta

ff

Phase

Set up pricing basis

(Details in “Pricing”)

Run schedule task

to auto-create

charge records

Newly created charge

records stay in staging

table for review

Review charge

records in Staging

table

End

Select account(s) to

issue Billable

Amount Notice

Charging is triggered

periodically based on

contract / schedule

Web services to

retrieve data feed

and auto-create

charge records

Data feed from external system

to trigger charging event

Posted charges go

to Transaction

table

Receive Billable

Amount Notice

from FIMS

Disagree with

billable

amount?

Contact EPD and

submit comments

on the billable

amount

Update contract /

billing parameters in

Program System

Yes

Update pending charges

based on:

o Data feeds from program

system;

o Or, new contract / billing

parameters in FIMS

Receive e-

notification from

FIMS on pending

charges

Approve and post

charge records

Or, update contract /

billing parameters in

FIMS

No

A1 B1 2

3

10

4 5

6

7

8a

8b

9a 11

12

3.4 Generate and Issue Invoice

FIMS – Generate & Issue Invoice

Cu

sto

me

r S

erv

ice/

Ac

co

un

t M

an

ag

er

FIM

S

Phase

Generate invoices in

batch: one invoice

record for each

account

Specify:

o Account(s)

o Fee Program

o Fee Category

o Invoice Period

Calculate current

balance and set it as

invoiced amount

Review invoice

records in Staging

table

E-notify account

contact(s) of the

new invoice

End

Approve invoice

records

Go to “Invoice”

module

Based on the

specified criteria to

pull out transaction

records for each

account

Run invoice

generation

procedure on one or

multiple account(s)

Batch print out

invoices

1 2 3

4 5 6

7 8

9

10

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3.5 Receive and Resolve Dispute

FIMS – Dispute Management

Cu

sto

me

rC

us

tom

er

Se

rvic

es

/

Ac

co

un

t M

an

ag

er

FIM

S

Fin

an

ce

Dir

ec

tor/

Fe

e

Ma

na

ge

r

Phase

Receive

invoice

Dispute

invoice

Yes

The adjustment

transaction is linked

to the dispute record

Resolve the

dispute outside

of system

Create adjustment

transaction to offset

original transactions,

including adjustment

reason

Agree to

pay?

Log dispute

record into the

system

No

End: Pay to EPD by

check, money order, etc.

Is settlement $

= invoiced $?

Yes

No

Log resolution into the

system:

o Settlement date

o Settlement $

o Settlement result

Receive

notification from

FIMS on dispute

settlement result

Create adjustment

transaction to reflect

the final settlement

amount

Generate a new

invoice to reflect

settlement $ and

issue to customer

1 2

3

4 67

9

10

11 12 13

14

Disputed

transactions are

put “on-hold”

5

Approves new

invoice amount

8

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3.6 Receive and Batch Upload Payments

FIMS – Receive and Batch Upload PaymentsC

us

tom

er

Ca

sh

Ap

plie

rF

IMS

GE

OS

(Fu

ture

Ph

as

e)

Phase

Receive

invoiceNo

End

Agree to

pay?

Yes

End: Go to “Dispute”

Process

Request to

pay by

installment?

Yes

Pay to EPD by

check, money

order, etc.

No

Receive

payment

Via e-Payment

Pull payment

records from GEOS

via Web Services

Receive payment

records from bank

Via check / cash /

money order

Batch upload

payment records

into the system

Review validation

results in Staging

Auto-validate uploaded

payment records:

o Account ID

o Check deposit $ >

0

o Approve and post

payment records;

o Unvalidated records

stay in Staging

Payments are

posted to

Transaction table

End: Go to

“Installment”

Process

1 2

34

5a

6a

5b

6b

7

8

9

10

Resolve

unvalidated

payments

11

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3.7 Establish Installment Plan and Receive Installment Payment

FIMS – Establish Installment Plan & Receive Installment Payment

Cu

sto

me

rC

as

h A

pp

lie

rF

IMS

Fin

an

ce

Dir

ec

tor

Phase

Receive

invoiceNo

Create adjustment to offset

transactions that are linked

to the invoice(s) with

adjustment reason

Installment amount

will be reflected in

the balance of

follow-on invoice(s)

End: Go to

“Payment” Process

Based on the payment

schedule of each plan,

generate charge

records on

transaction table

Agree to

pay?

Yes

End: Go to “Dispute”

Process

Set up an installment

plan in the system

o # of Installment(s)

o Payment schedule

(date, $)

Request to

pay by

installment?

Negotiate with

EPD and settle

down an

installment plan

YesNo

Find corresponding

account in “Account

Management”

Link to issued

invoice(s)

1 2

34

5 67

9 10

Signs off

installment

plan

8

11

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3.8 Run Balance Clearance at Fiscal End

3.9 Make Adjustments, Review & Approve

Adjustments can be used for multiple purposes throughout the entire fee management life cycle:

A. Create Credit / Refund / Discount adjustment at the request of customer

B. Create Credit / Refund / Discount adjustment for customer who overpays

C. Create ad-hoc Charge adjustment

For example, Collection amount collected by Enforcement Staff sometimes is greater than account balance. The overpaid portion is deemed as penalty. To offset the overpaid amount, Account Manager may need to add an adjustment record to reflect the penalty amount.

D. Create Charge / Payment / Credit / Refund / Discount adjustment to offset existing posted transactions:

For example, in cases where transactions have been posted and invoice issued, FIMS user finds that transaction(s) is/are created incorrectly, due to human / system error, or exceptions, or technical issues. The adjustment is added to offset these transaction(s).

FIMS – Run Balance Clearance

Fin

an

ce

An

aly

st

Ca

sh

Ap

pli

er

Vie

w-O

nly

Us

er

FIM

SC

olle

cto

r

Phase

Receive alert from

FIMS on account(s)

being sent to

collection

EndAt period end, go

to “Clearance”

module

Take enforcement

actions to collect

payment from

accounts

Yes

End of

“Collection

Process”

No

Specify fee

program, review

& commit

clearance result

Decide to take

follow-on actions on

these accounts

Accounts with

outstanding

balance?

No

Yes

o Send to

“Collection

Agency”

o Log down

Collection Date

Payments

collected?

No

Log into FIMS to

mark “Collection

Completed” for

accounts that have

paid off the balance

Collection $ >

Overdue $

Go to “Adjustment”

to add an

adjustment record

Log down the

payment amount

collected from

account(s)

Yes

Set up

Installment Plan

Go to “Installment

Payment” Process

Issue invoice to show current balance

o Original due amount

o Interest (optional)

o Penalty (optional)

E-notify customer of the

outstanding balance and

due date to pay

Receive payments

from accountsGo to “Payment”

Process

2

3

4

5

A1 A2

B1

C1

C2

C3

C4

C5 C6

C8C9

A3

Receive e-

notification on

collection action

completed &

collection amount

C7

Auto-run clearance

procedure and present

results on staging table

1a

Manually run

clearance

procedure for a

fee program

1b

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4 Web Part The home page of FIMS is also called the ‘Dashboard’, which gives the user visibility of key features that FIMS has to offer. The dashboard contains the following customized elements which display to the user a general overview of current activities associated to them:

Announcement

Top Accounts Who Owe Money

Current Phase Balance

Account Receivable

Annual Financial Summary

My Queries

FIMS – Make Adjustments, Review & ApproveC

us

tom

er

Cu

sto

me

r S

erv

ice

s / A

cc

ou

nt

Ma

na

ge

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Create

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Is

adjustment

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No

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A1

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5 6

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4.1 Announcement

1Announcements can be seen by all FIMS Users. This is a great tool for division wide alerts.

Announcements can be changed and updated under the System Setting module.

4.2 Top Accounts Who Owe Money

2This section presents to the User the top accounts within the Fee Program that have outstanding

balances. The User can view the Account ID, Name, and the amount owed.

4.3 Current Phase Balance

3The “Current Phase Balance” feature shows a breakdown of all charges and payments within that

current phase. This section combines total charges, adjustments, payments, disputes, settlements, and fees to calculate a total balance due. This is based on the Fee program selected. To see the current phase balance for a different fee program, just select the Fee Program from the dropdown menu located at the top of the home page.

4.4 Account Receivable

4’Account Receivable’ displays the total dollar value of aging transactions. The aging transactions

are broken down based on the number of days that they have been aging. For this display, the aging transactions are based on 0, 1-30, 31-60, 61-90, and transactions that have aged for greater than 90

days.

1

2 3

4 5

6

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4.5 Annual Financial Summary

5 The ‘Annual Financial Summary’ shows a bar graph of the past three fiscal years and displays

years starting balance, total charges, total payments, total adjustments, the current balance, and the end of the year cash balance.

4.6 My Queries

6‘My Queries’ is versatile in its approach to provide information to the user. The details of these

queries are configured under ‘Report -> Query -> My Queries’. This allows the user to customize their results with precision. Unless the user is extremely familiar with the database structure, modification of these queries is not advised.

5 Account and Security Management

5.1 Manage ‘My Account’

1. The User will login using their assigned Username and Password.

2. User browses to the ‘My Account’ module.

3. General Information: The User can update their general information in the first section. They can also specify whether or not they wish to receive SMS messages through their phone or if they would like to have scheduled inspections saved to their outlook calendar.

4. Change Password: The User may change their current password through the ‘My Account’ module.

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5.2 Manage Security Settings

The System will support role-based security which will include three major components:

User/Group: user account and the functional group(s) to which the user belongs. For example, a User could be assigned to the Land Protection Branch, Air Protection Branch, Watershed Protection branch or different District work groups.

Role: a “Title” that represents a predefined job functions. For example, the User could have an Finance Analyst role, or could have an Super Admin Role.

Permission: system function a “Role” could perform

1. The User will login using their assigned Username and Password.

2. The User will navigate to the ‘System Setting’ module. This feature will only be available for user’s with certain access levels.

3. In the ‘Agency Users’ submodule, the User will be able to view all agency accounts that have been created in FIMS.

4. In the above Search Screen, the administrator can search for a system user based on the search filter criteria. The search can be conducted by using the following fields, which are displayed upon clicking the ‘Advanced Search’ link:

User Name: Indicate the system user account name

First Name: User given name

Last Name: User family name

E Mail: Email address

Account Status: Choose a status for your account: Active or Inactive

Security Group: Group in which user is associated with

User Account Accepted: All, Yes or No

A User can also sort the search results by simply clicking the corresponding label. (For example, click First Name label to sort the results in ascending/descending order). Managers and administrators have access to the following functions to properly manage Agency users:

View and edit current Agency user information

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Creating new Agency user accounts

Delete Agency user accounts

Associate/de-associate groups and roles

5.2.1 Maintain Agency User Accounts

1. Navigate to the ‘Agency User’ submodule under ‘System Setting.’

2. Click on the View/Edit icon to open up the Agency User account record.

3. The User’s account information can be updated or changed along with their permissions and data access.

5.2.1.1 Agency Roles

Agency roles determine if the agency user can see certain functions. This prevents unauthorized users from modifying data and configurations within FIMS. In the below Agency Roles screen, an administrator can assign different permissions to each Agency Role. By associating the user to the role, that user now has that role’s access level.

5.2.1.2 Role Permission

This module gives the administrator the ability to assign permissions to different screens and controls for the Agency roles within FIMS. For example, the System Setting Admin role in FIMS will only have access

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to the Home, System Setting, and My Account modules. A User with the System Setting Admin role would be unable to access FIMS Fee Management, Report, or Document modules. On the other hand, the System Super Admin would have privileges to all modules of FIMS and therefore would have no Controls listed to deny access.

5.2.1.3 Business Group

The work group feature plays an important role in FIMS due to the fact that the FIMS system relies heavily on the grouping to assign key tasks and to provide visibility. This allows the Agency users from different branches and/or groups to only see those items pertaining to their group. In the Work Groups screen to the right, administrators can associate groups with a particular user by clicking the

button. At any point of time, the administrator can delete the user from the existing Groups by

simply clicking the delete ( ) button of the corresponding User.

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5.2.2 Add New Agency User Account

1. If the User needs to create a new agency

account, the User will click the button to enter information on the new agency user.

2. Enter all required general information for the New User.

3. The New User will have a Username and status assigned to their account when their general information is entered.

4. The New User will also need to be associated to a Default Security Group. This will determine the views and permissions that the User can access.

5. Once the New User’s general information and account information is entered, click the

button. This will prompt other New User information sections to open.

6. The ‘Permission-Data Access’ section will display the security group that was associated to the User in step 7. More Permission groups can be associated by clicking on the

button. If a permission needs to be removed from that User, then

click the red under the delete column.

7. The ‘Permission Groups’ section will show the roles that can be associated to that User.

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5.3 Establish & Maintain Reference Data

1. Navigate to the ‘Reference Data’ submodule within the ‘System Setting’ module.

5.3.1 Generic Data

1. The User can search through different Reference Tables to view information and update the data.

2. Click the button after selecting a reference table from the dropdown menu to display the information stored in that particular table.

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5.3.1.1 Add New Reference Data

4. To add new data to the Reference Table, the User will first load the reference table for which they want to add data (see step 2 of Section 4.1.1).

5. Once the correct Reference table is loaded, the User

will click on the button to create new data.

6. The User will enter the reference data code, status name, and a short description. The code must be unique and can be a combination of letters and numbers but should never be just numbers.

7. Once this information is correct, click Save.

8. The newly added data will be seen in gridview for the Reference table.

5.3.1.2 View/Edit Existing Reference Data

1. The User will load the reference table for which they wish to view the existing data by selecting a Reference table from the dropdown menu and

clicking on the button.

2. Click on the ‘View/Edit’ icon to open the data record.

3. The User will be able to update the status, name, and description of the reference data.

*Once reference data is saved to a table, the User will be unable to update the ‘Code’ for those records*

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5.3.2 Charge Type Configuration

5.3.2.1 Create New Charge Type

1. Browse to the Reference Data submodule within System setting.

2. Select the Fee Program and the Charge Type in the dropdowns in which the new charge will be created.

3. Click the button.

4. Enter the applicable charge information.

5. Click the button when finished.

5.3.2.2 View/Edit Existing Charge Types

Based on the Fee Program selected, the User may view, edit, or delete existing charge types.

1. Click on the View/Edit icon to open up the charge record.

2. The User will be able to update the information required to calculate the charge.

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5.3.3 Fee Program Configuration

Each Fee Program provided in FIMS may be configured in this submodule. Different Fee Programs can be selected from the drop down menu at the top of the screen. The Fee program code is unique to that program. Different categories may be associated to the Fee programs by clicking on the “Associate Category” button.

6 Fee Management

6.1 Establish & Maintain Account Data

6.1.1 Creating a New Account

1. The User will login using their assigned Username and Password

2. From the “Home” page, the FIMS

User will browse to the Fee Management module and the Account Management submodule.

3. The User can create a New

Account by clicking on the

button.

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4. The User can either create a new account by entering the ‘Account Name’ and its address, or the User can search the Master Facility List by

clicking on the button.

The User can use the different filters to narrow their search results. Once an existing facility is found, the User will select the radio button next to that facility and click

the button (shown on right).

5. Once the account basic

information is entered, or an existing Master Facility is associated to the account, the User can select which Fee Programs to relate to the account by selecting the appropriate check boxes.

6. The User will see information in the ‘Facility ID

Mapping’ section only if the created account was associated to a Facility from the Master Facility List. Otherwise, this section will remain blank.

7. Click the button to save all entered information on the Account. After saving, all tabs for this Account will become active so that more information can be entered or reviewed. The account will also be given a unique ‘Account ID.’

The User may change the Accounts status from ‘Active’ to ‘Inactive’ by selecting options in the ‘Status’ dropdown menu.

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6.1.2 Maintaining an Account

1. The User can manage accounts through the ‘Fee Management’ module and the ‘Account Management’ submodule. The User can view different accounts basic information in gridview along with when and by whom the account was last updated.

2. Reset Key: The User is able to

Reset the Key for an account through the Account Management main page. The User can narrow down their search using the search filters at the top of the page. Click

on the ‘Reset Key’ icon to send an email to the Account’s Bill-To contact containing their new PIN. This Key is used by the account Bill-To contacts to conduct online payment and transaction searches through GEOS.

3. The User can search for an account using any of the search filters listed at the top of the ‘Account

Management’ page. Any or none of the search filters listed can be used to search for a particular account.

The first address search criteria is for the account’s associated facility’s address.

The Bill-To Address is the address that is tied specifically to invoicing for the account.

4. Click on the ‘Edit’ icon to open up an Account Record.

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5. Account Summary: The User is brought to the Account Summary General Information page where they can update the Account’s name, address, and fee programs.

The User can filter the account information they wish to view by using the Fee Program dropdown menu. The Fee Programs listed in the dropdown are dependent on the checkboxes selected in the ‘Fee Programs’ section in the ‘General Information’ module of the account.

6. Account Contact: The User navigates to the

‘Account Contact’ submodule under the ‘Account Summary’ tab.

The User can associate a contact already in the

FIMS system by clicking on the button. If the Contact is not already in the system,

the User can click on the button to create a new contact record.

Once a Contact is associated to or created for the Account, the User can go and edit the Contact’s information

by clicking on the ‘Edit’ icon next to the Contact they wish to update. *Any changes made to the Contact’s information will be reflected throughout FIMS. The Contact’s information is not unique to the Account.*

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Only contacts that are associated to the account in the previous steps can be assigned as Program Billing Contacts. Once a billing contact is selected,

click the ‘Save’ icon to save the ‘Bill To’ contact to the ‘Program.’

*Billing contacts must have an email address associated to their contact information in order to receive invoicing information.*

7. Transaction: This section gives the User a

summary of the transactions that have occurred on the account based on the date range entered in the search bar.

Any records that are available may be exported to Excel by clicking on the

button under the ‘Transaction Detail’ subtab.

A summary of transactions can be viewed under the ‘Transaction Summary’ tab.

*Information will only be displayed under this tab if Fees, Charges, or Payments have occurred under the selected Account and Fee Program.*

8. Invoice: The User can view any invoices that had been issued for the selected account under the

particular fee program.

The User can view the details of the

invoice by selecting the Detail icon. The Invoice Detail will show the different transactions that were included in the invoice and will also display any payment information if a payment was made towards the invoice.

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9. Contract: Based on the Account’s assigned Fee Programs, this tab is used to track any contracts that the Account must follow. To add a new contract to the account, the User clicks the

button and inputs the Contract information and which current Pricing Information the contract will follow.

10. Dispute: The User is able to

log or track any disputes that an Account contact may have to an invoice. The User can add a new dispute by clicking

the button.

Transactions associated to the dispute will be placed on hold until a settlement is reached.

The dispute must be linked to an invoice.

New Disputes can also be added in the ‘Invoice’ module by selecting the ‘Dispute’ button next to the corresponding posted invoice.

Once a settlement has been reached, the Settlement Date, Amount, and Comments can be entered to close the

dispute by clicking the Edit icon.

11. Attachments: The User can upload any documents

related to the account (i.e. contract documents)

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12. Reports: The User will be able to select the View icon to view different reports within the FIMS system. The User can filter results using the search fields at the top of the reports.

13. Comments: The User is able to enter different comments on the Account that can be viewed by anyone that has access to that account. The User is also able to submit emails to the account contacts through this tab.

6.2 Manage Contract Data

1. Navigate to ‘Fee Management’ and the ‘Account Management’ submodule. 2. Search for the account in which you want to view the contract data. You can use any of the search

filters available below. See section 5.1.2 #3 for more details.

3. Click on the ‘Edit’ icon to open up the account record.

4. To view the contract information for other fee programs, select a different program from the dropdown

menu and click the button.

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5. Once the fee program loads, navigate to the ‘Contract’ tab.

Current Contract information can be seen in gridview.

If Contract information was gathered from the Program database (i.e. SDWIS), then the contract information can be updated but the Pricing Information and Contract cannot be altered or deleted.

6.2.1 Creating a New Contract

1. Click on the button.

2. The User will be prompted to enter the Contract Information along with the price information that the contract will follow.

3. All available Pricing for the Fee Program selected will be shown. Pricing can be removed from the contract by clicking on the

red icon.

4. Click the to reproduce all of the Pricing options for the Fee Program.

5. Once all contract information is entered,

click the button.

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6.2.2 Edit Existing Contracts

1. Click on the Edit icon to open up a Contract record.

2. Once open, the User may change any of the contract information, including the Pricing as long as the Contract was created within FIMS. If the contract was created within a Program database (i.e. SDWIS), then the pricing information cannot be updated.

6.3 Establish & Maintain Pricing Basis

6.3.1 Unit Price

1. The User will navigate to the ‘Price’ submodule under the ‘Fee Management’ module.

2. All pricing information will be displayed in grid view.

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6.3.1.1 View/Edit Pricing Information

1. Click on the Edit icon to update the pricing record.

2. The pricing basic information can be updated, including: Price Name, Effective and Expiration Date, Status, and a Description. Inactive Pricing records will be unavailable to associate to Contracts.

3. The User can change the base price ($) for the different price tiers.

4. Click the button to save the updated pricing information.

5. Click the Print button to print a hard copy of the pricing information.

6. Back in the ‘Pricing List’ gridview, as seen in #2, the User can click the e-Notify

button to send a notification of the pricing update to all account Bill-To contacts that have that Pricing information included in their Contracts.

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6.3.1.2 Create New Pricing Information

1. Click on the New Price button from the ‘Price’ module main page.

2. Based on the Fee Program that the User selects, they will also need to enter the Charge type. The Effective date, Expiration date, and Price name are also required information.

3. Once all data is entered, click the button.

4. A new page will open showing the Pricing form for the particular ‘Charge Type’ that was selected. The Base Price can be changed for the different tiers.

6.4 Generate Charge Records

Charges will be generated based on active service contracts and the active pricing list that is tied to that service contract. If an account does not have an active service contract, then no charge will be generated. Charges will also be imported from other Program systems to FIMS for Customer Service/Account Manager Review.

1. Once the Charge has been generated, the Customer Service/Account Manager of the Fee Program will be notified via email to review the pending charge records.

2. The User will go to the ‘Charges’ submodule under ‘Fee Management’. Pending charges can be viewed under the ‘TBD Charges’ tab.

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3. Using the search filters at the top of the page, the User can filter the Charge batches.

4. Click on the ‘Detail’ icon to open the Charge Batch.

5. The User can review all Charge amounts and reason that that charge amount was determined.

6. Once reviewed, the User can eNotify the account Bill-To contacts of the newly generated charge amount by selecting the checkboxes next to the charges and the then

clicking the button. The User can also e-Notify all accounts in the Batch by returning to the TBD Charges tab and clicking the e-Notify button next to the charge in the ‘Batch Charge List.’

7. Account Contacts will have a chance to dispute the charge records. If a charge record is disputed and the EPD changes the Charge, the Charge can be re-run by clicking on the ‘Run’ button and the new charge will be generated.

8. Once all charges have been reviewed and accepted, the charges can be posted by clicking on the ‘Post’ button.

9. Once charges are posted, they can be viewed in the ‘Posted Charges’ tab.

6.5 Generate, Issue and Track Invoice

One invoice can be generated for each account during a billing period.

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6.5.1 Generate New Invoices

1. Go to the ‘Invoice’ submodule under ‘Fee Management.’

2. To generate an invoice, click on the

button.

3. The User must define the Fee Program; which will determine the invoice period, the invoice format, payment due date, and the accounts for which the invoices will be generated.

If there are no pending transactions linked to the account or an invoice has already been issued, then the invoice run will not create a new invoice for that account.

The User can view how many invoices were created in the batch by looking at the ‘# of Invoices’ column on the Batch Invoice List under the TBD Invoice tab.

All invoices that have not yet been posted can be viewed in the ‘Not Posted Invoice” tab.

6.5.2 Issuing Invoices

1. Once the invoices have been reviewed for accuracy, they may be posted by clicking on the button. Once the Invoices have been posted, the Post button will be greyed and inactive.

2. Invoices that have successfully posted can be found under the ‘Posted Invoice’ tab.

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6.5.3 Tracking Issued Invoices

The user can view and manage post issued invoicing tasks through the ‘Posted Invoice’ tab.

1. Print Invoice: The User can select the invoices they wish to print by selecting the checkboxes and

clicking on the Print Invoice button. While an invoice is being prepared for printing the Status will show as ‘P.’

2. eNotify: By selecting the different checkboxes next

to the invoices and clicking the button, the User can send an email notification of the invoice to the Bill-To contacts of the account. Within the email, the Account Contact can confirm receipt of the invoice. If they fail to confirm receipt via the email notification, then the invoice will be issued to them via mail. The FIMS User can see if the invoice was received via email by looking at the E-Confirmed Date column. Invoices that are in the batch eNotification queue will show a status of ‘E.’

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3. Invoice Regeneration: To retrieve a copy of the most recent invoice record for an account, the User

must select the checkboxes next to the invoices and click the button. This will pull the latest information invoice information to the PDF. When invoices have been sent to the Invoice Regeneration Queue, they will show a Status of ‘R.’ When the regenerated invoice has been received the status of the record will change back to ‘A.’

4. Collections: Once an invoice has been overdue for a certain period of time, the invoice can be sent for collection. A batch of invoices can be sent to ‘Collection’ by selecting multiple checkboxes and

clicking the button at the top of the page, or individual invoices can be sent to

collection by clicking the button next to the record.

5. Dispute: For more information on Dispute tracking please see section 5.6.

6.6 Receive and Resolve Dispute

Dispute records can be entered into FIMS in the Invoice submodule. Once entered, Disputes can be tracked through Account Management or through Dispute.

6.6.1 Receive a Dispute

1. The User will navigate to the ‘Invoice’ submodule under ‘Fee Management.’ Once there, click on the ‘Posted Invoice’ tab to see all invoices that may be disputed.

2. If the Account Contact disagrees with the charges in the invoice, then a Dispute record can be opened for that

invoice. Click on the Dispute button next to the invoice.

3. To add a new dispute click the

button. The invoice number will be populated automatically but the User must enter the Dispute Status, Type, Date, and the Charge amount.

4. Once a dispute is recorded, it can be tracked and updated either through the Account Management ‘Dispute’ tab (seen in section 5.1.2 #10) or through the ‘Dispute’ submodule under ‘Fee Management.’ Disputed transactions will be placed “On-hold’ during this process.

6.6.2 Resolve a Dispute

1. Once a dispute is resolved, the User can navigate to ‘Account Management’ and browse to the dispute tab for the applicable account.

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2. Click on the ‘Edit’ icon to open up the dispute record.

3. The User can now enter the date that the dispute was settled and the amount that is owed by the account. Once this dispute is saved, the account contact will be notified of the settlement and a settlement transaction will be created for the settlement amount.

Unlock Dispute/Unlock Settlement: As soon as a dispute is entered, a transaction is created in FIMS to offset the current transactions within the invoice. The ‘Unlock Dispute’ button allows the User to change the dispute charge if there was an error. Same logic applies for the Settlement amount once a settlement is reached.

6.7 Receive, Batch Upload, Validate and Post Payments

Payments can be received through FIMS either from FIMS either by manual entry or importing from a lockbox or other Program systems.

6.7.1 Receiving Payments

1. The User will navigate to the ‘Payment’ module under ‘Fee Management.’

2. Under the ‘Pending Payment’ tab, the User can view all Batch Payments that have not yet been posted. The User can see pending payments that have either been manually entered or have been imported from the bank via lockbox.

3. Payments that have been received via another Program system or a lockbox will have a download file attached to the payment batch. To view the payments, click on the ‘Edit’ icon.

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6.7.1.1 Batch Upload Payments

1. To batch upload payments, the User must first download the Excel Payment Template from the ‘Pending Payment’ tab.

2. The User can now enter all the payment information into the excel sheet.

3. When data entry is complete, click on the green ‘Generate XML’ button at the top of the excel sheet. This will prompt you to save the document as an XML file, which will be readable by FIMS.

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4. To upload this XML file, click on the button, under the ‘Pending Payment’ tab.

5. Select the XML file from your local computer and Click Upload.

6. Once, the file uploads, the User will be prompted to review the information, validate the payment, and then post it.

6.7.1.2 Manually Enter Payments

1. To enter payments manually, the User can

click on the button.

2. The User must enter the Batch Number, Date of deposit, and the Number of payments or items that are in the batch. Once finished, click Proceed.

3. This will open a new window that will allow the user to enter all the payment information including the Invoice #, Account ID, etc… Once all information is entered and passes the validation check, the Payments can be posted.

6.7.1.3 Splitting Payments

If a payment is received that is greater than the current invoice amount, then the payment can be split between other invoiced amounts.

1. First, enter the payment information for the first instance.

2. Click on the icon to split the payment.

3. All of the information from the first payment will be copied into the second payment record except for the payment amount and any payment comments.

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6.7.1.4 Validating Payments

4. Entered payments will need to pass a validation check.

5. Once all payments are entered, the User can click on the button.

6. FIMS will then make sure that the information entered passes a certain set of rules. The user can hold their mouse over each of the symbols listed below that appear in front of the payment record to see more information.

Waiting for Validation: If all payment information is entered, but the User has not yet selected to

validate the payments (seen in 6.7.1.3 #2), then this symbol will appear in front of the payment record.

Error: If a data entry area receives an error message, denoted by , then the User will not be able to post the payments until the errors are fixed. The area that the error takes places will be highlighted in red.

Warnings: A warning means that there is some discrepancy in the information entered and information stored in FIMS. Warnings should be reviewed for accuracy, however, they will not

prevent the payments from being posted. The User will see next to payment records that have received a warning and the area of the warning will be highlighted in yellow.

Pass: If all of the information entered passes the validation check, then the User will see next to the payment record.

7. The User may generate a report showing the validation exceptions by clicking the

button.

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8. Once all payments are valid, the User can save the Payments. This will save the Payment batch under the ‘Pending Payments’ tab and will allow other FIMS Users to come in and verify the payments.

9. To view individual payment records that have not yet been posted, the User can also go to the “Not Posted Payment” tab.

10. When all payments have been verified the User can post the payments.

6.7.2 Posting Payments

1. In order to post a payment, no data fields can contain an error message.

2. The User can choose to Post or Not to post individual payment records by selecting the radio buttons.

3. Click on the

button to reconcile the payments.

4. All Posted payments can be viewed under the “Posted Payment” tab.

6.7.2.1 Exporting to PeopleSoft

Once the payments have been reconciled in FIMS, the payments can be exported to PeopleSoft.

1. Under the “Posted Payment” tab, the User can filter the payments by using the search filters at the top of the page. The User can also filter by payment records that have not yet been exported to PeopleSoft by checking the checkbox.

2. Once the User has filtered the payments, they can click on the button.

6.8 Collection

Invoices that have not been paid for over a certain period of time can be sent to the Collection agency.

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An Invoice can be sent to Collections by clicking on the button. (See section 6.5.3 #4 for more information). Once a payment has been sent to Collections, it can be tracked in the Collection module.

Once a collection amount has been received, the User can click on the

icon to open the collection record. The Status will be changed from “In Process” to “Collection Completed” and the Collection Amount and Completed date can be entered.

Collections can also be tracked via the Account Management submodule and the ‘Collection’ tab under the applicable account.

Once a collection has been settled, the FIMS User must enter an adjustment for the account. See Section 6.11 of more information on handling adjustments

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6.9 Run Balance Clearance at Fiscal End

1. The User will navigate to the ‘Clearance’ submodule under ‘Fee Management.’

2. Then click on the button.

3. The User will enter which Fee Program to run the clearance for and then select the Account IDs. If the User is running the clearance for the entire Fee Program, they can skip the Account ID section.

4. The User can review the clearance by under the ‘TBD Clearance’ tab by clicking on the ‘Detail’

icon, or the User can review all clearance records by navigating to the ‘Not Posted Clearance’ tab.

5. Once the Clearance records have been reviewed for the Fee Program, the User can click on the

button. 6. Once a clearance has been posted the User has the option of exporting the clearance records to

excel by clicking the button.

6.10 Make Adjustment to Reconcile Balance, Review and Approve

Adjustments can be made for many different reasons, including:

1. Customer Requesting Credits/Refunds/Discounts

2. Customer Overpays

3. To Offset disputed transactions

4. Create additional charges

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1. The User navigates to the ‘Adjustment & Approval’ submodule under ‘Fee Management.’

2. To create a new adjustment, click on

the button.

3. The User must associate an account for which the adjustment has been requested by clicking on the

button.

4. Enter the requested adjustment amount and include the reason for which the adjustment is being requested.

5. The Adjustment request will be held in the ‘Pending Adjustments’ tab until it has been reviewed

and either Approved or Rejected. The User can click on the or buttons, respectively. If an adjustment is approved, then a transaction will be created and the User will be able to view the approved adjustment under the “approved Adjustments” tab. Rejected adjustments can be seen under the “Rejected Adjustments” tab.x

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7 Fee Programs

7.1 Fee Program Code Table

Fee Program Code A Suggested Code

RADIOACTIVE MATERIALS ANNUAL LICENSE RAD A-RADAL

RADIOACTIVE MATERIALS GENERAL LICENSE RAD A-RADGL

RADIOACTIVE MATERIALS RECIPROCITY RAD A-RADR

RADIOACTIVE MATERIALS -Industrial Radiography Exam RAD A-RADIRE

AIR PERMIT FEE AIR A-PER

EXPEDITE AIR APPLICATION FEE XAIR A-XAPP

DRINKING WATER DW W-DW

CONSTRUCTION STORM WATER PERMIT FEE (EROSION & SED) CSW-ES W-E&S

SURCHARGE ON WASTE DISPOSAL (SW FEE) SWFee L-SW

HAZARDOUS WASTE MGMT FEE HWM L-HWM

HAZARDOUS SUBSTANCE FEE AHS L-AHS

VOLUNTARY REMEDIATION FEES VRP L-VRP

BROWNFIELDS - HAZARDOUS WASTE REUSE AND REDEVELOPMENT FEES BRN L-BRN

SCRAP TIRE ST L-ST

ENVIRONMENTAL ASSURANCE FEE (GUST FEE) GUST L-GUST

ASBESTOS ABATEMENT PROJECT FEES APN L-APN

RRP - FIRM FEES RRP-F L-RRPF

CERTIFICATION & RENEWAL FEE - LEAD ABATEMENT FIRMS PbF L-PbF

RRP FEES - RENOVATOR FEE RRP-R L-RRPR

LEAD INSPECTOR, SUPERVISOR, DESIGNER, RISK ASSESSOR FEE PbISDRA L-PbISDRA

LEAD FEE TRAINING FEE PbTr L-PbTr

LEAD BASED PAINT PROJECT FEES PbNTP L-PbNTP

LEAD - COMBINED INSPECTOR & RISK ACCESSOR FEE PbCIR L-PbCIR

ASBESTOS LICENSE FEE ACLic L-ACLic

LEAD CERTIFICATION AND RENEWAL FEE FOR LEAD WORKERS PbW L-PbW

RRP - TRAINING PROVIDER FEES RRP-Tr L-RRPTr

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7.2 Fee Program and Fee Category Relationship

Fee Program Suggested Code Suggested Fee Category(s)

RADIOACTIVE MATERIALS ANNUAL LICENSE A-RADAL Permit / License, Penalty, Interest

RADIOACTIVE MATERIALS GENERAL LICENSE A-RADGL Permit / License, Penalty, Interest

RADIOACTIVE MATERIALS RECIPROCITY A-RADR Regulation, Penalty, Interest

RADIOACTIVE MATERIALS -Industrial Radiography Exam A-RADIRE

Service, Penalty, Interest

AIR PERMIT FEE A-PER Permit / License, Penalty, Interest

EXPEDITE AIR APPLICATION FEE A-XAPP Permit / License, Penalty, Interest

DRINKING WATER W-DW Service, Penalty, Interest

CONSTRUCTION STORM WATER PERMIT FEE (EROSION & SED) W-E&S

Permit / License, Penalty, Interest

SURCHARGE ON WASTE DISPOSAL (SW FEE) L-SW Regulation, Penalty, Interest

HAZARDOUS WASTE MGMT FEE L-HWM Service, Penalty, Interest

HAZARDOUS SUBSTANCE FEE L-AHS Regulation, Penalty, Interest

VOLUNTARY REMEDIATION FEES L-VRP Service, Penalty, Interest

BROWNFIELDS - HAZARDOUS WASTE REUSE AND REDEVELOPMENT FEES L-BRN

Service, Penalty, Interest

SCRAP TIRE L-ST Regulation, Penalty, Interest

ENVIRONMENTAL ASSURANCE FEE (GUST FEE) L-GUST Regulation, Penalty, Interest

ASBESTOS ABATEMENT PROJECT FEES L-APN Regulation, Penalty, Interest

RRP - FIRM FEES L-RRPF Regulation, Penalty, Interest

CERTIFICATION & RENEWAL FEE - LEAD ABATEMENT FIRMS L-PbF

Permit / License, Penalty, Interest

RRP FEES - RENOVATOR FEE L-RRPR Permit / License, Penalty, Interest

LEAD INSPECTOR, SUPERVISOR, DESIGNER, RISK ASSESSOR FEE L-PbISDRA

Permit / License, Penalty, Interest

LEAD FEE TRAINING FEE L-PbTr Service, Penalty, Interest

LEAD BASED PAINT PROJECT FEES L-PbNTP Regulation, Penalty, Interest

LEAD - COMBINED INSPECTOR & RISK ACCESSOR FEE L-PbCIR

Permit / License, Penalty, Interest

ASBESTOS LICENSE FEE L-ACLic Permit / License, Penalty, Interest

LEAD CERTIFICATION AND RENEWAL FEE FOR LEAD WORKERS L-PbW

Permit / License, Penalty, Interest

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Fee Program Suggested Code Suggested Fee Category(s)

RRP - TRAINING PROVIDER FEES L-RRPTr Permit / License, Penalty, Interest

NOTE: enfoTech assumes there would be penalty / interest charges for each fee program. If there is no penalty / interest associated with a fee program, EPD could take out from the above tale. enfoTech also requests for EPD’s input in the Fee Program – to – Fee Category relation table. The association will be used to generate Revenue Report.

7.3 FIMS Integration with Fee Program Systems

Fee Program Charge Source

RADIOACTIVE MATERIALS ANNUAL LICENSE

RADIOACTIVE MATERIALS GENERAL LICENSE

RADIOACTIVE MATERIALS RECIPROCITY

RADIOACTIVE MATERIALS -Industrial Radiography Exam

AIR PERMIT FEE

EXPEDITE AIR APPLICATION FEE LEMIR

DRINKING WATER SDWIS

CONSTRUCTION STORM WATER PERMIT FEE (EROSION & SED) GEOS

SURCHARGE ON WASTE DISPOSAL (SW FEE)

HAZARDOUS WASTE MGMT FEE LEMIR

HAZARDOUS SUBSTANCE REPORTING FEE LEMIR

VOLUNTARY REMEDIATION FEES LEMIR

BROWNFIELDS - HAZARDOUS WASTE REUSE AND REDEVELOPMENT FEES LEMIR

SCRAP TIRE LEMIR

ENVIRONMENTAL ASSURANCE FEE (GUST FEE) LEMIR

ASBESTOS ABATEMENT PROJECT FEES LEMIR

RRP - FIRM FEES LEMIR

CERTIFICATION & RENEWAL FEE - LEAD ABATEMENT FIRMS LEMIR

RRP FEES - RENOVATOR FEE LEMIR

LEAD INSPECTOR, SUPERVISOR, DESIGNER, RISK ASSESSOR FEE LEMIR

LEAD FEE TRAINING FEE LEMIR

LEAD BASED PAINT PROJECT FEES LEMIR

LEAD - COMBINED INSPECTOR & RISK ACCESSOR FEE LEMIR

ASBESTOS LICENSE FEE LEMIR

LEAD CERTIFICATION AND RENEWAL FEE FOR LEAD WORKERS LEMIR

RRP - TRAINING PROVIDER FEES LEMIR

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7.4 Post Payment Required Fields

Fee Program

Account ID

Account Name

Allocated Amount

Invoice #

Check #

Bank Batch #

Deposit Date

Payment Method

RADIOACTIVE MATERIALS ANNUAL LICENSE √

RADIOACTIVE MATERIALS GENERAL LICENSE √

RADIOACTIVE MATERIALS RECIPROCITY √

RADIOACTIVE MATERIALS -Industrial Radiography Exam √

AIR PERMIT FEE √ √ √

EXPEDITE AIR APPLICATION FEE √

DRINKING WATER √

CONSTRUCTION STORM WATER PERMIT FEE (EROSION & SED) √

SURCHARGE ON WASTE DISPOSAL (SW FEE) √

HAZARDOUS WASTE MGMT FEE √

HAZARDOUS SUBSTANCE REPORTING FEE √

VOLUNTARY REMEDIATION FEES √

BROWNFIELDS - HAZARDOUS WASTE REUSE AND REDEVELOPMENT FEES √

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Fee Program

Account ID

Account Name

Allocated Amount

Invoice #

Check #

Bank Batch #

Deposit Date

Payment Method

SCRAP TIRE √ √

ENVIRONMENTAL ASSURANCE FEE (GUST FEE) √

ASBESTOS ABATEMENT PROJECT FEES √

RRP - FIRM FEES √ √

CERTIFICATION & RENEWAL FEE - LEAD ABATEMENT FIRMS √

RRP FEES - RENOVATOR FEE √

LEAD INSPECTOR, SUPERVISOR, DESIGNER, RISK ASSESSOR FEE √

LEAD FEE TRAINING FEE √

LEAD BASED PAINT PROJECT FEES √

LEAD - COMBINED INSPECTOR & RISK ACCESSOR FEE √

ASBESTOS LICENSE FEE √

LEAD CERTIFICATION AND RENEWAL FEE FOR LEAD WORKERS √

RRP - TRAINING PROVIDER FEES √

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Fee Program

Bank Transaction Number

Check Written Date

Fee Program

Comment Submittal ID

Reporting Requirement ID

RCRA ID

Title III ID

RADIOACTIVE MATERIALS ANNUAL LICENSE

RADIOACTIVE MATERIALS GENERAL LICENSE

RADIOACTIVE MATERIALS RECIPROCITY

RADIOACTIVE MATERIALS -Industrial Radiography Exam

AIR PERMIT FEE

EXPEDITE AIR APPLICATION FEE

DRINKING WATER

CONSTRUCTION STORM WATER PERMIT FEE (EROSION & SED)

SURCHARGE ON WASTE DISPOSAL (SW FEE)

HAZARDOUS WASTE MGMT FEE

HAZARDOUS SUBSTANCE REPORTING FEE

VOLUNTARY REMEDIATION FEES

BROWNFIELDS - HAZARDOUS WASTE REUSE AND

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Fee Program

Bank Transaction Number

Check Written Date

Fee Program

Comment Submittal ID

Reporting Requirement ID

RCRA ID

Title III ID

REDEVELOPMENT FEES

SCRAP TIRE √

ENVIRONMENTAL ASSURANCE FEE (GUST FEE)

ASBESTOS ABATEMENT PROJECT FEES

RRP - FIRM FEES √

CERTIFICATION & RENEWAL FEE - LEAD ABATEMENT FIRMS

RRP FEES - RENOVATOR FEE

LEAD INSPECTOR, SUPERVISOR, DESIGNER, RISK ASSESSOR FEE

LEAD FEE TRAINING FEE

LEAD BASED PAINT PROJECT FEES

LEAD - COMBINED INSPECTOR & RISK ACCESSOR FEE

ASBESTOS LICENSE FEE

LEAD CERTIFICATION AND RENEWAL FEE FOR LEAD WORKERS

RRP - TRAINING PROVIDER FEES