Concepção de um Planejamento Estratégico de TIC no CPD da Universidade Federal de Sergipe

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  • 8/14/2019 Concepo de um Planejamento Estratgico de TIC no CPD da Universidade Federal de Sergipe

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    spcj c` dmtj lj D`ls~j c` Y~jd`ttmh`lsj c` Cmcjt %DYC& cm Plfr`~tfcmc`

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    bmrj~mr`o lj h`~dmcj WN`mo >993X, C`rfcj im a~mlc` }pmlsfcmc` c` flbj~hmdj`t }p`

    tmj a`~mcmt lph hplcj c` l`ajdfjt fls`ltfrmh`ls` djhy`sfsfrj/ l`d`ttm~fj j s~m(

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    WN~fsj ` Hmamoem`t >991X,

    M S`dljojafm cm Flbj~hmdmj %SF& ~`rjopdfjljp m fls`ofaldfm j~amlf{mdfjlmo mj

    y~jhjr`~ n`l`bdfjt ym~m a`~f~ flbj~hmdj`t ` djle`dfh`lsjt y~`t`ls`t lmt j~amlf{mdj`t,

    Jt djomnj~mcj~`t ypc`~mh ~`s`~/ j~amlf{m~ ` mlmoftm~ flbj~hmdj`t ` djle`dfh`lsjt djh

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    djhypsmdfjlmft dmym{`t c` mpufofm~ j y~jd`ttj c` djhplfdmdmj `ls~` mt ym~s`t ym~m }p`

    ejpr`tt` phm cfts~fnpfdmj `df`ls` cmt flbj~hmdj`t ` cjt djle`dfh`lsjt mc}pf~fcjt,

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  • 8/14/2019 Concepo de um Planejamento Estratgico de TIC no CPD da Universidade Federal de Sergipe

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    lmj yjc`h t`~ j~amlf{mcmt ` ~`tjorfcmt tfhyo`th`ls` djh jt djhypsm(

    cj~`t ` t`pt ~`dp~tjt c` tjbsqm~`/ yj~ hmft s`dljojafm }p` c`s`lemh,

    WTform >995X

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    dfymft bplcmh`lsjt c` ph Yoml`kmh`lsj @ts~msafdj c` SFD, Flcfdm~`hjt cf~`s~f{`t ym~m

    m djld`ydmj c` ph Yoml`kmh`lsj @ts~msafdj c` SFD ` mnj~cm~`hjt ph `tspcj c` dmtj

    lj D`ls~j c` Y~jd`ttmh`lsj c` Cmcjt %DYC& cm Plfr`~tfcmc` B`c`~mo c` T`~afy` %PBT&,

    =,=, S~mnmoejt ^`omdfjlmcjt

    Bj~mh `ldjls~mcjt moaplt s~mnmoejt ~`omdfjlmcjt }p` apfmh a`tsj~`t m `omnj~m~ ph yom(

    l`kmh`lsj c` SF, @h W^`{`lc` >994X/ j mpsj~ ofhfsjp(t` im h`sjcjojafm }p` bj~m myofdmcm,

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    cf~`s~f{`t c` djhj djld`n`~ ph yoml`kmh`lsj c` SFD a`l`~fdmh`ls`,

    @ldjls~mhjt smhnh ph hjc`oj c` Yomlj Cf~`sj~ c` S`dljojafm cm Flbj~hmdmj

    %YCSF& `omnj~mcj y`om Djj~c`lmcj~fm cm A`tsmj @ts~msafdm c` SF cj @tsmcj cj D`m~m

    WDA@*D@ >992X, L`tt`/ j y~``ldefh`lsj cm hmfj~fm cmt t`dj`t ~`mof{mcj ms~mrt c`

    smn`omt/ j }p` cfdposm m tpm o`fsp~m, @h WCmcmte{mc`e >995X/ j mpsj~ nmt`fm(t` lj Np(

    tfl`tt Tvts`ht Yomllfla %NTY&/ D~fsfdmo Tpdd`tt Bmdsj~t %DTB& ` Flbj~hmsfjl Ts~ms`av

    Yomllfla %FTY& ym~m a`~m~ phm oftsm c` sm~`bmt, Yj~h/ t`h `uyofdm~ djhj y~``lde(omt,

    Km `h WAm~dfm >990X/ j mpsj~ jnk`sfrm s~mltbj~hm~ m a`tsmj c` SF lph y~jd`ttj `hy~`tm(

    ~fmo c` yo lj djle`dfh`lsj ` djls~jo` y om mosm a`tsmj cm `hy~ tm, C`ls~ `tt t s~mnmoejt

    `ldjls~mcjt/ `ts` posfhj bj~m j }p` h`oej~ ~`y~`t`lsm~m ph hjc`oj c` yoml`kmh`lsj c`

    SF, J mpsj~ c`smoem hflpdfjtmh`ls` ph hjc`oj c` Yoml`kmh`lsj @ts~msafdj c` S`dlj(

    ojafm cm Flbj~hmdmj %Y@SF&, Yj~h/ mflcm lmj djltfc`~m m djhplfdmdmj djhj ma~`amdmj

    im SF,

    >, Bplcmh`lsjt ym~m m d~fmdmj c` ph Yoml`kmh`lsj @ts~msafdj c` SFD

    J Yoml`kmh`lsj @ts~msafdj %Y@& j y~jd`ttj c` c`s`~hflmdmj cmt yjosfdmt ` `ts~msafmt

    c` phm j~amlf{mdmj ` cj ptj ` cftyjlfnfof{mdmj c` t`pt ~`dp~tjt ym~m msflaf~ jt y~fldfymft

    jnk`sfrjt yj~ h`fj c` y~`hfttmt/ yoml`kmh`lsj y~jy~fmh`ls` cfsj/ fhyomlsmdmj ` ~`rftmj

    WNemoom =651X,

    J Yoml`kmh`lsj @ts~msafdj c` S`dljojafm cm Flbj~hmdmj %Y@SF& j djlkplsj

    c` b`~~mh`lsmt ` sdlfdmt/ moflemcmt mj Y@ ` imt `ts~msafmt c` l`ajdfj/ }p` yjttfnfof(smh m c`lfdmj c` `ts~msafmt c` mdmj ym~m fc`lsfdm~ jt Hjc`ojt c` Flbj~hmdj`t @h(

    y~`tm~fmft ` jt Hmymt c` Djle`dfh`lsj l`d`tt m~fjt im a`tsmj c` sjcm m j~amlf{mdmj

    W^`{`lc` >991X, Lm Bfap~m =/ m %f& SF/ m %ff& A`tsmj c` Y`ttjmt %AY&/ jt %fff& Tfts`hmt c`

    Flbj~hmdmj ` Djle`dfh`lsj %TF& ` j %fr& Djls`usj J~amlf{mdfjlmo %DJ& bj~hmh m nmt`

    cj moflemh`lsj `ts~msafdj `ls~` j Y@SF ` j Y@, J moflemh`lsj `ts~ms afdj ph y~jd`ttj

    c` ~`s~jmofh`lsmdmj `ls~` j Y@SF ` j Y@,

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    h`oej~ bj~hm yjttr o yj~ sjcm m fls ofaldfm j~amlf{mdfjlmo, Tmj mntj~rfcmt tj(

    h`ls` mt flbj~hmdj`t jyj~splmt ym~m mt `ts~msafmt/ hfttj`t ` jnk`sfrjt cm `hy~`tm,

    Ym~mo`omh`ls`/ emr`~m phm h oej~ y~ rftmj c` flr`tsfh`lsjt ` c`ty`tmt, T`aplcjW^`{`lc` >991X/ j Y@SF c`r` s~mnmoem~ l`d`ttm~fmh`ls` djh phm `}pfy` hposfcftdfyof(

    lm~, Y~msfdmh`ls` sjcm m j~amlf{mdmj c`r` `tsm~ `lrjorfcm lj y~jk`sj ` cfdfoh`ls` `ts`

  • 8/14/2019 Concepo de um Planejamento Estratgico de TIC no CPD da Universidade Federal de Sergipe

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    s`lc`~m mj b~mdmttj, Mflcm t`aplcj W^`{`lc` >991X/ j y~jd`ttj c` `omnj~mdmj cj Y@SF

    flfdfm(t` m ym~sf~ cm `tdjoem c` phm `ts~ms afm j~amlf{mdfjlmo/ jp t`km/ m h`sjcjojafm c`

    s~mnmoej, Ymttm y`omt bmt t c` c`td~fdmj ` mrmofmdmj c` hpcmldmt `h %f& tfts`hmt djhypsm(

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    T`aplcj WYj~s`~ =656X/ rftsj }p` m s`dljojafm `tsm djlsfcm `h sjcm m msfrfcmc` c`

    rmoj~ ` `tsm `lrjorfcm lm jns`ldmj c` `ojt `ls~` msfrfcmc`t/ `om yjc` s`~ ph `b`fsj yjc`(

    ~jtj tjn~` j dptsj ` tjn~` m cfb`~`ldfmdmj, Mflcm t`aplcj WYj~s`~ =656X/ phm `hy~`tm}p` djlt`ap` c`tdjn~f~ phm s`dljojafm h`oej~ ym~m `u`dpsm~ phm msfrfcmc` cj }p` t`pt

    djldj~~`ls`t amlem/ yj~smlsj/ rmlsma`h djhy`sfsfrm,

    ]pmlsj h`oej~ `tsfr`~mh cjdph`lsmcjt lj Y@SF jt jnk`sfrjt y`~hml`ls`t ` mt

    flfdfmsfrmt m `o`t mttjdfmcmt/ h`lj~`t t`~mj jt ~ftdjt c` }p` mt mdj`t `tsmn`o`dfcmt ym~m m

    ~`mof{mdmj cjt jnk`sfrjt `ts~msafdjt ` cmt msfrfcmc`t }p` y`~hfs`h hmls`~ ` my`~b`fdjm~

    jt t`~rfdjt km y~jrfcjt y`om m~`m c` SF sj~lm~`h(t djldj~~`ls`t WN`mo >993X,

    M Djhplfdmdmj j y~jd`ttj c` s~mlthfsf~ m flbj~hmdmj ` djhy~``ltmj c` phm

    y`ttjm ym~m jps~m, T` lmj ejpr`~ `tsm djhy~``ltmj/ lmj jdj~~` m djhplfdmdmj, T`

    phm y`ttjm s~mlthfsf~ phm h`ltma`h ` `tsm lmj bj~ djhy~``lcfcm y`om jps~m y`ttjm/

    m djhplfdmdmj lmj t` `b`sfrjp WA`ttl`~ >991X, Mt djhplfdmdj`t tmj j d`ls~j a~mrfsm(dfjlmo c` sjcmt mt msfrfcmc`t ephmlmt, Ofs`~moh`ls` lmcm mdjls`d` t`h }p` emkm y~ rfm

    djhplfdmdmj, Ph a~mlc` lph`~j c` y~jno`hmt yjc` t`~ ofamcj im bmosm c` djhplfdmdmj (

    tmn`~ }pmo j y~jno`hm km s`~ h`fm tjopdmj WMss`lc`~ >993X,

    T`aplcj WTdepo`~ >993X/ phm j~amlf{mdmj c` }pmo}p`~ `ty df` tj yjttr`o

    ms~mrt cm djhplfdmdmj, @ `umsmh`ls` m djhplfdmdmj `ls~` jt `o`h`lsjt }p` bm{ cj

    t`p djlkplsj phm j~amlf{mdmj ` lmj `o`h`lsjt im ym~s`/ ftjomcjt ` c`tj~amlf{mcjt,

    Mo h cfttj/ WTdepo`~ >993X cf{ }p` dmysm~ flbj~hmdmj cj mhnf`ls` ` cfts~fnp(om

    c`ls~j cm `hy~`tm ym~m mt y`ttjmt d`~smt ` lj hjh`lsj d`~sj mttph`/ dmcm r`{ hmft/

    j tsmspt c` a~mlc` cfb`~`ldfmo djhy`sfsfrj ym~m mt `hy~`tmt, @ttm jy`~mdmj c`y`lc` cmdjhplfdmdmj, T`aplcj WN`mo >993X/ l`tt ljrj d`lm~fj/ m SF djh`djp m mttphf~ ph

    ymy`o hpfsj hmft fhyj~smls` lmt j~amlf{mdj`t; j c` mcfdfjlm~ rmoj~ ` }pmofcmc` mjt y~j(

  • 8/14/2019 Concepo de um Planejamento Estratgico de TIC no CPD da Universidade Federal de Sergipe

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    d`ttjt/ y~jcpsjt ` t`~rfdjt, T` lj fldfj m s`dljojafm `~m ptmcm my`lmt ym~m mpsjhmsf{m~

    sm~`bmt ` `ofhflm~ j s~mnmoej ephmlj/ mjt yjpdjt `om djh`djp m `l~f}p`d`~ sjcj j y~j(

    d`ttj j~amlf{mdfjlmo/ mpufofmlcj lm jsfhf{mdmj cmt msfrfcmc`t `ofhflmlcj nm~~`f~mt c`

    djhplfdmdmj ` h`oej~mlcj j y~jd`ttj c`dft j~fj,

    Mttfh/ M SF ` m Djhplfdmdmj sj~lm~mh(t` y~jd`ttjt c`y`lc`ls`t ph cj jps~j

    lj djls`usj mspmo cmt `hy~`tmt*fltsfspfdj`t, Ejpr` `lsmj phm `rjopdmj cj s`~hj SF

    ym~m S`dljojafm cm Flbj~hmdmj ` Djhplfdmdmj %SFD&, J yoml`kmh`lsj ` a`~`ldfmh`lsj

    dj~~`sj c` SFD bmsj~ tfl` }pm ljl ym~m }pmo}p`~ j~amlf{mdmj hmls`~*jns`~ tpd`ttj b~`ls`

    mjt t`pt djhy`sfcj~`t,

    M Ajr`~lmldm c` S`dljojafm cm Flbj~hmdmj ` Djhplfdmdmj %ASFD& djhyjtsm

    yj~ `ts~psp~mt ` y~jd`ttjt }p` s h djhj jnk`sfrj mtt`ap~m~ }p` m SFD tpyj~s` ` hmufhf{`

    c` hml`f~m mc`}pmcm jt jnk`sfrjt ` `ts~msafmt c` l`ajdfj cm j~amlf{mdmj, C`ttm bj~hm/

    `ty`~m(t` }p` t`kmh mcfdfjlmcjt rmoj~`t mjt t`~rfdjt `ls~`ap`t/ }p` jt ~ftdjt t`kmh nm(omld`mcjt ` }p` t` jns`lem j ~`sj~lj tjn~` jt flr`tsfh`lsjt `h SFD WT`m >996X,

    Mflcm `h WT`m >996X/ djld`fspm(t` ph Yoml`kmh`lsj @ts~ms afdj c` SFD, Djhj j

    y~jy~fj ljh` cf{/ djltfts` `h ph djlkplsj c` lj~hmt ` cf~`s~f{`t ym~m m djld`ydmj c` ph

    yoml`kmh`lsj `ts~msafdj rjosmcj ym~m m m~`m c` SFD, Ms~mrt c`o`/ b`fsm phm mrmofmdmj

    cmt djlcfdj`t mspmft cm `hy~`tm `/ nmt`mlcj(t` l`omt/ tmj y~`rftsmt bpsp~mt l`d`ttfcmc`t

    c` SFD,

    4, @ts~psp~m A`l~fdm c` ph Yoml`kmh`lsj @ts~msafdj c` SFD

    L`tsm t`dmj my~`t`lsm~`hjt cf~`s~f{`t }p` yjc`h t`~ ptmcmt ym~m m djld`ydmj c` ph

    Yoml`kmh`lsj @ts~msafdj c` SFD, @ttmt bj~mh djld`nfcmt ms~mrt c` msfrfcmc`t c` `l(tflj/ y`t}pftm ` `us`ltmj lm PBT, J djls`pcj c` ph Yoml`kmh`lsj @ts~msafdj c` SFD

    c`r` t`~ y`ltmcj ym~m ph y~m{j c` s~t m }pms~j mljt, Djhj m s`dljojafm s`h mrmldjt

    djltfc`~mr`ft `h dp~sjt `tymdjt c` s`hyj/ j h`thj c`r` t`~ ~`mrmofmcj m dmcm mlj,

    J Yoml`kmh`lsj @ts~msafdj c` SFD djhyjtsj c` cjft a~pyjt c` djhyjl`ls`t

    %My~`t`lsmdmj ` C`t`lrjorfh`lsj&, Lm my~`t`lsmdmj/ s`hjt m %f& dmym/ m %ff& my~`t`lsmdmj

    bj~hmo cm j~amlf{mdmj/ j %fff& djls`usj mspmo c` SFD/ j %fr& d`lm~fj c`t`kmcj c` SFD ` j %r&

    ~`tphj, J djhyjl`ls` c`t`lrjorfh`lsj bj~hmcj y`omt dfldj a~mlc`t m~`mt c` `tspcj

    c` ph Yoml`kmh`lsj @ts~msafdj c` SFD, @ttmt m~`mt tmj %f& cmcjt/ %ff& em~cqm~`/ %fff&

    a`tsmj c` y`ttjmt/ %fr& tjbsqm~` ` %r& s`o`djhplfdmdmj, @ttm `ts~psp~m `ldjls~m(t` lm

    Bfap~m 4,

    M my~`t`lsmdmj djhyjtsm c` `o h`lsjt nmtfdjt djhj dmym ` my~`t`lsmdmj bj~hmo

    cm j~amlf{mdmj, Lm dmym/ fltf~mh j ljh` c` ph Yoml kmh`lsj @ts~msafdj c` SFD/ j ljh`

    cm j~amlf{mdmj/ j ojdmo ` m cmsm c` ~`mof{mdmj, Lm my~`t`lsmdmj bj~hmo cm j~amlf{mdmj

    c`td~`rmh j ~mhj ` mt msfrfcmc`t c`t`hy`lemcmt y`om j~amlf{mdmj `*jp t`sj~ `h }p` t`

    fhyomlsm~m j Yoml`kmh`lsj @ts~msafdj c` SFD,

    @h t`apfcm/ tmj my~`t`lsmcjt ~`tphjt cjt ~`tposmcjt jnt`~rmcjt lmt dfldj a~ml(

    c`t m~`mt c` y`t}pftm c` ph Yoml`kmh`lsj @ts~ms afdj c` SFD smlsj lj djls`usj mspmo c`

    SFD }pmlsj lj d`lm~fj c`t`kmcj c` SFD, L`ts`t/ t`~mj c`td~fsjt ~`tphfcmh`ls` j `tsmcj

    c` dmcm m~`m y`t}pftmcm mspmoh`ls` ` tjopdj`t ym~m jt y~jno`hmt dfsmcjt/ ~`ty`dsfrm(h`ls`, M my~`t`lsmdmj c`r` t`~ djldopcm c`td~`r`lcj(t` sjcmt mt y`ttjmt `lrjorfcmt `

    m h`sjcjojafm myofdmcm, @ttmt flbj~hmdj`t c`r`h t`~ c`td~fsmt lj ~`tphj c` ph Yoml`(

  • 8/14/2019 Concepo de um Planejamento Estratgico de TIC no CPD da Universidade Federal de Sergipe

    5/13

  • 8/14/2019 Concepo de um Planejamento Estratgico de TIC no CPD da Universidade Federal de Sergipe

    6/13

    M rmofcmdmj c` cmcjt/ d~fysja~mm ` a`~mdmj c` ~`oms j~fjt tmj b`fsmt `h lr`o c`

    tfts`hm, Bjf c`s`dsmcm smhnh m mptldfm c` b`~~mh`lsmt ` s`dljojafmt/ djhj Cmsm Qm(

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  • 8/14/2019 Concepo de um Planejamento Estratgico de TIC no CPD da Universidade Federal de Sergipe

    7/13

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  • 8/14/2019 Concepo de um Planejamento Estratgico de TIC no CPD da Universidade Federal de Sergipe

    8/13

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  • 8/14/2019 Concepo de um Planejamento Estratgico de TIC no CPD da Universidade Federal de Sergipe

    9/13

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  • 8/14/2019 Concepo de um Planejamento Estratgico de TIC no CPD da Universidade Federal de Sergipe

    10/13

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  • 8/14/2019 Concepo de um Planejamento Estratgico de TIC no CPD da Universidade Federal de Sergipe

    11/13

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  • 8/14/2019 Concepo de um Planejamento Estratgico de TIC no CPD da Universidade Federal de Sergipe

    12/13

  • 8/14/2019 Concepo de um Planejamento Estratgico de TIC no CPD da Universidade Federal de Sergipe

    13/13

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