Segurança no novo espaço de trabalho

1 © 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

Collaborative Workplace

Ricardo Ogata Cloud Collaboration Sales Lead – Latin America


Today

Interdependent work Flexible, agile teams Team from anywhere Work with employees, partners, and customers

Past Individual work

Fixed, long-term teams Team in the office

Work mostly with employees

The Way We Work Has Changed


Align Business and IT Strategy How do I…

How do we allow for maximum productivity anywhere, on any device?

How do I ensure security and compliance?

How do we enable better real-time

knowledge sharing?

How do I support business continuity,

growth, and innovation?


Collaboration Evolution A Strategic Approach to Collaboration

PBX Call Manager TelePresence Mobile Collaboration

Unified Communications Pervasive Video Unified Workspace

Value Prop

UC UC UC TelePresence Mobility

•  Extend consistent voice communications services to employees in their workspaces -- on the main campus, at branch offices, remote, or mobile.

•  Secure, reliable, scalable communications that take advantage of your LAN and WAN

•  Simply operations with remote network management

•  Be more productive through face-to-face collaboration

•  Reduce Travel

•  Expedite decision making

•  Transform the organization with greater effeciency

•  Be greener

•  Enable a connected & productive workforce from anywhere on any device.

•  Drive productivity and efficiency with mobile video

•  Integrate mobile workers into virtual teams

•  Enable telework

•  Improve employee experience with flexible work environment

Migrate from Centrex / TDM to IP PBX

Unified Communications

•  Unify voice, video, data, and mobile applications on fixed & mobile networks.

•  Communicate using almost

any media, device, or operating system

•  Take advantage of a wide array of Cisco IP endpoints to meet diverse communications needs

•  Optimize efficiency with Cisco Unified Communications network management

Maximize adoption of UC Upgrade to CUCM 9.0 Make Video Pervasive Enable a mobile workforce Goal

•  Extend video capabilities through a single, unified communications infrastructure

•  Simplify voice network, expedite provisioning & streamline maintenance

•  Enable more effective communication

•  Enable mobility with any content type, on any device

•  Improve collaboration –with one click for IM, phone or video conference

UC


Collaboration Evolution A Strategic Approach to Collaboration

PBX Call Manager TelePresence Mobile Collaboration

Unified Communications Pervasive Video Unified Workspace

Value Prop

UC UC UC TelePresence Mobility

•  Extend consistent voice communications services to employees in their workspaces -- on the main campus, at branch offices, remote, or mobile.

•  Secure, reliable, scalable communications that take advantage of your LAN and WAN

•  Simply operations with remote network management

•  Be more productive through face-to-face collaboration

•  Reduce Travel

•  Expedite decision making

•  Transform the organization with greater effeciency

•  Be greener

•  Enable a connected & productive workforce from anywhere on any device.

•  Drive productivity and efficiency with mobile video

•  Integrate mobile workers into virtual teams

•  Enable telework

•  Improve employee experience with flexible work environment

Migrate from Centrex / TDM to IP PBX

Unified Communications

•  Unify voice, video, data, and mobile applications on fixed & mobile networks.

•  Communicate using almost

any media, device, or operating system

•  Take advantage of a wide array of Cisco IP endpoints to meet diverse communications needs

•  Optimize efficiency with Cisco Unified Communications network management

Maximize adoption of UC Upgrade to CUCM 9.0 Make Video Pervasive Enable a mobile workforce Goal

•  Extend video capabilities through a single, unified communications infrastructure

•  Simplify voice network, expedite provisioning & streamline maintenance

•  Enable more effective communication

•  Enable mobility with any content type, on any device

•  Improve collaboration –with one click for IM, phone or video conference

UC


THEN NOW

Essential Elements of Collaboration

PEOPLE Inside my organization

Dispersed, mobile teams

CONTENT Documents, Text Video, Voice

CONTEXT Search Information finds you

SECURITY Inside the firewall, walled off

Inclusive, selective, policy-based

DEPLOYMENT On premise Cloud, hybrid

COMMUNITIES Hierarchy Self-organizing


The workplace of the future is a Connected Workplace

The workplace of the future…

Attractive and appealing for

employees and visitors

Embedded collaboration capabilities

Activity-Based facilities

Converged space, policy and technology

Corporate Real Estate

Human Resources

Information Technology



Work at Home, Mobility / Telecommuting Blending the physical and virtual collaboration experiences


Workplace Management Tools Guest Services

User Collaboration Services

Technology-Enabled Workplace Experiences

Cisco’s Solutions for the Next-Generation Workplace

Cis

co S

ervi

ces

Workplace Analytics

Enterprise Network

Security


Robust Enterprise Networks Provide the Foundation

•  Flawless connectivity across any workspace

•  Guaranteed performance and reliability in workplaces that are more densely populated

•  Ability to support and optimize bandwidth intensive applications

•  An intelligent infrastructure that provides insights on employee and visitor behaviors


Security Ensures Assets are Protected

•  Seamless and secure access to the enterprise for dispersed/remote employees

•  Protecting intellectual assets with an increasingly contingent workforce

•  Defending against advanced threats as more intelligent devices enter the workplace


Secure Mobility


Building a Secure Collaboration System Protecting all Elements of the UC System

Infrastructure Secure connectivity and transport

Endpoints Authenticated IP phones, soft clients and other devices

Applications Auto-attendant, Messaging, and Customer Care

Call Control Secure Protocols for Call Management Features

Cisco Collaboration

Cloud WebEx, CMR, and Spark Encryption


Cisco Collaboration Edge Industry’s most comprehensive any-to-any collaboration solution

PSTN or IP PSTN Cloud Services

WebEx-Enabled TP

B2B

Branch Office

Analog Devices TDM or IP PBX

Consumers

Teleworkers

Mobile Workers

3rd Parties


© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 16

BYOD Rules of Use

Our Rules 1)  Cisco IT can remote wipe

your entire device, including personal data

2)  We will enforce a 4 digit PIN and 10 minute timeout

3)  You need to call the helpdesk immediately if you lose your device

All users must agree to the Rules of Use when signing

up for service

There is no IT jargon – the rules are simple for end-

users to understand

Cisco has a trade off between employee trust and

IT control


In Summary •  Security layer on top of a robust EN is critical in this new work

environment

•  With a more dispersed workforce Cisco AnyConnect and CVO solutions guarantee seamless and secure connectivity to the enterprises

•  Collaboration Edge allows secure connectivity and communication to devices "outside the firewall”

•  With the rise of contingent workers, Cisco ISE ensures the protection of a company’s intellectual capital

•  Consumer and business devices convergence, Cisco’s NGFW provides Advanced Threat Protection and unifies company’s security framework

Business Case – Cisco on Cisco

Reduction in office space

30% Reduction in

chargeback per employee

50% Increase in employee

satisfaction

80% of employees say communications have improved

82%

Easy of finding quiet space

62% Easy of finding a

meeting room

80% Prefer environment

77%

CAPEX Cable and IT Infrastructure

-50%

CAPEX for furniture

-55%

Return on Investment

< 3yrs

Reduction in office space

30%

Reduction in chargeback per

employee

50%

Increase in employee satisfaction

80%

of employees say communications have

improved

82%


Cisco Collaboration Edge

3rd party businesses Teleworkers Mobile workers Consumers

TDM or IP PBX Analog devices Branch offices

Collaboration Edge Firewall Traversal Session Border Control Gateways Branch Survivability

Cloud service users

ON-PREMISES OR CLOUD CISCO UC

Internet, PSTN, IP PSTN

WAN

Internet

Industry’s most comprehensive any-to-any collaboration solution


Cisco IT BYOD Architecture Devices

iPhone

Tablets

Android

BlackBerry

Virtual Clients

Desktop/Notebooks

Device Security Encryption Behavior Analysis Anti-Virus Backup

Connectivity Service Providers External Wi-Fi Internal Wi-Fi Wired

Secure Connectivity Cisco Access Control Server Cisco AnyConnect VPN Native Identity Management

Policy/Management Mobile Device Management Cisco Identity Services Engine Desktop Device Management

App Delivery Software Delivery Cisco ACNS

Client Apps

PPT Word Excel Exchange ClearCase Directory Bus

Apps Spark Blogs WebEx /

CMR Jabber

Web Apps Portals

Local Exchange

Unstructured Data Cache User Profile Data

Provisioning & M

anagement

Cisco E

nterprise Store

VDI