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Information Governance Challenges – Capture, Mobility, Social, Collaboration and BPM
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Capture/Mobility/Social/Collaboration and BPM
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The Foundation for Resilient Enterprises
ORGANIC RETURN ON INVESTMENT
Information Governance Challenges – Capture, Mobility, Social, Collaboration and BPM
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Carlos [email protected]@clatourrette
http://www.latourrette-consulting.com http://www.linkedin.com/company/latourrette-consulting http://www.facebook.com/Latourrette.Consultinghttp://twitter.com/#!/LatourretteCnsl
THANK YOU!
Rua do OuteiroPortoPortugal
IddNetLeiriaPortugal
PleasantonSan Francisco Bay AreaEUA
Vila OlimpiaSão PauloBrasil
Information Governance Challenges – Capture, Mobility, Social, Collaboration and BPM
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COMO CALCUAR O ROI DE UM PROJETO PAPERLESS
All the information contained in this document is protected by internationals copyright laws. This document is integrant part of Latourrette Consulting Methodology used to approach ECM and BPM projects. For this reasons shall not be
transmitted to third parties, by any means, without previous explicit consent from Latourrette Consulting.
Information Governance Challenges – Capture, Mobility, Social, Collaboration and BPM
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5 ECM ROI MYTHS
AIIM.ORG
Myth # 3 – Total ROI for an ECM implementation can be identified up front and accounted for in advance.
Reality: ROI for an ECM application can be partially identified before the system is implemented. However, ECM is a tool that enables ongoing process improvements and once successfully adopted, breeds further expansion throughout an organization, with numerous new opportunities for ROI that couldn’t have been identified at the beginning. The total ROI for ECM over a one-to-five year period is usually substantially higher than initially planned.
Information Governance Challenges – Capture, Mobility, Social, Collaboration and BPM
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JONH MANCINI5
AIIM INDUSTRY REPORTS
Information Governance Challenges – Capture, Mobility, Social, Collaboration and BPM
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FORRESTER, CMS WATCH &GARTNER
ROI on ECM gets a pretty bad rap. A Forrester Research survey found 49% of companies couldn’t calculate the value of their ECM systems. Analyst firm CMS Watch recently called technology ROI “fiction,” and Gartner has written about the alternative “value of investment” (VOI).
49% OF COMPANIES CANT´T CALCULATE ECM ROI
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ALAN PELZ-SHARP
Let me state my take on ROI calculations as clearly as I can. ROI calculations for information technology are junk calculations, a fraud, a nonsense, and a complete waste of time. Clear enough for you? Oh and by the way, ROI calculations from software vendors are even worse...ROI assessments are based on the simplistic formula of benefits minus costs to calculate the return on your investment. But simple is not always smart, and most if not all the of the benefits in such calculations are by nature predictive. In other words they are guesses, and in my experience, almost always overly optimistic -- and fatuous guesses at that.
ROI CALCULATIONS...ARE A JOKE....
Information Governance Challenges – Capture, Mobility, Social, Collaboration and BPM
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WHY RESILIENT ENTERPRISE INVESTMENTS WITH ORGANIC ROI?
PAPERLESS PROJECT ROI
Information Governance Challenges – Capture, Mobility, Social, Collaboration and BPM
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WHY ORGANIC ROI?
Information Governance Challenges – Capture, Mobility, Social, Collaboration and BPM
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WHY ORGANIC ROI?
Information Governance Challenges – Capture, Mobility, Social, Collaboration and BPM
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WHY ORGANIC ROI?
PORQUÊ?
Information Governance Challenges – Capture, Mobility, Social, Collaboration and BPM
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WHY INCREASE PRODUCTIVITY OF KNOWLEDGE WORK AND KNOWLEDGE WORKERS …?
• To maintain and increase the binomial productivity / efficiency to higher levels without increasing operating costs?
• To keep teams motivated?
• To create a strong sense of engagement among employees at all levels of the organization, customers and all other stakeholders?
• To create Organizational Resilience?
• To develop new forms of Revenue?
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THE TIMES THEY ARE A-CHANGIN'
… (BOB DYLAN 1964)
WY ORGANIC ROI?
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CHALLENGES …
221 millions of new Tablets in 2015... (IDC)
1500 millions of new Smartphonesin 2015 adding to 1200 millions in 2014... (IDC)
Information Governance Challenges – Capture, Mobility, Social, Collaboration and BPM
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CHALLENGES …
221 millions of new Tablets in 2015... (IDC)
1500 millions of new Smartphonesin 2015 adding to 1200 millions in 2014... (IDC)
72,1 millions (IDC)
26,4 millions 2014 155,7 millions 2019
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CHALLENGES …
Information Governance Challenges – Capture, Mobility, Social, Collaboration and BPM
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CHALLENGES …
No Reino Unido foram pagos £2.32 bilion com tecnologia contacless em 2014.....3 X mais que em 2013...
• Na Australia 69% das transações são contacless...
• VISA Europe: 1.6 bilion Euros usando pagamentos contacless ... em MARÇO...
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CHALENGES… THREATS OR OPPORTUNITIES?
Information Governance Challenges – Capture, Mobility, Social, Collaboration and BPM
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CHALENGES… THREATS OR OPPORTUNITIES?
Information Governance Challenges – Capture, Mobility, Social, Collaboration and BPM
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MARKET INTELIGENCE GARTNER
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MARKET INTELIGENCE AIIM
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MARKET INTELIGENCE AIIM
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WALTER W. KOCH
… Obviamente as organizações precisam entender esta movimentação e estar aptas a se posicionarem. Os que não o fizerem farão parte da vala do Blockbuster e Barsa, pois segundo o relatório intitulado Digital Vortex: How Digital Disruption is Redefining Industries, apresentado pelo DBT Center (Global Center for Digital Business Transformation) em uma iniciativa conjunta da Cisco e do International Institute of Management Development (IMD) de Lausanne - Suíça, cerca de 40% das atuais empresas em cada um dos 12 setores analisados irão desaparecer nos próximos 5 anos.
DIGITAL TRANSFORMATION EFFECTS
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WHAT ARE YOU SELLING/WHAT ARE YOU BUYING?
BEWARE WHAT YOU ASK...VERY MUCH
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We help companies like YOURS to simplify the way to interact
with your documents and business processes.
HOW DO YOU FEEL that your company would be if it ONLY has
digital information? ....
In your opinion, what impact this change would
have in YOUR COMPANY?
WHAT ARE YOU SELLING/BUYING? PAPERLESS?
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… “PAPERLESS”… THREAT OR OPPORTUNITY?
?
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… “PAPERLESS”… THREAT OR OPPORTUNITY?
WHAT IF?
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… “PAPERLESS”… THREAT OR OPPORTUNITY?
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http://www.flickr.com/photos/verbeeldingskr8/3638834128/
• FAST
• ANYWHERE
• IN ANY FORMAT
IN A WORLD OF PAPERLESS IT’S CRUCIAL TO FILTER AND SORT ALL THE INFORMATION CAPTURED …
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Using implicit knowledge ...
… IT IS CRUTIAL TO FILTER AND CLASSIFY ALL INFORMATION CAPTURED... AUTOMATICALLY …
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RULE (GOVERN) THE TAXONOMY, UNIFORM METADATA AND CONTENT
TYPES
INFER AN INFORMATION ARCHITECTURE BASED ON THE REAL INFORMATION USE THAT DERIVED INTO A CLASSIFICATION
PLAN
AUTO-CLASSIFY DOCUMENTS FROM MULTIPLE POINTS (UPLOAD, SCANNING, FILE SHARE, PCs, SOCIAL NETWORKS,…)
… ORGANIZE IT… SHARE IT… AUTOMATICALLY
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We help companies like YOURS to simplify the way to interact
with your documents and business processes.
HOW DO YOU FEEL that your company would be if it ONLY has
digital information? ....
… and how would you find that ALL that information has
the ability to automatically organize itself?
In your opinion, what impact this change would
have in YOUR COMPANY?
WHAT ARE YOU SELLING/BUYING?
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PAPERLESS
SocialECMBPMMobil
e
WHAT ARE YOU SELLING/BUYING?
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TOUCHLESS PROCESSES
SocialECMBPMMobil
e
WHAT ARE YOU SELLING/BUYING?
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ROADMAP FOR A RESILIENT TOUCHLESS ENTERPRISE – LATOURRETTE CONSULTING®
Capture to Process – Focus on Auto-Classification and automatic extraction of documents content
ECM/Governance - Focus on Content (Adoption via Findability)
Mobilize Back-End Systems - Focus on Mobility and Digital Signatures (Adoption via Engagement)ECM & BPM – Focus on Integration of Content with processes (Adoption via Process/Case/Content Contextualization)
Social Work – Focus on Business Process Conversation (Adoption via Social Collaboration)
Training – Develop new competencies on ECM/EIM/SOCIAL/BIG DATA (Focus on USER EMPOWERMENT)
AUTO
MAT
ION
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IN A CHANGING WORLD THE INVESTMENTS WITH GREATER RETURN ARE THE ONES THAT WILL MAKE YOUR BUSINESS MORE RESILIENT
WHY ORGANIC ROI MATTERS?
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A MILLION DOLLAR ROI“APENAS MAIS UMA COISA…!”…
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GOOD OR BAD MATH?
A MILLION DOLLAR ROI …
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WHY INFORMATION MANAGEMENT ?
FOR EACH MONTLY 170.000 USD PAYED TO “KNOWLEDGE WORKERS”
ARE LOST BETWEEN 60.000 USD AND 85.000 USD…EVERY MONTH
FOR EACH YEAR ARE LOST …
BETWEEN 700.000 USD AND
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Carlos [email protected]@clatourrette
http://www.latourrette-consulting.com http://www.linkedin.com/company/latourrette-consulting http://www.facebook.com/Latourrette.Consultinghttp://twitter.com/#!/LatourretteCnsl
MUITO OBRIGADO!
Rua do OuteiroPortoPortugal
IddNetLeiriaPortugal
PleasantonSan Francisco Bay AreaEUA
Vila OlimpiaSão PauloBrasil
