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    Este documento contm material que propriedade da PAS.

    A divulgao ou distribuio deste documento fica estritamente proibido sem autorizao por escrito da PAS.1

    ERP

    DW

    KPIs

    SAP Solution Manager

    Overview

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    2Este documento contm material que propriedade da PAS.A divulgao ou distribuio deste documento fica estritamente proibido sem autorizao por escrito da PAS.

    Formao

    Formao profissional:

    Gerente de Projetos SAP (Brasil e exterior)

    Empresas que atuou: Villares, Mannesmann, Polenghi, Robert Bosch e PAS

    Estgios no Exterior: USA, Alemanha e Japo

    Consultor CO Academia SAP

    MBA em Gesto Empresarial Baseada em Sistemas ERP Pontif cia

    Universidade Catlica e SAP

    Ps-graduao em sistemas aplicados a engenharia CAD/CAE/CAM MIT

    Ps-graduao em Processos de Laminao IPT USP

    Graduao em Engenharia Mecnica FEI

    Experincia prtica aliada s boas prticas demercado associadas a implementao de Tecnologiada Informao.

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    3Este documento contm material que propriedade da PAS.A divulgao ou distribuio deste documento fica estritamente proibido sem autorizao por escrito da PAS.

    Contato

    www.grupos.com.br/group/sapcccwww.groups.yahoo.com/group/sapccc

    Grupo: sapccc

    Experincia prtica aliada s boas prticas demercado associadas a implementao de Tecnologiada Informao.

    http://www.grupos.com.br/group/sapccchttp://www.groups.yahoo.com/group/sapccchttp://www.groups.yahoo.com/group/sapccchttp://www.grupos.com.br/group/sapccc

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    Solution Manager Overview

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    A divulgao ou distribuio deste documento fica estritamente proibido sem autorizao por escrito da PAS.

    Solution Manager - PrincipaisFuncionalidades

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    A divulgao ou distribuio deste documento fica estritamente proibido sem autorizao por escrito da PAS.

    Solution Manager - Principais Benefcios

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    A divulgao ou distribuio deste documento fica estritamente proibido sem autorizao por escrito da PAS.

    Index

    Introduction

    Overview

    Functionality

    Technical Infrastructure

    Key Benefits & Challenges

    Licenses

    SAP Solution Manager Asset

    1

    2

    3

    4

    5

    6

    7

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    8Este documento contm material que propriedade da PAS.A divulgao ou distribuio deste documento fica estritamente proibido sem autorizao por escrito da PAS.

    Index

    Introduction

    Overview

    Functionality

    Technical Infrastructure

    Key Benefits & Challenges

    Licenses

    SAP Solution Manager Asset

    1

    2

    3

    4

    5

    6

    7

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    9Este documento contm material que propriedade da PAS.A divulgao ou distribuio deste documento fica estritamente proibido sem autorizao por escrito da PAS.

    Introduction

    Global

    operations

    Global

    operations

    Different locations

    Different countries

    Different languages

    Different time zones

    Central vs. distr ibuted

    Global Planning and ATP

    Heterogeneous

    solutions

    Heterogeneous

    solutions

    Different applications

    Different technologies

    Different vendors

    Point-to-point integration Custom-made solutions

    T y p i c a l S y s t e m L a n d s c a p e t o b e I m p l e m e n t e dT y p i c a l S y s te m L a n d s c a p e t o b e I m p l e m e n t e d

    S u p p l y

    C h a i nM a n a g e m e n t

    W a r e h o u s e

    M a n a g e m e n tS y s t e m s

    S A P R / 3

    T r a n s p o r t

    P l a n n i n g

    S y s t e m

    C u s t o m e r

    S y s t e m

    C a r r i e rS y s t e m

    S h i p m e n t

    C a r r i e r S e l e c t i o n

    U p d a t e

    S h i p m e n t

    S t a t u s

    P l a n

    R e p l e n i s h m e n t

    C o n f i g u r e

    V e h i c l e

    L o a d sR e p l e n i s h m e n t

    R e q u e s t

    t o c h a n g e

    S a l e s O r d e r

    a n y t i m e

    A p p o i n tm e n t

    R e c e i v e

    O r d e r

    I n v o i c e

    1 4 0 d i f f e re n ti n t e r f a c e s

    C R M

    P r i c i n g

    C o n d i t i o n s

    P r o m o t i o n

    C o n d i t i o n s

    S a l e s

    O r d e r

    A C S IS

    B a r c o d e

    R e a d e r

    i n n s m a l l

    w a r e h o u s e s

    S a l e s

    O r d e r

    C o r e B u s i n e s s P r o c e s s a n d S o l u t io n L a n d s c a p e

    S h i p m e n t

    G o o d s

    I s s u e

    D e l i v e r y

    N o t e

    S t o c k

    T r a n s f e r

    O r d e r

    R e q u e s t

    A c c e p t?

    N o / Y e s

    S c h e d u l e

    I n t r a n s i t

    I n v o i c e

    T y p i c a l S y s t e m L a n d s c a p e t o b e I m p l e m e n t e dT y p i c a l S y s te m L a n d s c a p e t o b e I m p l e m e n t e d

    S u p p l y

    C h a i nM a n a g e m e n t

    W a r e h o u s e

    M a n a g e m e n tS y s t e m s

    S A P R / 3

    T r a n s p o r t

    P l a n n i n g

    S y s t e m

    C u s t o m e r

    S y s t e m

    C a r r i e rS y s t e m

    S h i p m e n t

    C a r r i e r S e l e c t i o n

    U p d a t e

    S h i p m e n t

    S t a t u s

    P l a n

    R e p l e n i s h m e n t

    C o n f i g u r e

    V e h i c l e

    L o a d sR e p l e n i s h m e n t

    R e q u e s t

    t o c h a n g e

    S a l e s O r d e r

    a n y t i m e

    A p p o i n tm e n t

    R e c e i v e

    O r d e r

    I n v o i c e

    1 4 0 d i f f e re n ti n t e r f a c e s

    C R M

    P r i c i n g

    C o n d i t i o n s

    P r o m o t i o n

    C o n d i t i o n s

    S a l e s

    O r d e r

    A C S IS

    B a r c o d e

    R e a d e r

    i n n s m a l l

    w a r e h o u s e s

    S a l e s

    O r d e r

    C o r e B u s i n e s s P r o c e s s a n d S o l u t io n L a n d s c a p e

    S h i p m e n t

    G o o d s

    I s s u e

    D e l i v e r y

    N o t e

    S t o c k

    T r a n s f e r

    O r d e r

    R e q u e s t

    A c c e p t?

    N o / Y e s

    S c h e d u l e

    I n t r a n s i t

    I n v o i c e

    Business

    processes

    Business

    processes New TechnologiesNew Technologies

    Web Enabling

    Global Planning

    ATP

    R

    3

    R

    3

    R

    3

    R

    R

    3

    R

    3

    I R

    3

    R

    3

    Challenges of Sophisticated System Environments

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    Introduction

    SAP Solution Manager Opportunity

    SAP is packaging tools and methods to Plan, Implement, and

    Deliver an R/3 implementation using SAP Solution Manager:

    Solution Manager is an standard component of R/3 and is included at

    no extra cost

    Clients will be asking us to use Solution Manager because of its

    relatively low cost and integration in the R/3 environment

    Certain components of SAP Solution Manager will be mandatory, for

    example, note reporting to receive SAP Service support

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    11Este documento contm material que propriedade da PAS.A divulgao ou distribuio deste documento fica estritamente proibido sem autorizao por escrito da PAS.

    Introduction

    Necessity to Support Distributed Systems

    Support delivery platform to enable SAP to deliver optimal

    standardized services and support for distributed Systems

    Lowering the Total Cost of Ownership

    Service and tool platform to optimize implementation, go-live and

    operation of your SAP Solutions, e.g. through speeding up your

    return on investment

    Tailor-Made Solution

    Use those functions within the SAP Solution Manager which are most

    applicable for your Solution

    Why SAP Solution Manager?

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    12Este documento contm material que propriedade da PAS.A divulgao ou distribuio deste documento fica estritamente proibido sem autorizao por escrito da PAS.

    Introduction

    SAP Solution Manager: Goals

    SAP Solution Manager is the central platform for efficient

    implementation and operation of SAP solutions :

    To ensure Reliability of your SAP solutions

    with reduced risks, higher performance,

    and more robustness

    To provide Openness to integrate

    non-SAP software into the scope of

    solution management

    To present a Holistic View of yoursolution (connecting business aspects

    with technical aspects)

    To reduce your Total Cost of Ownership

    (Initial Set-up, Implementation,Operations, Continuous Change)

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    Index

    Introduction

    Overview

    Functionality

    Technical Infrastructure

    Key Benefits & Challenges

    Licenses

    SAP Solution Manager Asset

    1

    2

    3

    4

    5

    6

    7

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    14Este documento contm material que propriedade da PAS.A divulgao ou distribuio deste documento fica estritamente proibido sem autorizao por escrito da PAS.

    Overview

    Service Delivery

    PlatformSAP Support

    Gateway to SAP

    Services

    Best Practice

    Documents

    Implementation

    Content

    Roadmaps

    ContentContent

    Test OrganizerLandscape Report ing

    Support Desk

    Solution Monitoring

    Training

    Implementation

    Platform

    ToolTool

    Service Delivery

    PlatformSAP Support

    Gateway to SAP

    Service Delivery

    PlatformSAP Support

    Gateway to SAP

    Services

    Best Practice

    Documents

    Implementation

    Content

    Roadmaps

    ContentContent

    Services

    Best Practice

    Documents

    Implementation

    Content

    Roadmaps

    ContentContent

    Test OrganizerLandscape Report ing

    Support Desk

    Solution Monitoring

    Training

    Implementation

    Platform

    ToolTool

    Test OrganizerLandscape Report ing

    Support Desk

    Solution Monitoring

    Training

    Implementation

    Platform

    ToolTool

    SAP Solution Manager Offerings

    SAP Solution Manager

    is a set of toolswhich offer specialized

    functionality to better

    implement and operate

    your solution. provides content for

    efficiently using these

    tools.

    provides a portal forcustomers to SAP: fast

    browsing and ordering

    of services and quick

    connection to SAP

    Active Global Support.

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    Overview

    SAP Solution Manager: Use Cases (I)

    Implementing mySAP Business Suite

    Customizing Synchronization

    Global Roll-Outs

    Testing

    Support Desk

    Solution Monitoring

    Service Level Management

    Service Processing

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    Overview

    SAP Solution Manager: Use Cases (II)

    Use Case Task

    Implementing the

    mySAP Business Suite

    Implement new or additional

    SAP Scenarios

    Benefits

    Accelerated implementation projects

    Efficient project handling

    Centralized control of cross-component

    implementations

    Integrated documentation management Seamless information integration between

    project phases

    Integration of non-ABAP and non-SAP

    components

    Customizing

    Synchronization

    Synchronization of

    customizing across the

    landscape

    Consistency of customizing in multiple

    system landscapes

    Reduction of manual synchronization efforts

    Flexibility

    Fast configuration of test, training, and demo

    systems

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    Overview

    SAP Solution Manager: Use Cases (III)

    Use Case Task

    Global Roll-outsGlobal standardization and

    harmonization of scenarios

    Benefits

    Support of process standardization projects

    Eased implementation at local sites

    Reduced effort for standard adaptation

    GlobalElements

    Local

    Elements

    Documen-

    tation

    IMG structures

    and settings

    Global

    customer

    developments

    Organiza-

    tional structure

    Master data

    documents

    Country

    versions

    Local

    develop-

    ments

    Global and inte-

    grated processes

    Local

    processes

    GlobalElements

    Local

    Elements

    Documen-

    tation

    IMG structures

    and settings

    Global

    customer

    developments

    Organiza-

    tional structure

    Master data

    documents

    Country

    versions

    Local

    develop-

    ments

    Global and inte-

    grated processes

    Local

    processes

    Documen-

    tation

    IMG structures

    and settings

    Global

    customer

    developments

    Organiza-

    tional structure

    Master data

    documents

    Country

    versions

    Local

    develop-

    ments

    Global and inte-

    grated processes

    Local

    processes

    Central template definition such as

    documents, IMG configuration and

    customer developments Reusable on all of your rol lout sites

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    Overview

    SAP Solution Manager: Use Cases (IV)

    Use Case Task

    TestingManage testing in aheterogeneous landscape

    Benefits

    Reduced time for test preparation and

    execution

    Support of cross-component tests

    Integration with implementation projects and

    issue handling Re-use of existing testing material

    Support DeskEfficient management of ITsupport

    Faster issue resolution

    Higher quality of issue resolution

    Central handling of support messages

    Easier settlement of support costs

    Solution Monitoring

    Central, real-time monitoring

    of systems, business

    processes and interfaces

    Central point of access to all monitoring

    information

    Avoid critical situations by proactive

    monitoring

    Fast issue resolution

    Openness

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    Overview

    SAP Solution Manager: Use Cases (V)

    Use Case Task Benefits

    Service Level

    Management

    Comprehensive service level

    management and reporting

    to administrators and

    customers

    Easing service level management

    Summarizing several systems in one report

    Support of strategic decisions

    Recommendation of optimizations

    Service Processing

    Central, real-time monitoring

    of systems, business

    processes and interfaces

    Manage technical risk and ensure technical

    robustness

    Exploit the full potential of your SAP solution

    Acquire the right core competen-cies to

    manage your solution

    Improve quality of services Easy ordering and delivery of services

    Perform self-service

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    21Este documento contm material que propriedade da PAS.A divulgao ou distribuio deste documento fica estritamente proibido sem autorizao por escrito da PAS.

    Index

    Introduction

    Overview

    Functionality

    Technical Infrastructure

    Key Benefits & Challenges

    Licenses

    SAP Solution Manager Asset

    1

    2

    3

    4

    5

    6

    7

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    Functionality

    SAP Solution Manager

    SAP Solution Manager Implementation Area

    SAP Solution Manager Operations Area

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    Functionality

    SAP Solution Manager

    SAP Solution Manager Implementation Area

    SAP Solution Manager Operations Area

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    Configuration

    Project

    definition

    Define Business

    Blueprint

    Customizing

    synchronization

    Authorization

    Data

    transfer

    End user

    Training and

    documentation

    Testing

    Project

    phase

    Roadmaps

    Project Administration

    Cross

    functions

    Project

    activities

    Issue Tracking / Status Monitoring / Reporting

    Developments

    Define

    system landscape

    Focus of tool support

    ProjectPreparation

    BusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

    Functionality

    Project Define Business Customizing End user

    Project

    phaseProject

    PreparationBusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

    Project Define Business Customizing End user

    Project

    phaseProject

    PreparationBusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

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    Functionality

    Define System Landscape

    SAP Solution Manager functionality is based on System

    Landscape

    System Landscape components:

    Host

    Databases

    Systems

    Generate RFC destinations

    Configuration

    Project

    definition

    Define BusinessBlueprint

    g

    synchronization

    Autho rizati on

    Data

    transfer

    End userTraining and

    documentation

    Testing

    Roadmaps

    Project Administration

    Cross

    functions

    Project

    activities

    Issue Tracking / Status Monitoring / Reporting

    Developments

    Definesystem landscape

    Focus of tool support

    Configuration

    Project

    definition

    Define BusinessBlueprint

    g

    synchronization

    Autho rizati on

    Data

    transfer

    End userTraining and

    documentation

    Testing

    Roadmaps

    Project Administration

    Cross

    functions

    Project

    activities

    Issue Tracking / Status Monitoring / Reporting

    Developments

    Definesystem landscape

    Focus of tool support

    Project Define Business Customizing End user

    Project

    phaseProject

    PreparationBusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

    Project Define Business Customizing End user

    Project

    phaseProject

    PreparationBusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

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    Functionality

    Project Definition & Project Administration

    Central activi ties to define, organize and structure a project:

    Project types:

    Implementation: based on a selection of business processes in a mySAP landscape.

    Template: can be used as templates for your solution, for multi-site implementations.

    General data:

    Timeframe: start and end dates.

    Status

    Language

    Team members

    Scope:

    Roadmaps assigned to the project

    Templates to implement or create System landscape: specify the logical systems and components to ensure that

    only the scenarios and processes that run on the components specified can be

    used in Business Blueprint and Configuration phases.

    Project standards: status, keywords and documentation types (document

    templates).

    Configuration

    definition Blueprint synchronization

    Autho rizati on

    Data

    transfer

    End userTraining and

    documentation

    Testing

    Roadmaps

    Project Administration

    Cross

    functions

    Project

    activities

    Issue Tracking / Status Monitoring / Reporting

    Developments

    Definesystem landscape

    Focus of tool support

    Configuration

    definition Blueprint synchronization

    Autho rizati on

    Data

    transfer

    End userTraining and

    documentation

    Testing

    Roadmaps

    Project Administration

    Cross

    functions

    Project

    activities

    Issue Tracking / Status Monitoring / Reporting

    Developments

    Definesystem landscape

    Focus of tool support

    Project

    d fi iti

    Define BusinessBlueprint

    Customizing

    synchronizationEnd user

    Project

    phaseProject

    PreparationBusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

    Project

    d fi iti

    Define BusinessBlueprint

    Customizing

    synchronizationEnd user

    Project

    phaseProject

    PreparationBusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

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    Functionality

    Implementation ProjectImplementation of SAP solutions

    Template ProjectCreation of re-usable solutions

    Implementation ProjectImplementation of SAP solut ions

    Template ProjectCreation of re-usable solut ions

    Person responsible for the project

    Language of the project

    Overall project status

    Project time frame for plan and actual data

    Person responsible for the project

    Language of the project

    Overall project status

    Project time frame for plan and actual data

    Project Administration

    Choose your project type

    Define general project data

    Project Definition & Project Administration

    Configuration

    definition Blueprint synchronization

    Autho rizati on

    Data

    transfer

    Training and

    documentation

    Testing

    Roadmaps

    Project Administration

    Cross

    functions

    Project

    activities

    Issue Tracking / Status Monitoring / Reporting

    Developments

    Definesystem landscape

    Focus of tool support

    Configuration

    definition Blueprint synchronization

    Autho rizati on

    Data

    transfer

    Training and

    documentation

    Testing

    Roadmaps

    Project Administration

    Cross

    functions

    Project

    activities

    Issue Tracking / Status Monitoring / Reporting

    Developments

    Definesystem landscape

    Focus of tool support

    Project

    definition

    Define BusinessBlueprint

    Customizing

    synchronizationEnd user

    Training and

    Project

    phaseProject

    PreparationBusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

    Project

    definition

    Define BusinessBlueprint

    Customizing

    synchronizationEnd user

    Training and

    Project

    phaseProject

    PreparationBusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

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    28Este documento contm material que propriedade da PAS.A divulgao ou distribuio deste documento fica estritamente proibido sem autorizao por escrito da PAS.

    Definition of Business Process Model (Project Structure): Business

    Scenarios, Business Processes and Process Steps

    Document project in Project Structure: business process description,requirements, GAPs, etc.

    Assign transactions to Project Structure

    Administration data: status, planning data, team members and keywords.

    Business Blueprint is the basis for subsequent phases

    Speed up Business Blueprint definition with Business Process

    Repository

    Content: business processes, documentation, transactions, IMG activities

    Customer-specific adaptation

    Project Issue Management

    Project Analysis

    Functionality

    Define Business Blueprint

    Configuration

    definition Blueprint synchronization

    Autho rizati on

    Data

    transfer

    Training and

    documentation

    Testing

    Roadmaps

    Project Administration

    Cross

    functions

    Project

    activities

    Issue Tracking / Status Monitoring / Reporting

    Developments

    Definesystem landscape

    Focus of tool support

    Configuration

    definition Blueprint synchronization

    Autho rizati on

    Data

    transfer

    Training and

    documentation

    Testing

    Roadmaps

    Project Administration

    Cross

    functions

    Project

    activities

    Issue Tracking / Status Monitoring / Reporting

    Developments

    Definesystem landscape

    Focus of tool support

    Project

    definition

    Define BusinessBlueprint

    Customizing

    synchronizationEnd user

    Training and

    Project

    phaseProject

    PreparationBusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

    Project

    definition

    Define BusinessBlueprint

    Customizing

    synchronizationEnd user

    Training and

    Project

    phaseProject

    PreparationBusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

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    Business Process Repository

    Implementation content used to speed up the business modeling process.

    Predefined structures: Business Scenarios, Business Processes and Process Steps

    Documentation: scenario diagrams, scenario descriptions, installation guides, etc.

    Transactions

    IMG Activitites

    Can be adjusted to satisfy customer requirements.

    SAP Solution

    Manager

    Functionality

    Define Business Blueprint

    Customer-SpecificSolution

    SAPs delivered

    implementation

    content

    Custo

    merP

    rocess

    based1

    00%

    onSAPc

    onten

    t

    Custo

    merP

    rocess

    based7

    5%on

    SAPc

    onten

    t

    Configuration

    Autho rizati on

    Data

    transfer

    Training and

    documentation

    Testing

    Roadmaps

    Project Administration

    Cross

    functions

    Project

    activities

    Issue Tracking / Status Monitoring / Reporting

    Developments

    Definesystem landscape

    Focus of tool support

    Configuration

    Autho rizati on

    Data

    transfer

    Training and

    documentation

    Testing

    Roadmaps

    Project Administration

    Cross

    functions

    Project

    activities

    Issue Tracking / Status Monitoring / Reporting

    Developments

    Definesystem landscape

    Focus of tool support

    Project

    definition

    Define BusinessBlueprint

    Customizing

    synchronizationEnd user

    Training and

    Project

    phase

    P j t

    ProjectPreparation

    BusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

    Project

    definition

    Define BusinessBlueprint

    Customizing

    synchronizationEnd user

    Training and

    Project

    phase

    P j t

    ProjectPreparation

    BusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

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    Functionality

    Business Blueprint: structure elements have

    the following information tabs:

    General Documentation

    Project Documentation

    Structure

    Documentation

    Administration

    Transactions

    Messages

    Graphic

    Define Business Blueprint

    Information assigned to Project Structure elements:

    Configuration

    Autho rizati on

    Data

    transfer

    documentation

    Testing

    Roadmaps

    Project Administration

    Cross

    functions

    Project

    activities

    Issue Tracking / Status Monitoring / Reporting

    Developments

    Definesystem landscape

    Focus of tool support

    Configuration

    Autho rizati on

    Data

    transfer

    documentation

    Testing

    Roadmaps

    Project Administration

    Cross

    functions

    Project

    activities

    Issue Tracking / Status Monitoring / Reporting

    Developments

    Definesystem landscape

    Focus of tool support

    F ti lit

    Project

    definition

    Define BusinessBlueprint

    Customizing

    synchronizationEnd user

    Training and

    d t ti

    Project

    phase

    Project

    ProjectPreparation

    BusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

    Project

    definition

    Define BusinessBlueprint

    Customizing

    synchronizationEnd user

    Training and

    d t ti

    Project

    phase

    Project

    ProjectPreparation

    BusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

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    Functionality

    Define Business Blueprint

    General Documentation tab:

    Contains documentation delivered by SAP: scenario diagrams,scenario descriptions, installation guides, interface descriptions, etc.

    Documents are stored in SAP Knowledge Warehouse

    Project Documentation tab:

    Contains customer-specific project documentation. Documents are stored in SAP Knowledge Warehouse

    Configuration

    Autho rizati on

    Data

    transfer

    documentation

    Testing

    Roadmaps

    Project Administration

    Cross

    functions

    Project

    activities

    Issue Tracking / Status Monitoring / Reporting

    Developments

    Definesystem landscape

    Focus of tool support

    Configuration

    Autho rizati on

    Data

    transfer

    documentation

    Testing

    Roadmaps

    Project Administration

    Cross

    functions

    Project

    activities

    Issue Tracking / Status Monitoring / Reporting

    Developments

    Definesystem landscape

    Focus of tool support

    F ti litProject

    definition

    Define BusinessBlueprint

    Customizing

    synchronizationEnd user

    Training and

    documentation

    Project

    phase

    Project

    ProjectPreparation

    BusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

    Project

    definition

    Define BusinessBlueprint

    Customizing

    synchronizationEnd user

    Training and

    documentation

    Project

    phase

    Project

    ProjectPreparation

    BusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

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    Functionality

    Define Business BlueprintProject Documentation tab (continue):

    Insert options:

    Create a new document based on predefined templates (project standards)

    Insert a link to an existing Solution Manager document

    Copy a document from another element in the Process Model Hierarchy Structure

    Upload a file

    Insert a web link

    Reporting features to track and filter on documents.

    Configuration

    Autho rizati on

    Data

    transfer

    documentation

    Testing

    Roadmaps

    Project Administration

    Cross

    functions

    Project

    activities

    Issue Tracking / Status Monitoring / Reporting

    Developments

    Definesystem landscape

    Focus of tool support

    Configuration

    Autho rizati on

    Data

    transfer

    documentation

    Testing

    Roadmaps

    Project Administration

    Cross

    functions

    Project

    activities

    Issue Tracking / Status Monitoring / Reporting

    Developments

    Definesystem landscape

    Focus of tool support

    F ti litProject

    definition

    Define BusinessBlueprint

    Customizing

    synchronizationEnd user

    Training and

    documentation

    Project

    phase

    Project

    ProjectPreparation

    BusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

    Project

    definition

    Define BusinessBlueprint

    Customizing

    synchronizationEnd user

    Training and

    documentation

    Project

    phase

    Project

    ProjectPreparation

    BusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

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    Functionality

    Define Business Blueprint

    Project Documentation tab (continue):

    Document Attributes:

    Header Data: title, technical name, document type, status, priority, ownerand keywords.

    Changes Control

    Related / Reference Documents

    Configuration

    Autho rizati on

    Data

    transfer

    Testing

    Roadmaps

    Project Administration

    Cross

    functions

    activities

    Issue Tracking / Status Monitoring / Reporting

    Developments

    Definesystem landscape

    Focus of tool support

    Configuration

    Autho rizati on

    Data

    transfer

    Testing

    Roadmaps

    Project Administration

    Cross

    functions

    activities

    Issue Tracking / Status Monitoring / Reporting

    Developments

    Definesystem landscape

    Focus of tool support

    Functionality C fi tiProject

    definition

    Define BusinessBlueprint

    Customizing

    synchronizationEnd user

    Training and

    documentation

    Project

    phase

    ProjectD fi

    ProjectPreparation

    BusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

    C fi ti

    Project

    definition

    Define BusinessBlueprint

    Customizing

    synchronizationEnd user

    Training and

    documentation

    Project

    phase

    ProjectD fi

    ProjectPreparation

    BusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

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    Functionality

    Define Business Blueprint

    Structure tab:

    Defines project structure

    Template Project case:

    Define templates by assigning them to Scenarios

    Sets Global Attribute

    Configuration

    Autho rizati on

    Data

    transfer

    Testing

    Roadmaps

    Project Administration

    Cross

    functions

    activities

    Issue Tracking / Status Monitoring / Reporting

    Developments

    Definesystem landscape

    Focus of tool support

    Configuration

    Autho rizati on

    Data

    transfer

    Testing

    Roadmaps

    Project Administration

    Cross

    functions

    activities

    Issue Tracking / Status Monitoring / Reporting

    Developments

    Definesystem landscape

    Focus of tool support

    Functionality ConfigurationProject

    definition

    Define BusinessBlueprint

    Customizing

    synchronizationEnd user

    Training and

    documentation

    Project

    phase

    Project

    ti iti Define

    ProjectPreparation

    BusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

    Configuration

    Project

    definition

    Define BusinessBlueprint

    Customizing

    synchronizationEnd user

    Training and

    documentation

    Project

    phase

    Project

    ti iti Define

    ProjectPreparation

    BusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

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    Functionality

    Define Business Blueprint

    Administration tab:

    Assign administration data: status, planning data, team members andkeywords.

    Administration data can be used for reporting and tracking purposes

    in Project Analysis.

    Configuration

    Autho rizati on

    Data

    transfer

    Testing

    Roadmaps

    Project Administration

    Cross

    functions

    activities

    Issue Tracking / Status Monitoring / Reporting

    Developments

    Definesystem landscape

    Focus of tool support

    Configuration

    Autho rizati on

    Data

    transfer

    Testing

    Roadmaps

    Project Administration

    Cross

    functions

    activities

    Issue Tracking / Status Monitoring / Reporting

    Developments

    Definesystem landscape

    Focus of tool support

    Functionality

    Configuration

    Project

    definition

    Define BusinessBlueprint

    Customizing

    synchronizationEnd user

    Training and

    documentation

    Project

    phase

    Project

    activities Define

    ProjectPreparation

    BusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

    Configuration

    Project

    definition

    Define BusinessBlueprint

    Customizing

    synchronizationEnd user

    Training and

    documentation

    Project

    phase

    Project

    activities Define

    ProjectPreparation

    BusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

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    36Este documento contm material que propriedade da PAS.A divulgao ou distribuio deste documento fica estritamente proibido sem autorizao por escrito da PAS.

    Functionality

    Define Business Blueprint

    Transactions tab:

    Objects that can be assigned: Transactions

    Programs (the system allows assigning transactions and programs which

    do not yet exist)

    URLs Web adress

    File (files are not uploaded)

    The above objects can be started in a new session by double-click.

    These objects are also available in the Configuration phase.

    Graphics tab:

    Project structure graphical overview

    Drill down navigation

    g

    Autho rizati on

    Data

    transfer

    Testing

    Roadmaps

    Project Administration

    Cross

    functions

    activities

    Issue Tracking / Status Monitoring / Reporting

    Developments

    system landscape

    Focus of tool support

    g

    Autho rizati on

    Data

    transfer

    Testing

    Roadmaps

    Project Administration

    Cross

    functions

    activities

    Issue Tracking / Status Monitoring / Reporting

    Developments

    system landscape

    Focus of tool support

    Functionality ConfigurationProject

    definition

    Define BusinessBlueprint

    Customizing

    synchronizationEnd user

    Training and

    documentation

    Project

    phase

    Project

    activities Definet l d

    ProjectPreparation

    BusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

    Configuration

    Project

    definition

    Define BusinessBlueprint

    Customizing

    synchronizationEnd user

    Training and

    documentation

    Project

    phase

    Project

    activities Definet l d

    ProjectPreparation

    BusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

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    Functionality

    Define Business Blueprint

    Messages tab:

    To raise and maintain project issues

    These issues are also available in the Configuration phase. Reporting features to track and filter project issues

    Requires Support Desk implemented

    Autho rizati on

    Data

    transfer

    Testing

    Roadmaps

    Project Administration

    Cross

    functionsIssue Tracking / Status Monitoring / Reporting

    Developments

    system landscape

    Focus of tool support

    Autho rizati on

    Data

    transfer

    Testing

    Roadmaps

    Project Administration

    Cross

    functionsIssue Tracking / Status Monitoring / Reporting

    Developments

    system landscape

    Focus of tool support

    Functionality ConfigurationProject

    definition

    Define BusinessBlueprint

    Customizing

    synchronizationEnd user

    Training and

    documentation

    Project

    phase

    Project

    activities Definesystem landscape

    ProjectPreparation

    BusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

    Configuration

    Project

    definition

    Define BusinessBlueprint

    Customizing

    synchronizationEnd user

    Training and

    documentation

    Project

    phase

    Project

    activities Definesystem landscape

    ProjectPreparation

    BusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

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    Functionality

    Define Business Blueprint

    Global Attribute in Global Rollout:

    Global:

    Integrated throughout the enterprise.

    Cannot be changed.

    Standard Complete:

    Must be executed the same way.

    May be extended with additional substructures. Standard Partial:

    Must be executed the same way.

    May be extended with additional substructures and business content.

    Harmonized:

    Will be standardized in the future.

    Harmonization is recommended.

    Local:

    Its not possible or it makes no sense to standardize.

    Autho rizati on

    Data

    transfer

    Testing

    Roadmaps

    Project Administration

    Cross

    functionsIssue Tracking / Status Monitoring / Reporting

    Developments

    system landscape

    Focus of tool support

    Autho rizati on

    Data

    transfer

    Testing

    Roadmaps

    Project Administration

    Cross

    functionsIssue Tracking / Status Monitoring / Reporting

    Developments

    system landscape

    Focus of tool support

    Functionality ConfigurationProject

    definition

    Define BusinessBlueprint

    Customizing

    synchronization

    Data

    End userTraining and

    documentation

    Project

    phase

    Project

    activities Definesystem landscape

    ProjectPreparation

    BusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

    Configuration

    Project

    definition

    Define BusinessBlueprint

    Customizing

    synchronization

    Data

    End userTraining and

    documentation

    Project

    phase

    Project

    activities Definesystem landscape

    ProjectPreparation

    BusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

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    Functionality

    ConfigurationReuse of Project Structure defined in Business Blueprint for process-

    oriented configuration

    Document project: customizing tasks, customer-specific developments, etc.

    Administration data: status, planning data, team members and keywords.

    Assign transactions

    Assign configuration: IMG activities, BC Sets, etc.

    Assign customer-specific developments

    Assign test cases: manual / automated (CATT or eCATT)

    Cross-scenario configuration also possible

    Project Issue Management

    Project Analysis

    Autho rizati on

    Data

    transfer

    Testing

    Roadmaps

    Project Administration

    Cross

    functionsIssue Tracking / Status Monitoring / Reporting

    Developments

    y p

    Focus of tool support

    Autho rizati on

    Data

    transfer

    Testing

    Roadmaps

    Project Administration

    Cross

    functionsIssue Tracking / Status Monitoring / Reporting

    Developments

    y p

    Focus of tool support

    Functionality

    Configuration

    Project

    definition

    Define BusinessBlueprint

    Customizing

    synchronization

    Data

    End userTraining and

    documentation

    Project

    phase

    Project

    activities Definesystem landscape

    ProjectPreparation

    BusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

    Configuration

    Project

    definition

    Define BusinessBlueprint

    Customizing

    synchronization

    Data

    End userTraining and

    documentation

    Project

    phase

    Project

    activities Definesystem landscape

    ProjectPreparation

    BusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

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    Functionality

    Re-use of Customizing via

    BC Sets

    Re-use of Customizing via

    BC Sets

    Customizing via

    Implementation Guide (IMG)

    Customizing via

    Implementation Guide (IMG)

    Assign test casesAssign test cases

    Configuration of process

    requirements, specified in the

    Business Blueprint

    Automatic assignment to

    transactions and BC Sets

    through use of objects from the

    Business Process Repository

    Configuration

    Autho rizati on

    Data

    transfer

    Testing

    Roadmaps

    Project Administration

    Cross

    functionsIssue Tracking / Status Monitoring / Reporting

    Developments

    Focus of tool support

    Autho rizati on

    Data

    transfer

    Testing

    Roadmaps

    Project Administration

    Cross

    functionsIssue Tracking / Status Monitoring / Reporting

    Developments

    Focus of tool support

    Functionality ConfigurationProject

    definition

    Define BusinessBlueprint

    Customizing

    synchronization

    Data

    End userTraining and

    documentation

    Project

    phase

    Project

    activities Definesystem landscape

    ProjectPreparation

    BusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

    Configuration

    Project

    definition

    Define BusinessBlueprint

    Customizing

    synchronization

    Data

    End userTraining and

    documentation

    Project

    phase

    Project

    activities Definesystem landscape

    ProjectPreparation

    BusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

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    Functionality

    Configuration: structure elements have thefollowing information tabs:

    General Documentation

    Project Documentation

    Structure Documentation

    Administration

    Transactions

    Configuration Development

    Test Cases

    Messages

    Graphic

    Configuration

    Information assigned to Project Structure elements:

    Additional tabs

    Autho rizati on

    transfer

    Testing

    Roadmaps

    Project Administration

    Cross

    functionsIssue Tracking / Status Monitoring / Reporting

    Developments

    Focus of tool support

    Autho rizati on

    transfer

    Testing

    Roadmaps

    Project Administration

    Cross

    functionsIssue Tracking / Status Monitoring / Reporting

    Developments

    Focus of tool support

    Functionality ConfigurationProject

    definition

    Define BusinessBlueprint

    Customizing

    synchronization

    Data

    t f

    End userTraining and

    documentation

    Project

    phase

    Project

    activities

    D l t

    Definesystem landscape

    ProjectPreparation

    BusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

    Configuration

    Project

    definition

    Define BusinessBlueprint

    Customizing

    synchronization

    Data

    t f

    End userTraining and

    documentation

    Project

    phase

    Project

    activities

    D l t

    Definesystem landscape

    ProjectPreparation

    BusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

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    Functionality

    ConfigurationConfiguration tab:

    Enables central access to customizing tools to make system settings

    or store preconfiguration.

    Customizing tasks available:

    Assign IMG Activities

    Assign and edit BC Sets

    Assign transactionsAssign programs

    Assign and release Add-on transport requests

    Configure and run CATT and eCATT test cases

    Document the configuration

    Specify a status and person responsible for each of the above tasks.

    Autho rizati on

    transfer

    Testing

    Roadmaps

    Project Administration

    Cross

    functionsIssue Tracking / Status Monitoring / Reporting

    Developments

    Focus of tool support

    Autho rizati on

    transfer

    Testing

    Roadmaps

    Project Administration

    Cross

    functionsIssue Tracking / Status Monitoring / Reporting

    Developments

    Focus of tool support

    Functionality ConfigurationProject

    definition

    Define BusinessBlueprint

    Customizing

    synchronization

    Data

    transfer

    End userTraining and

    documentation

    Project

    phase

    Project

    activities

    Developments

    Definesystem landscape

    ProjectPreparation

    BusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

    Configuration

    Project

    definition

    Define BusinessBlueprint

    Customizing

    synchronization

    Data

    transfer

    End userTraining and

    documentation

    Project

    phase

    Project

    activities

    Developments

    Definesystem landscape

    ProjectPreparation

    BusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

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    y

    Configuration & DevelopmentsDevelopment tab:

    Enables central access to customer-specific developments and

    modifications required in the project.

    Objects that can be assigned:

    Transactions

    Programs

    Includes

    Packages

    Internet Services

    BSP applications

    BSP extensions

    Transport requests

    Class/interface

    Function modules

    Function groups Specify a status and person responsible for each of the above object.

    Autho rizati on

    transfer

    Testing

    Roadmaps

    Project Administration

    Cross

    functionsIssue Tracking / Status Monitoring / Reporting

    Developments

    Focus of tool support

    Autho rizati on

    transfer

    Testing

    Roadmaps

    Project Administration

    Cross

    functionsIssue Tracking / Status Monitoring / Reporting

    Developments

    Focus of tool support

    Functionality ConfigurationProject

    definition

    Define BusinessBlueprint

    Customizing

    synchronization

    Data

    transfer

    End userTraining and

    documentation

    Project

    phase

    Project

    activities

    Developments

    Definesystem landscape

    ProjectPreparation

    BusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

    Configuration

    Project

    definition

    Define BusinessBlueprint

    Customizing

    synchronization

    Data

    transfer

    End userTraining and

    documentation

    Project

    phase

    Project

    activities

    Developments

    Definesystem landscape

    ProjectPreparation

    BusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

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    y

    ConfigurationTest Cases tab:

    Objects that can be assigned:

    Manual test cases

    External applications

    Automatic test cases: CATT or eCATT

    Function module tests

    A transaction (or any of the objects assigned in the Transactions tab)can be linked to test cases.

    These objects are proposed as test cases in the SAP Solution

    Manager test organization, when a Test Plan is generated.

    Autho rizati on

    Testing

    Roadmaps

    Project Administration

    Cross

    functionsIssue Tracking / Status Monitoring / Reporting

    p

    Focus of tool support

    Autho rizati on

    Testing

    Roadmaps

    Project Administration

    Cross

    functionsIssue Tracking / Status Monitoring / Reporting

    p

    Focus of tool support

    Functionality ConfigurationProject

    definition

    Define BusinessBlueprint

    Customizing

    synchronization

    Data

    transfer

    End userTraining and

    documentation

    Project

    phase

    Project

    activities

    Developments

    Definesystem landscape

    ProjectPreparation

    BusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

    Configuration

    Project

    definition

    Define BusinessBlueprint

    Customizing

    synchronization

    Data

    transfer

    End userTraining and

    documentation

    Project

    phase

    Project

    activities

    Developments

    Definesystem landscape

    ProjectPreparation

    BusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

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    y

    Customizing data TransportR/3DEV

    R/3QAS

    R/3PRD

    CRM

    DEVCRM

    QASCRM

    PRD

    APO

    DEVAPO

    QASAPO

    PRD

    ...

    DEV...

    QAS...

    PRD

    Transport

    TransportTransport

    TransportTransport

    TransportTransport

    Central

    system

    Predefined

    list of

    synchronizing

    objects

    Customizing

    Distribution

    Customizing SynchronizationEnsures that Customizing of certain objects is in-sync across systems

    Reuses Customizing (e.g. of SAP R/3) in other systems (e.g. SAP CRM)

    Avoids redundant Customizing activities in a solution landscape

    Autho rizati on

    Testing

    Roadmaps

    Project Administration

    Cross

    functionsIssue Tracking / Status Monitoring / Reporting

    Focus of tool support

    Autho rizati on

    Testing

    Roadmaps

    Project Administration

    Cross

    functionsIssue Tracking / Status Monitoring / Reporting

    Focus of tool support

    Functionality ConfigurationProject

    definition

    Define BusinessBlueprint

    Customizing

    synchronization

    Data

    transfer

    End userTraining and

    documentation

    Project

    phase

    Project

    activities

    Developments

    Definesystem landscape

    ProjectPreparation

    BusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

    Configuration

    Project

    definition

    Define BusinessBlueprint

    Customizing

    synchronization

    Data

    transfer

    End userTraining and

    documentation

    Project

    phase

    Project

    activities

    Developments

    Definesystem landscape

    ProjectPreparation

    BusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

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    y

    Testing

    Integration of the Test Workbench in SAP Solution Manager for

    Test Organization and Execution.

    Test Plans based on Business Blueprint project structure for

    process-oriented testing.

    Test cases and transactions assigned in Configuration are

    included in the Test Plan.

    Project Analysis

    Autho rizati on

    Testing

    Roadmaps

    Project Administration

    Cross

    functionsIssue Tracking / Status Monitoring / Reporting

    Focus of tool support

    Autho rizati on

    Testing

    Roadmaps

    Project Administration

    Cross

    functionsIssue Tracking / Status Monitoring / Reporting

    Focus of tool support

    Functionality ConfigurationProject

    definition

    Define BusinessBlueprint

    Customizing

    synchronization

    Data

    transfer

    End userTraining and

    documentation

    Project

    phase

    Project

    activities

    Developments

    Definesystem landscape

    ProjectPreparation

    BusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

    Configuration

    Project

    definition

    Define BusinessBlueprint

    Customizing

    synchronization

    Data

    transfer

    End userTraining and

    documentation

    Project

    phase

    Project

    activities

    Developments

    Definesystem landscape

    ProjectPreparation

    BusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

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    Test Plan

    Test package

    Test

    Test

    TestTest

    Test package

    Test package

    Test analysisTest analysis

    Test organization

    Generation of project-specific test plans and test packages.

    Assignment of testers to test packages.

    Testing User-specific work list.

    Read and execute test case.

    Maintain status of test case.

    Track result and create Problem Message if required

    Test monitoring & reporting

    Detailed views of test progress and test results.

    Graphics and reports for all test plans in a project.

    Export of test results into office applications.

    Problem Message Handling

    Administration of problems during testing.

    Detailed analysis and prioritizing of problems.

    Assignment of processors by the test coordinator.

    Testing

    Autho rizati on

    Testing

    Roadmaps

    Project Administration

    Cross

    functionsIssue Tracking / Status Monitoring / Reporting

    Focus of tool support

    Autho rizati on

    Testing

    Roadmaps

    Project Administration

    Cross

    functionsIssue Tracking / Status Monitoring / Reporting

    Focus of tool support

    Functionality

    Configuration

    Project

    definition

    Define BusinessBlueprint

    Customizing

    synchronization

    Data

    transfer

    End userTraining and

    documentation

    Project

    phase

    Project

    activities

    Developments

    Definesystem landscape

    ProjectPreparation

    BusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

    Configuration

    Project

    definition

    Define BusinessBlueprint

    Customizing

    synchronization

    Data

    transfer

    End userTraining and

    documentation

    Project

    phase

    Project

    activities

    Developments

    Definesystem landscape

    ProjectPreparation

    BusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

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    Central definition and preparationof test plans and packages

    Assign test packages to Testers

    Central definition and preparationof test plans and packages

    Assign test packages to Testers

    Testers find test packages in their

    personal work l ist and execute tests

    Testers find test packages in their

    personal work l ist and execute tests

    Check the status of your tests

    in the Status Info System

    Check the status of your tests

    in the Status Info System

    Business Blueprint

    & Configuration Test Plan

    Register in Web Shop

    Select Product

    Update Shopping Basket

    Business-to-Consumer

    Create Order

    Process Order

    Order Processing

    Business Processes

    Internet Sales: B2C

    Selected Business Scenarios

    BCRegister in Web Shop

    Select Product

    Update Shopping Basket

    Business-to-Consumer

    Create Order

    Process Order

    Order Processing

    Business Processes

    Internet Sales: B2C

    Selected Business Scenarios

    Testing

    Autho rizati on

    Testing

    Roadmaps

    Project Administration

    Cross

    functionsIssue Tracking / Status Monitoring / Reporting

    Focus of tool support

    Autho rizati on

    Testing

    Roadmaps

    Project Administration

    Cross

    functionsIssue Tracking / Status Monitoring / Reporting

    Focus of tool support

    Functionality ConfigurationProject

    definition

    Define BusinessBlueprint

    Customizing

    synchronization

    Data

    transfer

    End userTraining and

    documentation

    Project

    phase

    Project

    activities

    Developments

    Definesystem landscape

    ProjectPreparation

    BusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

    Configuration

    Project

    definition

    Define BusinessBlueprint

    Customizing

    synchronization

    Data

    transfer

    End userTraining and

    documentation

    Project

    phase

    Project

    activities

    Developments

    Definesystem landscape

    ProjectPreparation

    BusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

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    Messages SIRs SIRs can be raised and managed directly when entering test results,

    through the Messages tab.

    Reporting features to track and filter Test Plan messages.

    Additional functionality through Support Desk.

    Testing

    Autho rizati on

    Testing

    Roadmaps

    Project Administration

    Cross

    functionsIssue Tracking / Status Monitoring / Reporting

    Focus of tool support

    Autho rizati on

    Testing

    Roadmaps

    Project Administration

    Cross

    functionsIssue Tracking / Status Monitoring / Reporting

    Focus of tool support

    Functionality ConfigurationProject

    definition

    Define BusinessBlueprint

    Customizing

    synchronization

    Data

    transfer

    End userTraining and

    documentation

    Project

    phase

    Project

    activities

    Developments

    Definesystem landscape

    ProjectPreparation

    BusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

    Configuration

    Project

    definition

    Define BusinessBlueprint

    Customizing

    synchronization

    Data

    transfer

    End userTraining and

    documentation

    Project

    phase

    Project

    activities

    Developments

    Definesystem landscape

    ProjectPreparation

    BusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

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    ASAP Roadmaps

    Based on ASAP methodology, roadmaps provide proven, practical,

    comprehensive, repeatable, and rich implementation methodologies.

    Enable speedy, focused implementation of SAP Solutions.

    Extends across all aspects of the solution l ife-cycle; from strategic reviews and

    analysis, to design, implementation, training and post project support.

    Is scalable and can be tailored to meet customer and project specific

    requirements and constraints.

    Supports different project types (single-site, multi-site, template, prototype,upgrade, evaluation, etc.)

    Autho rizati on

    Testing

    Roadmaps

    Project Administration

    Cross

    functionsIssue Tracking / Status Monitoring / Reporting

    Focus of tool support

    Autho rizati on

    Testing

    Roadmaps

    Project Administration

    Cross

    functionsIssue Tracking / Status Monitoring / Reporting

    Focus of tool support

    Functionality ConfigurationProject

    definition

    Define BusinessBlueprint

    Customizing

    synchronization

    Autho rizati on

    Data

    transfer

    End userTraining and

    documentation

    Project

    phase

    Project

    activities

    Developments

    Definesystem landscape

    ProjectPreparation

    BusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

    Configuration

    Project

    definition

    Define BusinessBlueprint

    Customizing

    synchronization

    Autho rizati on

    Data

    transfer

    End userTraining and

    documentation

    Project

    phase

    Project

    activities

    Developments

    Definesystem landscape

    ProjectPreparation

    BusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

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    ASAP Roadmaps Features

    Graphical overview and drill-down navigation through Roadmap Structure:

    Phases (i.e. Business Blueprint)

    Work Packages (i.e. Development Procedures and Requirements)

    Activities (i.e. Development Procedures)

    Tasks (i.e. Define Documentation Required from Developers)

    Roadmap nodes contain the following information tabs: Accelerator, with accelerators documentation.

    Status/Notes tab, to assign status and notes.

    Team Members, to assign project team members involved in the activity.

    Messages, to create and maintain project issues. Project Documentation, to insert documents, transactions and URL links, which can be

    displayed or executed by double click.

    Keywords, to classify the activity and documentation.

    Download into MS Project to create a project plan

    Autho rizati on

    Testing

    Roadmaps

    Project Administration

    Cross

    functionsIssue Tracking / Status Monitoring / Reporting

    Focus of tool support

    Autho rizati on

    Testing

    Roadmaps

    Project Administration

    Cross

    functionsIssue Tracking / Status Monitoring / Reporting

    Focus of tool support

    Functionality

    Configuration

    Project

    definition

    Define BusinessBlueprint

    Customizing

    synchronization

    Autho rizati on

    Data

    transfer

    End userTraining and

    documentation

    Project

    phase

    Project

    activities

    Developments

    Definesystem landscape

    ProjectPreparation

    BusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

    Configuration

    Project

    definition

    Define BusinessBlueprint

    Customizing

    synchronization

    Autho rizati on

    Data

    transfer

    End userTraining and

    documentation

    Project

    phase

    Project

    activities

    Developments

    Definesystem landscape

    ProjectPreparation

    BusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

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    ASAP Roadmaps Graphical Overview

    Graphical entry into and status

    overview about your project

    Graphical entry into and status

    overview about your project

    Phase-driven approachPhase-driven approach

    Links to accelerators for yourproject phase

    Links to accelerators for your

    project phase

    Autho rizati on

    Testing

    Roadmaps

    Project Administration

    Cross

    functionsIssue Tracking / Status Monitoring / Reporting

    Focus of tool support

    Autho rizati on

    Testing

    Roadmaps

    Project Administration

    Cross

    functionsIssue Tracking / Status Monitoring / Reporting

    Focus of tool support

    Functionality ConfigurationProject

    definition

    Define BusinessBlueprint

    Customizing

    synchronization

    Autho rizati on

    Data

    transfer

    End userTraining and

    documentation

    Project

    phase

    Project

    activities

    Developments

    Definesystem landscape

    ProjectPreparation

    BusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

    Configuration

    Project

    definition

    Define BusinessBlueprint

    Customizing

    synchronization

    Autho rizati on

    Data

    transfer

    End userTraining and

    documentation

    Project

    phase

    Project

    activities

    Developments

    Definesystem landscape

    ProjectPreparation

    BusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

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    Implementation Roadmap:

    Methodology for implementation of a mySAP.com solution.

    Covers project management, business processes configuration, technical

    aspects, test procedures and training concepts.

    Target group: project managers, functional implementation team (application

    consultants) Available for the following mySAP solutions:

    SAP R/3

    mySAP Business Intelligence - SAP Business Information Warehouse

    mySAP Customer Relationship Management

    mySAP Financials - SAP Strategic Enterprise Management

    mySAP Supply Chain Management

    mySAP Supplier Relationship Management

    ASAP Roadmaps Availability:

    Testing

    Roadmaps

    Project Administration

    Cross

    functionsIssue Tracking / Status Monitoring / Reporting

    Focus of tool supportTesting

    Roadmaps

    Project Administration

    Cross

    functionsIssue Tracking / Status Monitoring / Reporting

    Focus of tool support

    Functionality ConfigurationProject

    definition

    Define BusinessBlueprint

    Customizing

    synchronization

    Autho rizati on

    Data

    transfer

    End userTraining and

    documentation

    Project

    phase

    Project

    activities

    Developments

    Definesystem landscape

    ProjectPreparation

    BusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

    Configuration

    Project

    definition

    Define BusinessBlueprint

    Customizing

    synchronization

    Autho rizati on

    Data

    transfer

    End userTraining and

    documentation

    Project

    phase

    Project

    activities

    Developments

    Definesystem landscape

    ProjectPreparation

    BusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

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    Solution Management Roadmap

    Methodology for implementation of the technical infrastructure and its operations.

    Complements the Implementation Roadmap.

    Target group: technical implementation team (technical consultants)

    Available for the following mySAP solutions:

    SAP R/3 mySAP Business Intelligence - SAP Business Information Warehouse

    mySAP Customer Relationship Management

    mySAP Financials - SAP Strategic Enterprise Management

    mySAP Supply Chain Management

    mySAP Supplier Relationship Management

    ASAP Roadmaps Availability:

    Testing

    Roadmaps

    Project Administration

    Cross

    functionsIssue Tracking / Status Monitoring / Reporting

    Focus of tool supportTesting

    Roadmaps

    Project Administration

    Cross

    functionsIssue Tracking / Status Monitoring / Reporting

    Focus of tool support

    Functionality ConfigurationProject

    definition

    Define BusinessBlueprint

    Customizing

    synchronization

    Autho rizati on

    Data

    transfer

    End userTraining and

    documentation

    Project

    phase

    Project

    activities

    Developments

    Definesystem landscape

    ProjectPreparation

    BusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

    Configuration

    Project

    definition

    Define BusinessBlueprint

    Customizing

    synchronization

    Autho rizati on

    Data

    transfer

    End userTraining and

    documentation

    Project

    phase

    Project

    activities

    Developments

    Definesystem landscape

    ProjectPreparation

    BusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

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    Global Template Roadmap

    Methodology to organize and run a project in which a corporate template is

    developed. The corporate template is rolled out to other sites in a follow-upproject.

    For complex implementation or harmonization projects, typically involving more

    than one kind of mySAP solution and a variety of sites.

    Target group: program managers, project managers, functional and technical

    implementation teams.

    ASAP Roadmaps Availability:

    Testing

    Roadmaps

    Project Administration

    Cross

    functionsIssue Tracking / Status Monitoring / Reporting

    Focus of tool supportTesting

    Roadmaps

    Project Administration

    Cross

    functionsIssue Tracking / Status Monitoring / Reporting

    Focus of tool support

    Functionality ConfigurationProject

    definition

    Define BusinessBlueprint

    Customizing

    synchronization

    Autho rizati on

    Data

    transfer

    End userTraining and

    documentation

    Project

    phase

    Project

    activities

    Developments

    Definesystem landscape

    ProjectPreparation

    BusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

    Configuration

    Project

    definition

    Define BusinessBlueprint

    Customizing

    synchronization

    Autho rizati on

    Data

    transfer

    End userTraining and

    documentation

    Project

    phase

    Project

    activities

    Developments

    Definesystem landscape

    ProjectPreparation

    BusinessBlueprint

    RealizationGo Live

    & SupportFinal

    preparation

    SAP Solution Manager in Implementation

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    Issue Tracking / Status Monitoring / ReportingComprises the following programs:

    Business Blueprint

    Configuration Test Organization

    Project analysis options:

    Project information: status information,assignments (documentation,

    transactions, customizing, etc.)

    Progress monitoring (i.e. by combining

    various status information or byaggregating the project information)

    General analyses (i.e. daily analysis)

    Project issue Tracking

    Testing

    Roadmaps

    Project Administration

    Cross

    functionsIssue Tracking / Status Monitoring / Reporting

    Focus of tool supportTesting

    Roadmaps

    Project Administration

    Cross

    functionsIssue Tracking / Status Monitoring / Reporting

    Focus of tool support

    Functionality

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    SAP Solution Manager

    SAP Solution Manager Implementation Area

    SAP Solution Manager Operations Area

    Functionality

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    Define

    System

    Landscape

    Early Watch

    Alert

    SAP Service Marketplace

    Support Desk / Note Assistant

    Cross

    functions

    Recom-

    mended

    functions

    sequence

    Issue Tracking

    SAP Solution Manager in Operations

    Define / Import

    Business

    Processes

    Service

    Delivery

    Enabling

    Best Practice

    Documents

    Service Level

    Reporting

    System

    Monitoring

    Central System

    Administration

    Business

    Process

    Monitoring

    Upgrade

    Functionality

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    SAP Solution Manager

    SatelliteSystems

    System Monitoring

    Service Level

    Reporting

    SAP

    EarlyWatch

    Alerts

    Business Processes

    DetailedReporting:Critical AlertSituations:

    Business Process

    Monitoring

    Continuous MonitoringService Data Download

    (SDCC)

    Real-time Monitoring:

    CCMS Monitoring

    Infrastructure (RZ20)

    Data Collection

    Functionality

    DefineSystem

    Landscape

    Early Watch

    AlertRecom-

    mended

    functions

    sequence

    SAP Solution Manager in Operations

    Define / ImportBusiness

    Processes

    Service

    Delivery

    Enabling

    Best Practice

    Documents

    Service Level

    Reporting

    System

    Monitoring

    Central System

    Admi nist ratio n

    Business

    ProcessMonitoring

    Upgrade

    DefineSystem

    Landscape

    Early Watch

    AlertRecom-

    mended

    functions

    sequence

    SAP Solution Manager in Operations

    Define / ImportBusiness

    Processes

    Service

    Delivery

    Enabling

    Best Practice

    Documents

    Service Level

    Reporting

    System

    Monitoring

    Central System

    Admi nist ratio n

    Business

    ProcessMonitoring

    Upgrade

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    Define System Landscape

    SAP Solution Manager functionality is based on System

    Landscape

    System Landscape components:

    Host

    Database


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